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Banyan Property Management Banyan Property Management is a staff of experienced specialists fulfilling the requirements of Homeowner and Condominium Owner Associations throughout Palm Beach, Martin, Broward and Dade Counties. We aim to gain our customers long-term loyalty by exceeding their expectations for service, value and quality. We believe effective communication is the key measurement of successful property management.
Reviews (10)
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John Smith
Jun 18, 2022
Absolutely horrible., impersonal, wretched. Overcharge on basic fees and their user interface is absolutely ancient. Easier to send smoke signals in Arabic than to make an online payment. The housing situation in Florida is getting horrible and this is one of the companies assisting in that project.
Jared Stocks
Jun 09, 2022
Our experience with GRS has been quite pleasant and hassle free. I'm not sure what experiences everyone else has had but if there is ever an issue contact Ruthann. We have had all of our issues sorted out very promptly by this lovely lady. When we moved into the community she made sure we had everything we needed right away and she was a pleasure to work with. Thank you Ruthann for all you do!
Alyssa Beddia
May 27, 2022
Farhana helped my mother and I out today! She was very knowledgeable, helpful, sweet, and even waited for us to help with our application process so we didn't miss our due date! So thankful for her help:
Marsha Ellis
May 12, 2022
Ruthann, I just wanted to express my gratitude by saying thank you for all you did yesterday. Ruthann actually made my day by going over and above to resolve an issue and concern I had. She personally came and found me on the building to delivery the great news that my issue was resolved. Haven't had type of customer service delivery in a very long time! Keep that energy Ruthann.
Shelly Mari
Apr 28, 2022
I work with many associations being in the real estate title business. There is one employee that makes doing my job much easier. This is not common with most management companies. Marlo Nero, has been a huge help with anything we need to get a closing done. She is always prompt with her responses and very pleasant to work with! Thank you Marlo!
Denise Young
Apr 08, 2022
My name is Denise and I reside at Ranchette Lakes Develpement, my issue is this my sprinklers has been on since 5:30pm and it does not appear that they are going off no time soon, I reached out to after hours at 7:20pm so that someone could come out before it got to late. The after hours answering service said she was told to tell me that the sprinklers would shut off in 2 hours it's now been three hours and they are still going?

This is not the service we are paying for? If the property manager isn't doing the job he is paid to do they need to hire someone who will! This is a direct reflection on GRS Management Corp! My concern is my pavers and the washing away the sand, some one will be held accountable if they are damaged!
Juan Grajales
Mar 31, 2022
I wish I could leave negative stars. I have been requesting the HOA's 2022 budget and the purchase application for over a week now, as I am in the process of selling my home. I know these things can be accessed online but the site for our community says it's "Under Construction". So I've called and left voicemails, I've emailed about 4 or 5 different emails and NO ONE responds.

I even went into the office and they gave me the card for a Beatriz Freijo who also doesn't respond to her emails or voicemails. The closing date for the house has already been pushed back because of their lack of help. Terrible company. I don't know what higher entity they respond to but I am in the process of finding out to file some type of complaint.
Joy Badami
Feb 16, 2022
Working for a property management company & real estate firm I frequently come into contact with GRS Management. I have have had multiple interactions with Farhana at the front desk and each time she goes above and beyond to make sure that I get everything I need done in timely and orderly fashion. She has the innate ability to multi- task and is extremely efficient at her job.
April Gordon
Jan 31, 2022
GRS has the worst customer service in the world. I always live in a HOA community and have never experienced such a horrible, terrible, the worst of the worst customer service ever. They treated me like I'm begging them for money. No respect, no care, no human. I even called the manager more than 20 times to address the issue but she never answered my phone, never returned a voicemail I left. I wonder how can this company with this bad bad company culture that I can't describe truthly in words can still survive in the USA, the best country to live in the world.
Ismael Olivera
Dec 31, 2021
Ruthann Thibault provided excellent customer service. Not only was she pleasant to speak with but she accommodated my needs going above and beyond to make certain I was properly attended to. I left there wanting to by her lunch. She is such a sweetheart. I would recommend her excellent work ethic anywhere.