Brink Property Management

Most unprofessional company ever. They NEVER responded to any of my maintenance requests. Lied when we input maintenance requests stating they tried to contact us but no one answered. the One time they did respond was when our place almost flooded from a drain with a root in it. Do not reply to emails and getting out is even more difficult. I've been trying to get a hold of them to verify my last year of renting and they the new place I'm applying to cannot get in contact with them at all. Stay far far away from this company.

I have my rental property managed by this company and they have been amazing. They are very thorough and diligent to keep the property well prepared for rent. They addressed all my concerns in a timely manner and always puts my mind at ease. Dylan keeps himself updated on current laws and makes sure everything is done properly. He is also very honest with everyone he communicates with which I really appreciate. I'm so glad I found Dylan and Brink property management company.

I have been renting an apartment managed by Brink for three years, and could not have been a happier tenant. Everyone from leasing agent Greg Gallo to property manager Syndie Donovan have been very professional and quick to respond to any of my concerns or maintenance requests. Whenever I need to look for another rental, properties managed by Brink will always be first on my list.

I highly recommend Brink Property Management. I have moved 7 times in the past 10 years so I have quite a range of experience with rental companies and property management companies. I can tell you without hesitation BPM is a quality organization you can trust. My first experience with Gregg touring the home (he actually met me twice as I wanted to see it at night and during the day) was great.

My continuing experience with Deborah and her team was also fantastic. She was responsive, professional, patient and reassuring. She answered my endless emails and questions without hesitation (Thanks, Deborah!). I just moved in but so far it has gone very well.

I've owned a number of rental properties in the past as well as worked with a number of property management groups, but my experience with Brink has been incredible. I always expect issues to arise with any rental home. Maintenance, rent payments, utilities and neighbors, but I have been blown away with the level of professionalism that Brink brings to the table to manage anything that might come up with my units. Dylan, Lori, and Marcia are incredible to say the very least.

Always timely, super quick to take care of both myself as the owner as well as my tenants. They think outside of the box to resolve issues and do it all with a smile. I would highly recommend Brink to anyone looking for a rental management company. And if you have the chance to work with Dylan, Lori or Marcia, you are in excellent hands.

Property management has gone down hill since Adam took over management of our building. He makes us tenants feel like our issues are unimportant and burdensome. We've had multiple packages stolen from outside our building. It's been 3 weeks to hear back on any updates to getting replacement keys for the parcel mailbox for the building. It's been stressful having to interact with Adam, especially during this pandemic.

Service used to be 5 stars under Amanda. 4/21/2021 update. This response is exactly what you get with Brink property management of our building. Deflecting blame instead of helping residents solve their issues. Little to no consideration is why you see this terrible response from Brink. Someone lost the key before we ever moved in, we didn't know to ask if this was a non-operating mailbox service apparently.

The post office can add packages into the parcel box but there is no key for residents to use to get the shipment. I've seen our postal carrier open the boxes and they clearly have access. We've asked individual carriers to please deliver to the back of the building so it's not right next to the side walk. Unfortunately it's not always the same person. An actual solution is to replace the keys for residents to use the parcel boxes as designed.

Anyone that pays attention to crime should know that package theft is opportunistic. You don't solve crimes of opportunity by petitioning your city council members or paying for more police to arrest people AFTER the fact. Just get replacement keys for the already installed box and boom, no opportunity to steal packages. Last I checked you can't send just anything to Amazon lockers, also we don't have a callbox to buzz anyone into the building, great solution Brink hasn't implemented. Another great example of Brink not getting it! PS Amanda and Kay are great representatives of your company and deserve raises.

I have been with Brink Property Management for a long time. They have provided excellent management services for us. All the managers are very responsive, easy to work with. We like to do some maintenance by ourselves and they are very flexible on that. We can also completely hands off and let them take care of all the repairs. They do excellent job of choosing the right tenants so we haven't had any troubles for the last 15 years.

This summer Cathy, the property manger, needed to help me to lease out two rentals. She had several houses need to take care of too. But somehow she managed to remember all the details of my two houses and never mixed them out. She is very thorough and organized. We really appreciate her service.

I have been a tenant for 3 years and I absolutely love Brink Property Management. The property is well maintained and they are very responsive should a need arise. Every person I've dealt with is kind, professional, and committed to providing excellent service to their tenants! I have and will continue to reccomend them to friends and family!

I have worked with Brink Property Management for 6 years and have found them to be a superior partner. They have been responsive to mutual efforts to improve the quality our 16 unit apartment building and to steadily and carefully increase revenue streams. We have had no complaints from tenants and, as a result the property has been generally easy from an owners perspective. BPM has responded promptly to my questions and to my requests for help.

We have worked with other management companies in the past and have found Brink to be superior in all regards. They are a vital element of our real estate portfolio. I recommend them without hesitation.

I highly recommend Bring Property Management. I have two property managers who really are the best. I live out of state and never worry about my rental due to the great property managers at Brink. I recently had water damage in my rental and although its a bit stressful having to deal with an insurance claim, my property managers were beyond wonderful taking such great care of me but more importantly, great care of my tenants. It was the smoothest insurance experience I've ever had thanks to my property managers. A big thank you to my property managers Lisa and Rick for all that you do!