Colonial Property Management was founded on the premise that our Homeowner Associations deserve value for their management investment. Value means excellent communication, trustworthy accurate financial statements, experienced hardworking managers, and people who understand communities. Our staff at Colonial understands what good management value means to a community like yours. Colonial is a leader in our industry as a member of Community Association Institute (CAI) and a member of the Las Vegas and Mesquite Chamber of Commerce.
Follow us
Services
Schedule and attend all Board of Directors and Annual Meetings. Mail, email or deliver all meeting material for Board and Annual Meetings in a timely manner. Maintain all files and records. Oversee maintenance of common areas. Maintain a list of licensed and insured contractors. 24 hour emergency telephone service.
We are please to introduce Colonial Property Management services to your Association. We offer full Management service: Qualified managers and an experienced accounting department. At Colonial Property Management we pride ourselves on transforming apathetic communities into attractive, financially sound thriving ones.
What is a Homeowner's Association (HOA)? A Homeowner's Association is a legal corporation, non-profit organization of which is to manage a common interest real estate development. The HOA is comprised of owners of property in the development. With the purchase of a home, the new owner automatically becomes a member of the homeowners association and remains so for as long as you own your home.
We have created Community Link to provide those living in a Common Interest Community monthly articles that may help turn ideas or information into community action. These are free informative articles that seek to provide information about various issues concerning Common Interest Communities from a professional perspective.
Reviews (10)
AkuaK
Jun 06, 2022
Teresa Peters
Apr 14, 2022
This is my condo. Leak in the wall from upstairs drain pipe. The property manager is the worst. Sent a video and photos and she doesn't get back to me for over 24 hrs. My home is flooding with mold growing by the minute and she could care. Would she get a plumber out there immediately? Ya think. The business manger J. Pope is the only person who cared. Very disappointed in this company. Not my pipe. SMH.
Patricia Bradshaw
Apr 12, 2022
I found out 2 years ago? I don't own my garage! The HOA does. In Villa Azure in Loretta Bay. My garage has been broken for 2 years? But they are asking for pictures of my empty garage? They OWN it but are threatening to fine me for a broken garage door. I have asked many times to send out the handyman? With the master key for help? They told me to spend $150 to call a locksmith to open it! This HOA needs to go. Along with all the useless staff. I use to work for a good HOA. This isn't it.
Deanna Baron
Feb 13, 2022
They make it insanely difficult to pay your HOA bill! Tried to contact them by phone and it goes straight to voicemail. Messaged them online and never got a response back? So we drove 30 minutes to their office and they say to pay your bill and late fee we have to bring in a check from the bank and fax or bring it back? Ughhh.
Shawn Callahan
Nov 10, 2021
Critical: Responsiveness I called them about a mess in the driveway across the street from where I live and they wanted me to email them and send pictures. I felt like a call to them and maybe they jump on the car and take a look at the situation might be a faster solution. Anyways she wished me a m ice day and hung up. Great work!
Juan Pasillas
Aug 19, 2021
Everytime I call them. They don't return the calls and don't solve the problems. The reason I call them. It's just to report leaks on the land escaping. Today I walked through the landscaping I encountered one of gardeners and I addressed to him that one pipe has been broken and he didn't fix. I live in the community of Mister Canyon. I just concerning all the water wasting!
Nasip
Jul 12, 2021
. I opened the first claim against this Hoa. Whoever is wronged by this hoa go to bbb.org file a complaint it is not hard tajes 5 mins. Fight for your rights. You are the property owner NOT THEM! They send old fines that were corrected as new fines They harass you They are very unprofessional Beware of Theresa she is mean will argue with you yell at you. Answer your questions with questions. I feel bad for everyone who has to deal with this hoa. If I can give 0 stars I would.
Tim Wong
Jul 08, 2021
This will be a relatively long post. To make a long story short, the community manager is everything I dislike about another person. She is arrogant, condescending, and frankly made it abundantly clear that she does not care if I die from COVID-19. Last year in early 2020, I received two violation letters from Colonial Property Management-palm trees needed cutting and the house needed painting.
I wrote a series of letters explaining that due to the pandemic, I avoid all unnecessary human contact. The only human contact I allow is medical appointments and groceries. I was granted a postponement till December 2020. By December 2020, the pandemic was at an all time worse, and I was getting nasty emails reminding me that my extension was almost over, and that the palm trees and the house would need to be painted by the end of the extension.
I asked for another extension until I could get vaccinated. This request was denied. Instead I was sent a series of letter threatening me with fines. The question I have is where have we gone as a society where a person thinks that the aesthetics of a piece of property is worth more than a human life? The request to be vaccinated first before commencing work was a no-brainer.
Especially when I explained that I have a serious pre-existing condition and I am immune compromised. But this community manager could care less. That was irrelevant to her. After I received the vaccination and waited the necessary two weeks, I got the palm trees cut the next day. Within two weeks I met 3 painters for estimates and subsequently got the house painted.
I urge senior management to look at how this situation was handled. A human life is worth more than a house. Edit: I'm responding to the owner who answered my post. Blame-shifting is not an effective strategy. Instead of being contrite and admit that things could have been handled better, you attempted to point blame at the Board of Directors. If I were to get sick with COVID-19, do you honestly think Colonial Management Property Management can hide behind the Board?
I don't think so. The property management would have civil liability. It is not a defense that I was merely following orders of the Board. In any event, instead of trying to learn from this situation, all I got were excuses
I wrote a series of letters explaining that due to the pandemic, I avoid all unnecessary human contact. The only human contact I allow is medical appointments and groceries. I was granted a postponement till December 2020. By December 2020, the pandemic was at an all time worse, and I was getting nasty emails reminding me that my extension was almost over, and that the palm trees and the house would need to be painted by the end of the extension.
I asked for another extension until I could get vaccinated. This request was denied. Instead I was sent a series of letter threatening me with fines. The question I have is where have we gone as a society where a person thinks that the aesthetics of a piece of property is worth more than a human life? The request to be vaccinated first before commencing work was a no-brainer.
Especially when I explained that I have a serious pre-existing condition and I am immune compromised. But this community manager could care less. That was irrelevant to her. After I received the vaccination and waited the necessary two weeks, I got the palm trees cut the next day. Within two weeks I met 3 painters for estimates and subsequently got the house painted.
I urge senior management to look at how this situation was handled. A human life is worth more than a house. Edit: I'm responding to the owner who answered my post. Blame-shifting is not an effective strategy. Instead of being contrite and admit that things could have been handled better, you attempted to point blame at the Board of Directors. If I were to get sick with COVID-19, do you honestly think Colonial Management Property Management can hide behind the Board?
I don't think so. The property management would have civil liability. It is not a defense that I was merely following orders of the Board. In any event, instead of trying to learn from this situation, all I got were excuses
Joe Wong
Jun 02, 2021
It has been a pleasure working with all staff at Colonial Property Management. They have been doing a bang up job at Cimarron Ridge Condo in Summerlin where we owned a couple of units. The recent re-roofing project of the entire complex was a great success and we appreciate it. In particular, we want to thank Mark, the community manager, and Mitchell from the accounting department for their professionalism and courtesy towards us.
They have always been helpful and sometimes even go beyond and above which certainly make our lives so much easier in dealing with our tenants. Again, please accept our sincere appreciation for all your great work and dedication.
They have always been helpful and sometimes even go beyond and above which certainly make our lives so much easier in dealing with our tenants. Again, please accept our sincere appreciation for all your great work and dedication.
Scott Rubenstein
Nov 09, 2019
Colonial Property Management has been a fantastic experience for me. They take great care of my neighborhood and the park associated with it. Most of all is how much they have cared about me and I assume other members of the HOA. I have been going through some major health issues the past few years and I am constantly late with my dues and keep falling way behind. Sharon is so caring and understanding and a great person to work with. Sharon and her bosses have helped me several times to catch up and make it so I can afford it. They even worry about my health issues and check on me. I appreciate everything about this company. Thanks for keeping our community looking great.
