Conwell Associates

This management company is a complete joke. They coordinated a repair from water damage caused by an unit above us and they left us without a kitchen for almost half a year. Even now there is a hole right before our front door that is still there and its been almost a year since the work started. Their project management is horrific and it takes an average of 2.5 month per email despite our follow-ups. When we do get an email it is useless. Above all it is 2021, why in the world would they not have a portal for payments?

Conwell Associates Inc - Absolutely wonderful humans to work with. Not only are they incredibly responsive - they are a joy to work with. This is a property management company that supports the boards they work with - and only facilitate - not enforce. Thank you Conwell team!

They won't accept a payment in any sort of modern format. Only a check sent through the mail or money order. Makes it extremely difficult to make payments on time as the only notice I received is through the mail, many of which I did not get in time as I did not have access to the mailbox at a new property straight away.

No online portal to submit payments. No monthly (only every 6 months) notice of late payments leading to 6+ months of late fees. Edit 12/16/19 Somehow I'm still not getting notices of the HOA fees and am getting late fee penalties. I mailed in my payment Nov 30th (because they don't have any other form of making payments) and my check was only processed today Dec 16th over 2 weeks later which means I owe them another $25 late fee. I had to start taking videos of me depositing my payment checks into the mail to prove when I submitted my payment, and I advise everyone else do the same.

Conwell Associates is the most non-communicative, unprofessional, nearly useless organization I have ever encountered in my 50 years of life on this planet. I strongly suggest that anyone reading this review find any possible alternative to hiring this joke of a "property management" company.

If I could provide a negative score I'd do it! Same reviews as below to include: - Does not property notify of meetings to include changes to Articles of Incorporation, Bylaws and Declarations of Covenants. - Does not provide proper notifications of annual budget meetings. - 74% of HOA fees go them and the management company while only 6.5% go to maintenance fees. - Does not respond to inquiries written or by phone. - Does not keep up with the required maintenance as per the county nor proper notification of needed maintenance for "common areas" designated by the county to homeowners. - Have been told by other homeowners they are rude and/or also non responsive. - When meetings are held they are not in the community where owners live (Tacoma).

They have been in Bellevue and Kent, during the week at 6:00 p.m. which is not convenient for most owners. - Not registered with the BBB and I see why! There is no real forum to complain about these money suckers! Conwell Associates are a horrible Managemnent company and these are just some of the complaints!

My HOA is having the same issues as reported by the previous reviewer.

This company is a nightmare, they take thousand's of dollar's from hardworking people they do not follow through with hoa rule's. they do not inform homeowner's of when and where the meeting's are taking place. they do not provide a physical address that is current. when we filed a case with bbb against this company the letter's started.they hang the phone up on people. I would steer very far away from any dealing's with this company.