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Face masks and social distancing of 6' will be required in order to enter the building. Fox Property Management is a full-service property management company, that provides real estate management services to owners of single family houses, individual condominiums, and small apartment buildings. We serve as the single point-of-contact and do it all (tenant selection and rent collection, maintenance, and reporting, etc.) for owners. We currently have rentals and manage property in the cities of Fresno, Clovis, Madera, Sanger, Kerman, and Chowchilla.
Services
Fox Property Management was created in the spring of 2005, as a full-service property management company, to provide real estate management services to owners of single family houses, individual condominiums, and small apartment buildings. The company, a division of Remarc, Inc., is based in Fresno and provides management services in Fresno and Madera Counties in California's Central Valley.
As a full-service property management company we will, on the owner's behalf, collect the rent, pay the appropriate bills, and be on-call 24 hours a day 7 days a week. If/when the unit becomes vacant we will inspect the property, make a list of what needs to be done to make the unit rent-ready, and, with the owners' permission, have the work done.
Reviews (27)
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Leonor Ybarra
May 23, 2022
During the 3yrs they were good with me. As soon as I moved out they charged me for even batteries and light bulbs and they claim I owe them $200 more. I didn't believe the other reviews on the deposit but now I get it. Be careful
Justin Tucker
Mar 14, 2022
Definitely the worst property management company from a renters stand point. We had issues with garage door, a/c unit, roof leaks, sprinkler systems, etc. They sent people out to look at these problems (usually around 5-7 after complaint was made) but never actually fixed anything. We went without air/heat for almost a month as well as a stove. They are trying to charge us for damages and yard conditions that were there prior to is moving in. This is definitely the worst experience I've ever had with a management company.
Darin Spiegel
Apr 19, 2021
Chris and her staff have managed 9 rental properties for our family for many years. If you are a landlord, this company is your best bet in the Fresno area. Thank you Chris. Steve
Mike B.
Feb 08, 2021
As an owner/investor in real estate, I have had the privilege of utilizing Fox Property Management under Chris Darling and her team since 2008. I have nothing but praises for this wonderful team who has always gone above and beyond for me as an owner/investor on my rental property. Whenever I call I always get a friendly experience with Fox Property Management and the follow through has been exceptional.

What I have always appreciated most is the expertise and professionalism in placing great tenants and conducting honest inspections. Chris has always made sure I am clear on any decisions that need to be made and their online portal is user friendly so I can see my billing invoices and any items that I need to access as the owner. I'm grateful and would recommend this team to any owner/investor and tenant in the Fresno/Clovis area.
Cherise A.
Sep 04, 2020
This property management company was great in helping me find a place. I have been with them for three years and I'm sorry to leave due to a job relocation. They gave speedy service and great customer care when it came to work orders. Love this group.
Liza M.
Jun 30, 2020
I would like very much to give Fox Property Management a positive review. Laura was so helpful when she toured a property with us. Chris was wonderful when we went sign papers for our new rental. We were a newly retired military family coming home to California to help care for our aging parents. Life changes necessitated a quick move for us to buy a new home.

My elderly father had to be moved in with us (he has been diagnosed with Alzheimer's Disease) and a 3 BR/2BA house was not big enough for 3 adults and 2 growing kids. We called and emailed Fox and confirmed/re-confirmed that there would be no problems in breaking the lease: we would be charged $35 to relist the property for rent, and we would be responsible for rent until it was rented. Then, when we turned our keys over on a pristinely clean property (Laura asked us if we even had anything up on the walls, because the walls were so clean and had no holes), the property was never re-listed. Laura even stated that the area is in high demand, so she was confident they could get it rented (I even had people asking ME if it was available as they were interested).

In fact, we had to repeatedly reach out to Fox to discuss the status as we never got the calls promised to us to keep us abreast of the situation. Today, after calling (because, despite being promised we would be called with a status on Monday, we didn't get a call), we are told that Fox no longer controls the property. So WHY WOULD I HAVE TO PAY RENT TO FOX FOR THE REMAINING 3 MONTHS ON THIS LEASE IF THEY ARE NOT EVEN MANAGING THE PROPERTY ANYMORE?

I can't get the keys back, because, allegedly, the owners of the home have them - but it was reiterated to me that I am responsible for rent EVEN THOUGH THEY ARE NOT MANAGING IT AND ARE NOT ABLE TO LIST THE PROPERTY FOR RENT! This is fraud. Where is the good-faith? This is very bad business, and we are suffering for this. So now, we have to come up with rent AND mortgage on retirement pay.

Not good business practice, FOX! We were VERY good tenants and always paid on time. We were very honest about the changes in our lives that necessitated finding a bigger place. We left that property cleaner than when we got it. And now, FOX is NOT upholding their end of the bargain.
Catherine Wills-Lankford
May 12, 2020
I've had property with Fox for several years. Never a problem. Always prompt answering our questions. Always willing to work with us. Chris has made dealing with everything so easy.
Janelle P.
May 02, 2020
Great Property Management company to manage your rental! Most of these negative reviews are from previous owner--I've had nothing but great experiences with the new owner and team. I can look up my account any time in the portal, rent is deposited on time, and clear communication when needed. Highly Recommend!
Kate L.
Nov 23, 2019
Fox PM has managed our 4-plex for a few years now and we have been extremely pleased with the service we have received and the value for our money. We have found them to be responsive to both us and our tenants, hard working, and courteous. And for us, most importantly, we feel as if they have treated our rental as what it is (an investment) and have done extremely well for us to keep the property looking and functioning nice and making us money!

Their monthly statements are easy to read and understand and I like that we can get our rental income via ACH. Fox PM has done a great job of communicating with us regarding legislative changes. We feel extremely comfortable and at peace knowing they are managing our property. We would and we have recommended them to anyone looking for a property manager.
Sarah L.
Oct 05, 2019
Rented from this property management for a little over a year only because we were forced to move out due to the owner of the rental property deciding to list the home. The Property Management was ok when it came to taking care of needs within 6 months of renting with them after that they wouldn't fix anything broken nor reply to a request. When called to inform Chris about the situation of us finding another property and having to take over the keys to the new property sooner than our 30 day notice is up she informed me that they would be able to take the keys when we are ready and would pro rate us our money back that we had already paid for rent that month because the owners would really like to get the house listed as soon as possible.

We received our check and what Chris said would happen with the prorated rent didn't happen. When I called Chris to question the amount she completely denied ever saying that to me. I cleaned a 2500+ square foot house from top to bottom took time off of my job and literally worked my ass off to get the keys to them 2 weeks earlier than the 30 day notice was up knowing we would be prorated our rent back.

Since we were paying rent on two houses at that time and needed the money. There's is no way I would have given the keys back early and worked so hard for that week if I would have known Chis was a liar. Laura was great though!
Black Ninja
Jun 21, 2019
Very rude and unprofessional. They take forever on a workorder if something is broken. I always had to call multiple of times. We were left with no AC for 8 days in the summer of 2018 until i finally called City to have them fix it. Chris the owner is always in a meeting if you need to speak to the her. I had to go to the office and waited for her personally.

They poorly manage pest control and my 2 kids were bitten with fleas coming from the next door neighbor who had a cat. Do not use this agency or you will go thru headaches like my family and I.
Jie Liang
May 19, 2019
I have just moved out of the house I rented from them. Worst experience ever. House is dirty (Bugs and insects for a $1600 Central CA House). Especially cockroach and mosquitos, we have cleaned, Cleaned, CLEANED for many times, Still there and never goes away. Don't even mention about the repair of anything, our circus has jumped many times and we called for repair countless times.

My husband has ended up fixing it. The roof leaked and no-one cares for more than 2 weeks, We decided to move out and break the contrast, WE CAN NOT STAND THIS! Definitely do not recommend rent under this property management. They only care about their rent! WORST EXPERIENCE EVER. Gave one star only for review. STAY AWAY!
Nina Martinez
Mar 23, 2019
Was told that flooring that spanned twenty percent of home that was cracked, had holes in it, and was lifting throughout would be replaced prior to move-in which never happened and to top it off, the owner of FOX PM wants to charge me because I did not properly clean this dangerous floor that I had to live with tape over so as not to trip and fall due to its poor condition. Took five minutes or more to receive hot water at any of the faucets, something that was not disclosed to me.

Property was on a shared utility so my PGE bill was anywhere from three to five times what it should have been due to being on a shared utility I wasn't told about. Home was in the middle of a vineyard and I had to pay to run the shop in the back as well as to pump all of the water to irrigate a walnut grove at front of the property. I was never told this.

They never fixed anything, but merely sent a plumber out who told me if I wanted to receive hot water in a more expedient fashion I could go from room to room turning on different water sources to hurry things up since the water heater was outside the house in the parking lot beyond the carport. Eventually called Substandard Housing and as a result of their report, the home was deemed "substandard" and declared a "public nuisance." Likely taking them to small claims court.

Already have that process underway. I think the most telling aspect is that they have several Better Business Bureau complaints not only from tenants, but also from the property owners they represent.
LeeAnn Y.
Jul 05, 2018
I have rented two different houses from Fox Property Management over the past 4.5 years and have had nothing but great experiences. I have dealt with some awful property management companies in Fresno previously so I can really appreciate a good business! Homes are bound to need some repairs over the years and each time Fox PM has promptly sent someone out to take a look and get it fixed quickly. All of the vendors have been very friendly and professional. I will definitely continue to rent from Fox PM until I am ready to buy a home of my own!
Astra F.
Jun 28, 2018
This is the worst company i ever dealt with in my life. The home we moved into was filthy, carpets we're sticky, they didn't paint, they didn't clean, yard wasn't done. They waited until we got the water and pg&e in our name before sending vendors out. They never fixed anything that was broken. 4 months after we reported things needing fixed the owner of the property came out.

They didn't tell him anything that needed fixed. He only found out because our lease was up. Even though they kept telling me the owner doesn't want to find anything. The owner Mark Darula came out and half assed fixed items. Was more worried about the outside of the property and the neighbors abandoned house and how it made our home look.

After the owner left we received a letter stating he's selling the home and we have 60 days to move. The owner damaged our property while here ripping out our plants. Fox property was constantly harassing us about us not watering our lawn anymore, saying they're going to charge us. This company is a nightmare. I wouldn't recommend them to my worst enemy.
Rick S.
Jun 14, 2018
My wife and I have been renting a nice three bedroom home from Fox for 3 years now and are in the process of moving into another property through them as well. During this whole process they have been amazing. They have went above and beyond our expectations and we intend to rent from them for many future years
Heather Fowler
Mar 21, 2018
Worst experience ever. I don't recommend this company to anyone who is renting. Needed Maintenance back in December 2017, they never did anything. Finally in April the owner of the home came out to fix the repairs and is now selling the house. Home was dirty when we first moved in, nothing was ever done. Ive never experienced anything like this from a rental company.
Leigh Anne B.
Mar 06, 2018
Worst property management company I have ever had the displeasure of working with. They are dishonest and it should've been an indicator when they screwed up my lease paperwork. They will not fix problems you're having. I had threaten legal action. Steer clear.
Francine C.
Aug 31, 2017
If I could give it no stars I would. This place is awful. I would not recommend it to an enemy. No place deserves to get robbed 1500 for their deposit. They never fixed any problems we had. Even if your desperate please don't go here, unfortunately I had to learn the hard way.
Crono Entreri
Apr 18, 2017
Terrible experience with this company. The staff as at most times extremely rude and disrespectful. When it comes to maintenance issues they are supposed to be responsible for they show the utmost incompetence in handling things in a prompt and timely manner. If you call about a question they will ask if they can call you back and will never return your call, and then when you call to follow up they give you an attitude about it and find some excuse as to why they forgot to call back. If at all possible I would highly recommend not having any dealings with this company. I have been with then 2 years now as my landlords and have nothing but regret.
Arielle B.
Mar 11, 2016
I have rented from Fox Properties for over 3 years now and have always been well taken care of. I have lived at two different properties that they have managed in these 3 years and have loved each one.
Kathleen C.
Feb 26, 2016
Fox Property did OK with general repairs the two years that I lived in a rental property they managed. I paid for my own pest control. Upon moving out I paid $500 to a professional cleaning service to clean the carpets and clean the place inside.it was spotless other then some cobwebs in a door jam that that the cleaning company did not see and missed.

I also paid a professional gardener to clean and seriously trim the back yard a week before I left. Fox charged me $150 to clean a door jam from cobwebs. Fox charged $90 me for mow, blow and go for the back yard which had absolutely nothing left to trim since the yard is so dry from the drought that nothing is growing. Fox charged me $75 to paint, which I did think was more than fair since walls do need touch up after a rental. Fox then had the audacity to charge me $64.96 for a light bulb that was out (I left all kinds of new light bulbs in the hall closet since they were specific to the place), for batteries and to repair the garbage disposal.

The garbage disposal was working.and even if it wasn't working isn't that the landlord's responsibility anyhow? In the end, you just eat the loss because you can't fight it. Beware!
James Bills
Oct 27, 2015
Worst company and worst experience with Individual Person In my lifetime. Owner is condescending and obnoxious. "Managed" my property for a few years. Had to evict the renter. $15,000.00 In damage to Interior of my house. All appliances were trashed to the tune of about 7 grand. Rat, mouse and cockroach Infestation that I am still dealing with. Both the front and back yards that had NEW TURF and a complete sprinkler system put In before I left were DEAD and sprinkler system was Inoperable. (4 grand down the tubes) I will end up spending $20,000.00 plus just to get house back Into livable condition. DO NOT use this company. The only thing they manage Is the money. They have no Interest In protecting YOUR INVESTMENT.
Lisa D.
Feb 26, 2015
Steer FAR FAR away from Fox Property Management. I filed for divorce and though I have a written Separation Agreement file and accepted in court which states that the home Fox is managing is 50% mine, the owner Terry Fox chooses to only send rent statements and invoices to my soon to be ex-husband. The ironic thing is that I'm the one that found the tenant, and signed up with Fox Property Management, and communicated with the Tenant for TWO YEARS STRAIGHT, authorizing repairs etc. However, once I filed for divorce, my soon to be ex called the owner and asked him to not supply me with any information. I've filed a formal complaint with the California Department of Real Estate.
Kari G.
Oct 15, 2014
By far some of the rudest people I've dealt with when it comes down to property management. The owner runs this pathetic little crowded property management office. He is rude and seems to think its ok to raise his voice at potential tenants. I helped move in a little Salvadorian family, which I helped translate for as well and had I been them I would have told him to go F*ck himself. Came off racist and seemed to think my client was stupid just because they didn't speak English.

He (Fox Property Manager/Owner) sent us to the property where some tall blonde woman gave us a walk through to make sure everything was up to par. She was also rude as F*ck! Very impatient, unprofessional and rushed us. My client was asking questions and literally shut me up in the middle of my translation to tell us to first let her speak and then we could ask questions.

Mind you we were trying to ask questions as she was on topic. She seemed very rushed to get home, after all it was a Friday. In my opinion worst experience I've ever had when dealing with property management. Customer service was horrid! The only thing I'd recommend is to stay away from these unprofessional bunch of jerks.
Monty F.
Jul 27, 2014
Worst management company ever it's the tenants responsibility to spray for bugs and my ac went out and u try and call the office and no one will answer ur emergency call so I sat around all weekend in a house that was 95 inside temp at nite ended up getting a hotel for the weekend cuz no ever called me back from fox to get the ac fix and it was 108 all weekend
Tina H.
Jul 01, 2013
I've rented from Fox Property. I found Terri Fox to be a very rude man! I've called to ask questions and nobody ever called me back. The house I rented was over priced! That is my 2cents! Tina H.