Hometown Property Management

Think twice before renting with this company. They had almost no communication with the owner (according to the owner), and were rude and unhelpful every time I dealt with them. I had to 'break' my lease due to family issues, and had potential renters lined up. They refused to accept an application from them. I've been informed that I will continue to be responsible for rent beyond my vacate date, even though I had potential renters for them and they refused to pursue it.

Very prompt and friendly. They made the process of seeing my new apartment and filling out the application easy and got back with me right away. Everyone At HomeTown Property I can't thank you enough, Thanks and Great Job.

The best company to rent from. Immediate responses to maintenence requests, move in gift- Organized and efficient.

Now in our second rental through hometown! The entire office staff is great and quick to address any issues. Debbie was extremely helpful in helping us transition from one home to the next and was able to find us a rental closer to our desired location. They have some of the most affordable rentals in the area!

These people are great. Hoping to rent from them again. Never had any issues renting various properties. Staff cares about people and they have good communication when it's needed. Thank you HPM.

We have been working with Hometown Property Management for several years now, they have looked out for our home while we have lived in another state due to work. The company has always been very communicative with us and let us know what the tenants needs or concerns have been. Jordan Nitz has always been professional and gracious with us when discussing property management or issues to attend with the home. HPM does a GREAT job at knowing what may be an issue in the future and giving us advice and work estimates on how to move forward.

Originally we were tenants thru HPM and I knew they would make a great partner when we bought and they have done FABULOUSLY with our home and supporting the needs of those within the home. THANK YOU FOR ALL YOUR HARD WORK! STAY ENCOURAGED AND STAY SAFE, YOU ARE ALL MUCH APPRECIATED!

I appreciate them, I'd love to rent from an individual but this company is better than windermere in so many ways, and definitely better than apartment managment.

We had a wonderful experience with Hometown. Before we had them rent our home for us, we were renters under them for two years. When we found out we were under orders, only a year and a half after owning our own home, we were so nervous with what we would do with our home. I called and spoke with our previous manager at hometown about the process, and Sue and Donna had taken such great care of us from the Olympia office, that I knew I could trust them with this.

We had them manage our property for three years. We left our home in a hurry to get on the road to our next duty station and fell behind in our schedule to make sure the house was completely cleaned and ready to go, but our property manager said just get n the road and they would take care of it, and they did! They were able to get in there and clean it up within a few days to get it on the market.

They worked really hard to get our home rented. Hometown handled everything and made sure they were always in contact with us about everything. It made moving away so much easier and we are so grateful that they took such good care of us. I highly recommend working with them.

We've been living at a house managed by Hometown for a year now. They have been excellent in communication and timeliness. We know that any concerns we have will be addressed quickly and correctly. In fact, we like them so much that we have signed up for another year!

We have only positive things to report about our relationship with Hometown Property. Even before we moved in to the rental property the members of the Hometown team were most helpful, knowable, and honest. Each year as we have had occasion to interact with Hometown the Hometown staff have been prompt, professional, and always helpful. Over the years we have experienced a few different property management outfits.

We have never had a property management company that seems to be both the management of the property for the owner, but also goes to great lengths to advocate for the property and the renters. I have already recommended Hometown Property to my friends and family who have expressed an interest in moving to this area. You folks are doing a fine job. Thank you for your interest in our opinions.

I have managed my property myself for several years. With tenant turnover, I selected Hometown to find me a new renter and take over the property management. I am very happy I did! Hometown has been flexible and patient with me as we begin the long-term relationship.

For a property owner, they make it simple and easy. Fees are reasonable and straightforward, and they handle any issues that arise promptly. Communication is excellent - I have not had to wait until he next day to hear back, it's always been same-day. Every member of the staff I've dealt with from sales and compliance to maintenance have been very professional. They seem to take great care of the tenants and respond to their concerns or needs very quickly as well. Highly recommend.

Our overall renting experience with hometown was pretty standard. We had a few maintenance issues in the year we lived in one of their rentals. The issues were taken care of in a timely manner. When we moved out, there was a discrepancy with the security deposit. My husband contacted hometown and spoke with John. Within 24 hours, John was able to resolve the issues we had.

He was very understanding of our concerns and was able to address everything promptly. Hometown is a decent management company, but John is a fantastic employee. They are lucky to have a brand ambassador that is so committed to customer service.

I rented from Hometown for nine years straight in the same house. I had a pleasant experience. When I had an issue it was always resolved quickly. The staff and rental managers were always nice to me. When I resigned the rental agreement each year my rent increases were minimal, and some years my rent didn't go up at all. I would rent from them again without question. When I moved out I expected my deposit to be gone, but I got a lot more back than I had expected. Hometown property management treated me well and made me feel welcome.