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J. Brittain Associates is a full-service real estate brokerage specializing in Property Management. Our Broker/Owner, Janet, started her real estate career in 1981 and was a top producer. Janet often felt conflicted when choosing how to best serve both her buyer clients and her rental clients. In October of 1985, she chose to commit to Property Management and at 26 years young, she opened her own business specializing in it.

Thirty-five years later, J. Brittain Associates has a staff of 8 and manages over 800 residential rental properties.
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J. Brittain Associates property management caters to your property management needs and provides unbeatable customer service you can trust. Do you need effective advertising to find quality tenants? We do that! Are you seeking in depth tenant screening that verifies criminal, credit checks, employment and rental history?
All applicants must be income pre-qualified before they will be allowed to sign out keys to view properties. Applicants will need to qualify for 4 times the amount of rent (one week's gross pay must equal the monthly rental amount of the property you are interested in). To complete the income pre-qualification, all persons who are 19 years of age or older that will be residing in the property must fill out the rental application and provide current proof of income.Acceptable forms of income are: most recent check stub, most recent MyPay LES, most recent Schedule C tax form if you are self-employed, social security, disability, alimony, child support, food stamps.
IF you choose to pay the fee electronically, you will be charged a convenience fee. One application will suffice for all the properties you are interested in as long as you income qualify. If you are a current tenant and you are wanting to renew your lease, please return this document to our office along with proof of your current income and a copy of your current renters insurance policy.
Janet is the daughter of a career soldier. She grew up with her 4 brothers all over this great nation but mostly in the country, near Fort Rucker, where her dad was a helicopter pilot. She has called Calhoun County home since 1977. She has a degree in Finance and Real Estate from Jacksonville State University.
Reviews (12)
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Paul Grube
May 09, 2022
Helpful but not for someone living on social security. Good people!
Clint Wallace
Jan 29, 2022
J Brattain Associates is by far the worst rental company I have ever dealt with. The process to get an apartment is far more frustrating than it's worth. I am currently a homeless vet, because they won't let me sign a lease by myself just because, I'm a "college student". If you are a property owner I highly suggest you don't use them to list or manage your rentals. I don't know how they are even still in business.
Sarah D.
Dec 28, 2021
I lived at the Cedar Trace apartments in Jacksonville for 7 years. I loved the location and the apartment itself, but J. Brittain management is literally the worst property management company ever. For several years, I lived next to pot smokers who smoked 24/7 and made my apartment reak day and night. I told J. Brittain about it and they literally did NOTHING.

I got police reports that documented the smell and multiple neighbors smelled it and made similar complaints, and the pot smokers lived there for two and a half years. I attempted multiple times to end my lease with them, but the mysterious, anonymous owner refused to break my lease. Upom actually vacating the premises, I got a measly $25.00 back out of my deposit. I've always had my deposit returned 100% of the time.

I was blamed for damaged linoleum floor and it was clear the damage had been there before. I was also charged for blinds that fell due to old age and dry rot. After disputing the charges and waiting TWO MONTHS for the response from the owner they finally refunded the blinds charges and not the linoleum floor charge. I literally had to threaten small claims court to even get a response out of them, after multiple emails and phone calls to the office asking for an update.

If you have to unfortunately rent from them, be sure to document everything. They will try and rip you off of your security deposit because they can and truly do not care about their tenants. It's unfortunate they have a monopoly over rental property in Jacksonville because the majority of renters have to rent from them as there are no other options. But if you have options, STAY AWAY FROM J. BRITTAIN AND ASSOCIATES. THEY ARE THE WORST EVER!
Annette Thomas
Dec 16, 2021
My hot water tank went out, i reported it to Brittan associates their reply was for me to hit each switch to see if it would come on! I did that still no hot water! Called emergency hot line spoke with a person on dutie.we kinda hit it off wrong however i did apologize for my behavior In my email Brittain statement they gone say it was my responsibility if plumbers come out i had to pay No!

Come to find out the hot water tank was old Had no cut on or cut off switch It was replaced. I never ever wanna rent from them again and i will not lease from them again This house isn't worth 975 Whoever lease this cold house will not stay even the Neighborhood say noone stays long Its over moving out
Shannon Spain
Sep 15, 2021
Once again I have had another positive encounter with J. Brittain managing my needs as a tenant. Our dishwasher hadn't worked properly and I mentioned this to them during a lease renewal walk-through. They immediately put in a maintenance request for me and the dishwasher was promptly replaced. The service repair techs they sent out from Servetech Appliance did an amazing job replacing the dishwasher. I have had yet another great experience with this company.
Kala Fields
Jul 20, 2021
Went in to pick up keys for a rental I applied for online. I was greeted with a smile and had all of my questions answered. I received the keys and went to look at the property. Upon returning, I was again greeted with a smile and informed the secretary that I would like to proceed with the rental process. She was excited that I desired to proceed with the rental process. I look forward to having a place for my child and I.
Alicia Rhodes
May 05, 2021
I've been with Jbrittan for almost 2 years and these ladies are awesome! I went through a tough time during 2020 but they all worked with me so much. I feel any other rental place wouldn't of been so kind & understanding the way JBritain was & still is. I couldn't thank them enough for the kindness and understanding that was and still is shown towards me.

Even when you walk into the rental office the atmosphere is very positive and I appreciate that so much. All of the ladies are very easy to work with and they really do try their best to place you in a nice home that's within your budget. I've read some of the comments which everyone is entitled to their own opinion. That's why I'm the type of person that goes off of my experience with someone or something instead of "he say she say" I never believe in rumors only actions and I know for a FACT If you communicate with them they will do everything in their power to help you I Guarantee it! I thank God all the Jbrittan staff are absolutely wonderful people. I Recommend Jbrittan for rental/homeownership.
Shannon Chapman
Jan 06, 2021
Our refrigerator went out on Tuesday night and we had a new one delivered by Thursday morning. Awesome responsiveness to tenants and our needs. The whole experience was so smooth and easy.
E. A.
Apr 04, 2020
In the 11 years that JBritain Associates have managed my property their service has been outstanding, from Janet to Carol, Monica, Shay and all other associates that I had the pleasure to interact with. They are profecionals that really put the customer first. Thank you Ladies!
Allie Field
Dec 27, 2018
Hate it! Don't rent from them. We had a busted pipe outside and it took over 7 months to replace. We were renting from another company then they sold over to them. Had other issues and they are not helpful. Now from others who didn't put a review on here they don't give deposit back. Also, we are having to do most the work. Not them. As of may 30 Now they sent a email of raising our rate and we have been there for over 6 years. They said they would check with the owners to see if they would get it lower, but called today and they told us they didn't check. Don't rent from them.
Josh B.
Oct 11, 2018
If you own a home and are looking for a property management company, I do not recommend that you use J. Brittain. The last tenant in my home did not maintain the yard and landscaping work.eventually this caused problems with water in the basement due to water not draining properly from the irrigation system. Any property management company that would allow this condition to exist does not deserve to collect 10% of your rent payments.

In addition, I was constantly forwarded maintenance requests, some of which were ridiculous (such as painting a bathroom because the tenant did not like the color.) When I refused to pay for ridiculous maintenance requests, she refused to manage the property. On the upside, the people in the office are nice and pleasant to deal with. But your property will be mismanaged and I encourage you to seek other management services in the Anniston/Oxford area.
Angela Aaron
Feb 05, 2018
Wouldn't rent a dog house from this company unless it's the only dog house in Calhoun County and I don't want my dog left outside. They are very unprofessional and they are not swift about getting anything fix. They have a 24-hour emergency number but when you call them after hours they don't have anyone to fix anything. They know absolutely nothing about good customer service and regardless of the ratings that they are reading online, I am sure they see this, they still fail to do anything to improve themselves.

They are quick to charge hidden fees when it's time to move out about petty things that they say are not fixed but when it's time for them to do their job, they don't have anyone to do it. I'm not sure if they ever been taught anything or even want to learn anything regarding the whole process of renting and leasing to ensure that customers are satisfied but through their actions they know absolutely nothing.

I have rented in several locations throughout the years, they have been by far the worse company I have ever done business with. Rented a property from them and it nearly flooded. Called them in the middle of the night to let them know what was going on and the only thing they said was we don't have anyone to come out and fix it. I am sure if the owners of the property knew what we're going on, they would not allow them to oversee their property.

If they were doing an excellent job I will post they are doing an excellent job and I will rent from them anytime but when things like this transpire I can only tell the truth. I will suggest using Barber properties if you are in the Calhoun County area and are looking to lease