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Jander Group Property Management We excel by offering professional, tested and proven management strategies. The Jander Group, Inc is a real estate firm devoted exclusively to residential property management and fully licensed by the State of Florida to perform all real estate activities. Our professional staff has over 100 years of experience managing a wide range and variety of high quality rental homes in the Greater Orlando area. The Jander Group, Inc is dedicated to providing the finest, most complete, and most professional property management services.
Services
In 1990, The Jander Group, Inc. was established in Winter Park, Florida to serve the property management needs of homeowners and investors in the Greater Orlando, Florida area. Since its inception, The Jander Group has professionally managed thousands of homes over multiple states and helped numerous investors purchase and sell investment properties.
With over 100 years of Property Management and Real Estate experience, The Jander Group offers a full range of property management services tailored to you as an investor, homeowner, or landlord. We have an extensive portfolio of single family homes, townhouses and condos in the Orlando, Florida area.
The Jander Group, Inc. provides task specific services for property owners only needing help with individual tasks. For instance, some local owners need professional help in order to find a quality tenant but live very close to their properties and desire to handle the monthly management themselves.
The Jander Group, Inc. offers individualized and professional representation to buyers, sellers, and investors. If you are looking for an investment home, look no further. You have found a company with expertise and unmatched experience in the local areas. Allow us to facilitate the acquisition or sale of your investment home, as we have helped purchase, sell, and manage thousands of homes in the local areas. Not only are we experts in the local areas, but we also offer expertise in contract negotiations.
Reviews (22)
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Malcolm Kelly
May 22, 2022
Frankly, when it comes to The Jander Group, I'm not sure what the driving force is behind their lack of support and inconsistent communication when it comes to potential tenants in 2022. I've never had such a frustrating and, ultimately, fruitless experience with a property management group. In brief: I don't believe my full application was considered.

And I've asked them numerous times for clarifying information. Each time, they give the same answer, but won't respond to additional clarifying information. I submitted an application for a rental property they manage and was denied. Let me be clear: The denial is not the source of my concern. In fact, being denied for the property in Orlando's current market was something I expected. However, my first red flag should have been when I was told that I completed an outdated version of their rental application and would therefore have to fill out another one.

The next warning should have been when I was told I had not signed the rental application (when I could see on multiple devices that my electronic signature was showing up on the PDF). Then, the team that reviews rental applications could not provide consistent messaging on why I was denied. The first report they sent me was marked incorrectly, stating I had not completed my application.

When I asked for clarification, they sent a revised form. This one stated that I did not meet the income requirements. When I followed up and asked if the rental resume I'd included with my application, (that included information and pay stubs on my second job/source of income) they never responded to the question. When I asked about the "negative review/comments" they cited as a reason for my denial, I asked for the nature and scope of those comments (as was my right, per their form), they instead told me to refer to said denial form for instructions on how to obtain the information.

Even when I specified that I wasn't asking for information on my consumer report, and that their form stated I reach out to them directly, they gave the same answer. When trying to follow up and specify further, I received no response. At this point, I have sent 3 - 5 follow up emails, and have received only 1 response.that still did not answer my question, and of course they did not respond to my follow up question.

I think they believe my aim is to pester them or complain my way into a unit they manage, which it's not. I simply would like clarifying information and a follow-up on my questions so I could know what to look out for going forward. From this perspective: I feel Jander Group is more focused on taking your rental application money than actually reviewing the application and providing feedback.

The Jander Group requires you to fill out an application and pay the application fee to even be CONSIDERED to VIEW the property that you are interested in. A model like this allows them to have any number of applicants paying application fees, when they might only consider reviewing a handful of those applicants and denying the rest. It's a tough market, so I understand the baseline necessity of stemming the flow of people poking through a currently occupied unit.

But the lack of communication among other issues, leads me to assume a specific intent behind their model of operation. The Jander Group feels negligent if I am mincing words.
Alexis R.
May 06, 2022
I had the same issue as Malcolm Kelly. Jander dismissed my application saying it was incomplete. When it was a pdf file that was filled out entirely. Then they go on saying that I was denied based on income which is far from truth. one income made more than the amount of rent from the place. Not to mentioned I had a second income. I understand the world is filled with greed, racism and pride, but lest be honest and respond to people.

I could go on and on about this unjust and unethical process, however I do not have the time and my heart hurts for you taking advantage of a single mother is this time. Jander since I know that you like to come back with smart remarks. Save yourself time because we all know the truth behind all the application denials. Learn to do right by others and search your heart. Stop this corporate greed., racism and learn ethics.
Maria Teresa Barros
Apr 09, 2022
These people are theives. They steal peoples money on their application. I have a 6 figure a week income, no prior evictions, no bankruptcies and excellent rental history. They denied my application for "so called" incomplete information. I provided them with everything I clouding phone numbers. They never even bothered to pick up the phone or call me and didn't even message me to let me know what items were missing so that I can rectify my application.

Now they tell me I would have to resubmit and pay another $70 but they never told me what was even wrong with the original information I submitted. These people are crooks and only have that listings to steal your money.
J. Doyle
Oct 18, 2021
I have lived a very transient lifestyle and rented from different companies in multiple states due to work travel. The best company I have leased from has been The Jander Group without question. We highly recommend this company for their professionalism, responsiveness and careful choice of vendors / maintenance companies that work on their rental properties.

We leased a total of 7 years and only left due to purchasing a home. I truly enjoyed living at the home and will continue to recommend them to anyone looking for a rental or property management services in the local area. Thank you Michael, Suzanne, Nicholas, Kathy and the Jander Group Team.
Julie Barneck
Oct 11, 2021
We were sadly unimpressed with Jander Group and are relieved that we decided not to rent from them. Michael was the manager that helped us tour the house. Unfortunately we had to part ways from them, despite loving the house, because they wanted us to sign a 16-18 month lease, to which we were very upfront about and we honestly disclosed that we couldn't do that.

We discussed this with Michael and were honest about our timeline. We were urged to email their leasing office and when I expressed my concern about that long of a lease, suddenly the whole tone of their emails changed. They became quite condescending and dismissive. My instant knee jerk response was to reply in kind and shoot back with a sassy retort of my own.

Instead I took a few deep breaths and I wrote a very respectful email. I expressed my appreciation for their time and told them that obviously this was not the right house for us. They have not even taken the time to reply. It appears that once they realize they won't be getting your money, they show their true nature. Perhaps they are jaded from being mistreated in the past by disrespectful tenants? No matter the reason, I was very displeased with their reaction and I was left with a sour taste in my mouth.
Intake Specialist
Aug 24, 2021
The Jander group has been great to us. We have rented two homes from them and have never had any issues or concerns. They have had a great response time to any issues, questions, or concerns. Not just when we move in, but throughout the years they have always addressed any questions I have had. We would recommend them to anyone that is looking for a home. AJ
Clarence Hawkins
Aug 17, 2021
As a vendor working for The Jander Group, I find them to be very professional, courteous, and efficient. It is always a pleasure to work with folks who are as friendly and helpful as Jill and the staff at Jander Group. I would highly recommend this company to anyone looking for top-notch property management.
Roxanne Anderson
Aug 09, 2021
Jander is the WORST. They will never answer a phone, the condo had mold, and was full of issues. They suggested I wait 5 weeks in mold for their choice cleaner. I asked for a hotel and was just ignored. I had to fight to get my rental in livable condition. They will do ANYTHING to not do work or accept responsibility. They also gave me a HUGE, PERMANENT financial penalty because they tried to draw funds about a week after I tried to pay when I was just shy on funds for one day. Do business with literally any other group.
Tim Smith
Jul 13, 2021
Our family leased homes from The Jander Group for 10 happy years. Their responsiveness to maintenance requests was exceptionally fast - usually within minutes if not hours. Their vendors were courteous and professional and The Jander Group went out of their way to make sure that we had a quality home to live in. Once we had a water emergency on an Easter weekend and they paid extra to have it serviced the same day.

Their professionalism and knowledge of the rental business really helped us on a number of occasions. Once it was necessary to transition to a different rental and they knew exactly how to navigate that for us legally in a way that benefitted us financially. We took care of their rental homes and, in turn, were treated fairly and respectfully. We stopped leasing from them only because we bought a home. We heartily recommend The Jander Group to any prospective lessee! Tim & Jada
Jada Smith
Jul 10, 2021
We've been blessed to rent through The Jander Group, Inc the past 10 years! We've lived in a few of their rental properties. Each time a repair was needed the response and servicemen were prompt and did a responsible job fixing things in a timely fashion. I highly recommend The Jander Group, Inc. if you are needing to rent in the Orlando vicinity! JSmith
Amanda Neyra
Jun 14, 2021
We lived in a Jander property from 2015 to 2019 and would continue to do so had the owner of our home not sold the property. The last couple of years not being in a Jander property have been very difficult. We are very much looking forward to seeing what is available in the future with Jander so that we may find a home in one of their properties. The staff is great and very professional.
Tamara A. L.
Jan 05, 2020
Hickory Hill, TN, USA Customer Reviews - Add a Comment Review of The Jander Group, Inc. - Click to view BBB Business Review Original Review: The Jander Goup / (Petty) Andrew enter my home with new tenants while, I was in the shower and left my Door UNlocked. I paid a $2,300 Dollars deposit & they refused to do a move out inspection with me and sent me a list of Trumped - up charges and keep over $800.00 of my Deposit.

I rented from the Racist company for 4 years and 9 months, they put my Identity at risk along with Discrimination. I have a video of how clean the home was upon My Move- Out, showing all lights working in the home the refrigerator lights Didn't indicate or show in the red that the filters needed changing, along with receipt of the lawn service, move out cleaning services was completed.

Bad company to rent from. reviews from Tamara Levy(zip code: 38134) on 06/14/2018 Business Comment: Tamara Levy makes some outlandish claims in her review none of which are based in reality. Unfortunately, the BBB currently allows people to write just about anything in a review without any burden of proof. The Jander Group strictly follows all Fair Housing Laws. Fraudulent claims of discrimination only hurt those who actually suffer such deplorable offenses.

The only truth in Tamara Levy's review is that she leased from The Jander Group for almost 5 years. Her blatantly false accusations defy logic as no sane person would continue to renew a lease year after year for almost 5 years from a company as she describes. comment from Business on 06/21/2018 Updated 01/04/2020 I have a law-Suite against Jandergroup looking for some witness that have experienced some of the same issues as, I have with The Jandergroup Court date January 27, 2020 at 1:00 pm 140 Adams Ave Memphis, TN 1st floor Division 5
Anjelica E.
May 05, 2018
PLEASE READ BEFORE DOING BUSINESS WITH JANDER GROUP: If you are a tenant and you are considering renting from Jander Group, DON'T. They'll take all of your money and become extremely unprofessional and ignore you once you sign on the dotted line. If you want to know more about what I'm talking about, go to their Facebook page and look at my review. It's long but it's the full truth about my experience with them. NEVER do business with these greedy people.

I wouldn't be surprised if they've been sued before with the way they handle business. Horrible horrible people. If I could give them zero stars or negative 5 stars I would.
Patrick P.
Jul 01, 2017
Very difficult to get a hold of. Left several messages over the course of a day. Was in from out of town to look at houses and wasn't able to schedule time. Andrew said he would call me back in the morning but never did. Painful experience at best.
S. E. S.
Mar 13, 2017
The Jander Group has managed my Orlando area properties for over 12 years and I would not still be a remote R/E investor if it were not for the Jander Group. Over the years, the advice and service I have received from the Jander Group has exceeded my expectations and, from my perspective, always balanced the owner's needs with the tenant's needs resulting in a consistently high quality of tenant.

When problems occur - the responsiveness of the Jander group is equally impressive and the advice they provide has been invaluable. If you are looking for a property management company that takes the long view of your investment and appropriately addresses all of the periodic activities needed to ensure the value of your property remains high and your ability to attract high quality tenants to your properties is equally high, I strongly recommend the Jander Group.
Melinda W.
Jun 08, 2016
We rented from the Jander Group for 2 1/2 years. Everything was explained thoroughly by Michael, who handles the showings and signing of new tenants, as well as the paperwork we received. We were moving from out of state and Jander worked with us on over nighting paperwork, leaving the key in a lock box for our arrival, etc. The house had new carpet and paint when we arrived. Repairs were easy and almost always handled that day. Kathy is definitely on top of the repairs.

The only repair we had to wait on was the replacement of the floor. While we understood why they preferred to wait it was an eyesore to have missing tiles through the house as well as a danger to our toddler. We ended up finding our dream home about 6 months before our lease ended. Andrew, Michael worked with us on securing a new tenant and releasing us from our lease early without penalty.

We followed their move out instructions and received a full refund of our deposit. I have no complaints on the company. We paid our rent, they handled 99% of repairs immediately and did not interfere in our lives which is exactly what I expect from a good landlord.
Shana M.
May 16, 2016
My boyfriend and I have recently moved into a home provided by this company. We came from a rental home from a different company and the Jander group was by far much better. The house is beautiful and well kept. It only took a week for a maintenance repair person to come out to fix minor issues. The only major issue and the reason for 3 stars is because there were awful stains on the carpet in every room when we first saw the home.

The entire home needs new pads and carpet. We were told that in the 2 weeks before move in they would be replaced. Well they never were. Now I'm having to spend several hundreds of dollars on area rugs to hide them. We were pretty much told "we only said we would take care of it." I guess their idea of "taking care of it" would be to have them cleaned, not fully replaced.

When we walk on the transition areas we step on the nails because it is worn down so bad. If the carpets were replaced before we moved in like they should have been I'd give beyond 5 stars if I could. I wish there was an option to post pics with this review to show how bad they are!
Heather F.
Mar 29, 2016
Very unprofessional group. I would not recommend this company for any of your housing needs. Many more delightful companies through out the area to work with.
Lisa C.
Aug 28, 2015
Lol ok. Wow, this is a new low even for this sham of a "company". Dont make me get out my documentation showing you are outright lying. I DID receive a request to renew which I immediately laughed at. Anyway, have fun working your $8/hour office job while I successfully run 3 companies.
Suzanne K.
Aug 21, 2015
I have been using Jander Group for 15 years. They are exceptionally honest and efficient. You can't get any better. They make their owners live up to their committment to provide good quality housing, and they make the renters act responsibly as well. They won't let the owners NOR the tenents be slouches or behave badly. They are top notch!
Audrey B.
Jun 30, 2015
That has nothing to do with the conversation that I had with Gwen this company is a disgrace point blank.
Alex B.
Dec 28, 2014
If you are young in age, do not expect to recieve any respect from this "company". I am in my late 20s and they treated me like a second class citizen. I was never late on a payment. I would always communicate with them respectfully. And yet they ignored my e-mails and phone messages when anything in the house needed attention. Because of this, I ended up doing a lot of repairs myself (out of pocket!).

They were consistently disrespectful and acted like they didn't have the time of day for my "petty complaints". Furthermore, they kept almost the entire security deposit claiming damage had been done by my animals, even though I had paid a pet deposit specifically to cover those kinds of wear-n-tear. This "company" wrongfully kept my security deposit.

The only reason I did not pursue action is because it was worth the $1,500 just to not have to deal with them anymore. SEEK RENTAL PROPERTIES ELSEWHERE! you have been warned.