I have used JLE Property Management for 10 years now and have been very happy with their services. It is good to be relieved of the daily duties of owning and maintaining residential rentals. But more than that - I know that I can count on their up-to-date knowledge of new laws and practices, and their honesty and integrity in dealing with me and with my residents.I enjoy working with them and look forward to a continuing relationship. I am writing on behalf of Morning Star Property Management an LLC engaged in acquiring and renting middle size apartment buildings in both Orange and Los Angeles County.
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JLE Property Management, Inc. serves residential property owners throughout Orange County and Los Angeles County. We are a full-service top property management company in OC with a broad portfolio of residential rentals throughout Southern California. We offer highly detailed care to the owners we represent and likewise, our tenants receive a prompt and courteous response to their needs.
At JLE Property Management, Inc. our #1 priority is to look after our owner's bottom line while providing our tenants a comfortable and quality living environment. You bought your investment property to put your money to work for you, not the other way around. Our bi-lingual staff is highly responsive and pays close attention to details.
Mrs. Denise Arredondo, who studied Business Management, began her 25-plus year career in the multifamily housing industry first as a receptionist with a small property management company in Orange County, moving her way up to running the maintenance and accounting departments and then became a Property Supervisor, handling a portfolio of 900 plus units.
Reviews (9)
Jesus Delago
May 21, 2022
Kendra Landis
Apr 29, 2022
Called the company set up an appointment to view the property. Viewed the property had the application and supporting documents at the viewing. Person showing couldn't accept documents so drove to the Anaheim office and turned in documents. Says 48-72 hours it was 72+ hours before I heard back from anyone and I was the one calling them. Spoke with Destiny who said that processing my application probably wasn't in my best interest.
Credit score not 600 and said income wasn't within range. Income is 1924 weekly. I thought about it and decided I'd still like to be considered called back was told that they would process my application but had other showings. They went with another application. Then got a call on Thursday that the other applicate fell through. I explained that I was leaving for vacation but would really like the apartment.
I have a friend that could bring the security deposit until I'm back in town. Destiny said that she would need to talk you her boss and give me a call Monday. I called Monday no answer. I called today and destiny said they didn't hear from me yesterday so they put it back on the market. I didn't get a call from them yesterday which would have been the appropriate things to do for them to call me. I was very interested in the place but now with how it all turned out blessing in disguise. All of this over a months time frame.
Credit score not 600 and said income wasn't within range. Income is 1924 weekly. I thought about it and decided I'd still like to be considered called back was told that they would process my application but had other showings. They went with another application. Then got a call on Thursday that the other applicate fell through. I explained that I was leaving for vacation but would really like the apartment.
I have a friend that could bring the security deposit until I'm back in town. Destiny said that she would need to talk you her boss and give me a call Monday. I called Monday no answer. I called today and destiny said they didn't hear from me yesterday so they put it back on the market. I didn't get a call from them yesterday which would have been the appropriate things to do for them to call me. I was very interested in the place but now with how it all turned out blessing in disguise. All of this over a months time frame.
Mart Lopez
Jun 15, 2020
Marleni Leal
Jun 11, 2020
If I would of knew this place wasn't as responsible as they tell you how things are done when your apply for an appt i wouldn't of stayed here i had some problems in the apt n took days to fix now to do the laundry they have to have that open like around 7 or 8 its 10am and the laundry is not open its like you have to call everytime to have things done or open man its annoying having to do that every week and what sucks is that nowIl i cant wash because I can't call the office to have them open it because they don't open the office in the weekend they should hire responsable people
Jackie Soberano
May 22, 2020
JLE company stole from me, they have poor listening skills, zero empathy and when calling to file a formal grievance they don't even listen to the complaint blames others without taking any accountability and make statements it was my fault I got my belongings stolen by their staff from a locked storage place I thought was safe. And was told by Caroline "it is what it is".
I felt violated and talked down by all of the JLE property management office. If it weren't for us, the tenants whom pay rent, they would not have a job. Who ever is giving business to this company should rethink the idea. If zero stars was an option I would of given it zero stars without a doubt.
I felt violated and talked down by all of the JLE property management office. If it weren't for us, the tenants whom pay rent, they would not have a job. Who ever is giving business to this company should rethink the idea. If zero stars was an option I would of given it zero stars without a doubt.
Gloria De Siguenza
Jan 16, 2020
Disappointed, I had to go from Long Beach to their office because they don't help, they have less than one year managing here, this is my second complaint. They fix things two weeks after we called, emergency problems to fix in the unit we have to fix them ourselves. The other manager used to come to fix things in less than one hour. Thanks.
Blanca Aguilar
May 17, 2019
If i could give it 0 stars. So disappointed and dissatisfied with the service. They dont even try to be nice. For 1 year I lived in an apt they manage and They didnt fix some thing we requested when we first moved. We cleaned the apt when we left, never made holes on the walls and they only refunded 1/4 of the deposit we gave. They don't answer the emails and they said they are returning the calls and they never do it.
Really bad customer service. They went almost 2 months to return the 1/4 of the deposit and sent it to the old apt when we provided the new address on the email. I don't recommend this place. They don't fix anything on the apt.
Really bad customer service. They went almost 2 months to return the 1/4 of the deposit and sent it to the old apt when we provided the new address on the email. I don't recommend this place. They don't fix anything on the apt.
Gaux
Apr 05, 2018
Technically illiterate, disorganized and quite stupid, this outfit is tragicomically bad at what they do. This review relates to their branch in Portland, Oregon. The company would make a great Business School case study on How Not To Do Anything Remotely Well, and would be a shining illustration of the maxim about how while "A Players hire other A Players, B Players hire C Players and C Players hire D Players", and so on until the average intelligence level of the organization hovers between "Moron" and "Protozoa".
John Vita
Apr 01, 2017
