Multifamily Utility Company, Inc. is a leading utility submetering and billing company that specializes in submetering and allocation of water, gas and electric utilities for apartments, condominiums, commercial buildings, new construction, mobile homes and military housing throughout the United States. Providing a wide range of products and services in utility submetering, utility management and utility conservation, Multifamily Utility is committed to delivering results that endure.
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We help multifamily property owners recover utility costs, increase net operating income (NOI), reduce operating expenses, and maintain a low carbon footprint. The ultimate utility expense recovery solution. Our quality submeters have a fast ROI and a long life. We only use the highest quality products and we will design, install, and maintain your submetering system.
Multifamily Utility Company, founded in 2007, is a leader in comprehensive utility expense management and billing services. Our focus is providing customized utility solutions for communities nationwide. Our innovative solutions include property management software integration, resident payment processing, in-house collections department, utility expense management powered by Cass, vacant cost recovery, and regulatory support. We've been on the Inc. 5000 list of fastest growing companies six times, including 2019.
We'll be in touch soon. Please note, due to the cost of providing award-winning service, we have a 20-unit minimum. Multifamily Utility Company provides Utility Billing services to all fifty states. We stay up to date with Utility Billing regulations to ensure proper setup and a seamless, error free implementation.
When residents are billed for their direct consumption they are more likely to conserve. The submetering system provides the tools for maximum utility expense recovery and conservation. Multifamily Utility Company offers innovative submetering systems to be installed during the construction phase or to retrofit an existing community.
Our account management utility experts utilize real time reporting to monitor community performance and provide customized solutions. We integrate with most property management software programs for on-site utility collection and automated invoice processing and payments. Multifamily Utility Company offers bilingual customer service during extended business hours.
Reviews (7)
Black Berry Miss K.
Jul 08, 2021
Donna Reed
Mar 28, 2021
This company loves to price gouge people. I received a $1100 water bill two weeks ago. The water meter was read wrong at the house. Fortunately I took a picture of the reading and sent it to the company. I had to call everyday and then I was told they "would review" my last bill and get back to me. I called every day for two weeks and eventually I got my water bill reduced back to my normal rate around $40 a month.
If I could, I would switch water companies. My neighbors have told me the same thing has happened to them and the previous tenant. I will be on the lookout for any other differences on my water bill in the future.
If I could, I would switch water companies. My neighbors have told me the same thing has happened to them and the previous tenant. I will be on the lookout for any other differences on my water bill in the future.
Chris Larson
Jan 05, 2019
I have filed 4 complaints against this company one each with CFPB, BBB, FTC, and the Attorney General of Iowa because they told me in an email that I have my own meter which measures my usage yet they then inform me that they roll the bills into each other then divide it which makes no sense as they told me I have my own meter. I filed a complaint with the BBB which was pretty much thrown back at me by Keylen Beltran telling me that I was wrong and that the bill was perfectly fine yet if I have my own meter how is it that in February of 2018 they charged me the full amount but I did not move in until the 15th of February, then in December of 2018 I was gone for 3 weeks yet they charged me the full amount again.
This to me is very suspicious that I have my own meter and it measures only my usage so it should have never registered any usage. This company loves to take advantage of their disabled customers like they have with me. They love to lie and scam people out of their money. No wonder they have such a low rating on Google.
This to me is very suspicious that I have my own meter and it measures only my usage so it should have never registered any usage. This company loves to take advantage of their disabled customers like they have with me. They love to lie and scam people out of their money. No wonder they have such a low rating on Google.
LaShondra Holley
Jan 02, 2019
M. B.
Nov 04, 2018
Eriel Santos
May 19, 2018
Emily Simons
Jun 11, 2017