Ontrack Asset Management

Our garage door clicker stopped working late yesterday day afternoon so I emailed the Portfolio Manager at Ontrack Asset Management, Arbi Amirkanian, who responded within an hour and was able to get a technician out the following morning. The technician informed Arbi that the unit was old/outdated so he approved that a new one be installed immediately. The company he called out was prepared to do so and had the installation finished within about thirty minutes.

I am a member of the Avenida Prosser HOA Board, and as such, I have worked with Arbi Amirkhanian, our On Track Asset Management manager for the last 4-5 years. I have found him to be very responsive and involved in solving whatever issues may come up with our building. He is very resourceful, as well as kind and understanding. It's a pleasure to work with him and comforting to know that he is our manager.

Best regards, Penelope Weisskopf Let me also commend Pejhman Kabirinia of PJKB Construction for the excellent work he has done for our building, including painting the outside of the entire building, electrical work and also repairing things for me in my condo. Pejhman is very reliable and talented at what he does, while producing great results. So glad we can count on him here.

Arbi with Ontrack Asset Management has been a great help in finding, scheduling and communicating vendors for 901 Hancock Ave. He's been very communicative and has helped me resolve building issues as the Property Manager. He has a great team of vendors that he and I now trust. Thank you Arbi and Ontrack!

We are new to the building and we are so happy with the level of professionalism of OnTrac Management. Any and all issues are addressed timely and taken care of. Arbi is absolutely amazing in terms of his availability and expertise in handling questions or matters. We are so grateful for Arbi and OnTrac Managemet.

Our HOA moved management to Ontrack a number of years ago and are very satisfied. Jair is very busy but very responsive. He has experience that allows him to provide definitive answers to residents and assist the board in making decisions. He's very good at dealing with "problem" tenants/owners and gives sober, reality-based advice in complicated situations. My experience has been that if someone has an issue with Jair it's simply because they don't like his answer to their question.

They manage our HOA. Seem very open and straight forward. They're doing a great job managing our building's reconstruction.

A couple of quick reports: Not to long ago I awoke to discover the air system in the apt was no longer emitting heat. I notified the property manager and they had someone in the unit that afternoon fixing the problem. Great service. One more. After seven years of living here my bedroom carpet was due to some spills and normal wear and tear looking pretty shabby. I worked with management to get a new carpet and the result was excellent. Thankyou Izzy.

Their henchman, Jair Valenzuela, is a bully who has nothing better to do than harass hard-up people and issue frivolous fines during a time when compassion is needed more than deciding what someone can keep in their second, unused parking spot which they own and pay for. He's terrible at his job and has no consideration for the residents. If I could give him and the management company negative stars, I would.

We requested a floor covering replacement due to an external incident. The issue took a while and some delay due to corona pandemic. At the end due diligence on the part of Ontrack Asset Management and outstanding job on the part of construction team headed by Mr Pejhman Kabirinia made it all worthwhile. Crew were on time, concerned, quite helpful and organized.

Quite patient and infact brought samples to our place to choose from instead of the other way around. Project were concluded in a timely manner. We recommend Mr Kabirinia and his construction company PJkB highly and without hesitation.

Moved into a property managed by Ontrack Asset Management and was very impressed at their quality of service. On my move in day, I had an emergency and needed to immediately contact my building manager. I called their after-hours hotline and within 10 minutes, I received a phone call from my Manager Arbi. Arbi was professional and very helpful in helping resolve my issue. He even made sure to follow up with text to make sure everything was resolved. I appreciate the level of professionalism and his respectful and professional attitude.

Our property has worked with Ontrack for over a year now and I'm very pleased with their professionalism and attention to concerns. I've specifically worked with Arbi and he is always very helpful and responsive. I feel like we are more organized and finally seeing changes with the property. I highly recommend working with them!

We start to work with Ontrack Asset Management more than two years they are so professional and They are very skilled in their work, whatever we ask to do they do it right away. We did a lot of big projects for our building and they did everything with best quality and best price and they are a very professional crew. Specially Mr. Arbi he is professional manager, i really appreciate all their hard wok.

Really loved the apartment I got through LA Property Managers, and Eric made it a breeze to get it. He helped us with applications, and he also helped us get it signed quickly right as we prepared to move out and were in a crunch. Simple payments, simple maintenance, and nice folk. Highly recommend LA Property Managers.

I have had the pleasure of working with Ontrack Asset Management on numerous occasions. Coby is by far the most responsive, organized and professional person I have ever worked with in property management. As a Realtor I have leased many units with Ontrack and I'm very impressed with their level of service. The buildings they manage are always well maintained and they use the best vendors who are very thorough.

I also interact with many of their tenants who have told me personally how pleased they are with Ontrack. When I have clients that are looking for a property management company I can confidently direct them to Coby at Ontrack Asset and know they will be well taken care of. It's not often you find a property management company with integrity, believe me I have worked with several. Ontrack Asset Management is truly the best!