Learn more about our exceptional Homeowner Association and Condominium Association Management Services. Pinnacle Realty Services sets up independent checking, savings, and money market accounts in order to help keep your association's finances streamlined. PRS can help a community's board of directors determine the ongoing maintenance needs of an association and establish programs to meet those needs within the approved allowed budget.PRS uses its overall professional experience to help the board of directors choose a grounds service contractor that fits the needs and budget of the community.
Services
At Pinnacle Realty Services, it is our philosophy that a property management company is only as good as its property managers and support staff. We are committed to personalized service through open communication and expedient, effective follow-through on all issues. In doing so, we achieve our ultimate goal, providing our clients the highest level of service available to them in the industry.
When your community chooses Pinnacle Realty Services, you are getting our near 30 years of experience in managing associations like yours. Our expertise in association management has allowed Pinnacle to continually grow and today we are recognized as one of the elite firms in the Tri-State area who specialize in association management.
I founded Pinnacle Realty Services almost twenty-five years ago after a successful career as a property manager. Since then, our portfolio has grown to include many of the most beautiful, prestigious 55 and over adult communities, homeowner associations, condominium associations and small commercial properties, all the while continuing to maintain close, personal relationships with our clients, just as we did on day one in 1995.
Some homeowners think that because they pay assessments every month they should not have to pay for a resale package. They are of the opinion that it is a bunch of pages all put together that just sits and waits for us to "push the button" when they place their order. It is essential that management companies prepare these documents individually for each owner. Once the preparer confirms they have all the correct documents in place, the "button is pushed" and the purchaser receives his or her packet.
Reviews (15)
Laura Beningo
Jun 11, 2022
Update: I don't typically give reviews, and was hoping that my first impression was a fluke. After continued contact with Pinnacle I am disgusted by the complete lack of organization and respect for the owners. I'm especially disappointed by the selective use of the Bylaws and the deliberate fining for 'fundraising'. First impression : Micromanagement, overwhelming volume of communication with owners, ridiculous fines for minuscule reasons, no real positive change to the property. Would not recommend. Update to follow.
T. Reid
Jun 05, 2022
If i could pick ZERO, I would. Pinnacle Realty manages NEWTOWN COMMONS (off-site) thru a phone# where they are rude, unhelpful &leave callers on hold for 10min, to return to let u know "they don't talk to tenants" about Newtown Commons HOA rules, that endanger tenants, specifically with Asthma, &halting "Emergency" Saturday AC installation for a disabled tenant, 4pm Friday (delaying an additional WEEK, requring paperwork +approval by their off-site HOA) while they enjoy their weekend in AC -oh &BTW Pinnacle Realty as an HOA doesn't have to discuss HOA rules with any TENANT, including those affected by the same in sweltering temperatures exceeding 90 degrees over the last week.
Stephen Clark
Dec 23, 2021
Jf B.
Nov 08, 2021
They are leaving a dear friend of mine for dead in Newtown Commons. He had a raw sewage flood back in early September. His condo has been left with water damage and black mold. 2 months now they left him to live in squalor. They are playing games, lying and holding back the insurance payment he needs to fix his home. The manager Rosemarie does nothing but lie. We have all the proof we need and have retained a lawyer and will also go to social media to expose this company. They shouldn't be managing anything!
Wanda Acosta Mazo
Oct 01, 2021
Matthew Gaines
Apr 26, 2021
Do not, I repeat DO NOT consider buying a home that has anything to do with this association. They will not help you with anything, they will try to fine you for anything they can, and they are caring about nothing other than your money. Mine and my neighbors' basements flood. One neighbor took them to court due to the flooding basements and the court ruled in my neighbor's favor and found that the HOA and Pinnacle were responsible for fixing the issues.
What did they do? They paid my nrighbor's settlement, then raised everyone's association fee to pay for it. I called for help with a sidewalk issue, they did nothing, I called to address ground hornets needing to be addressed, they did nothing, I called because my basement was under water due to rain, they did ABSOLUTELY nothing and said it was my responsibility.
I told them of the courts determining that it was THEIR responsibility and the property manager said "well I wasn't working here at the time so I don't know about that". Please, anyone, feel free to reach out to me if you want to hear more. Don't buy a home that they manage
What did they do? They paid my nrighbor's settlement, then raised everyone's association fee to pay for it. I called for help with a sidewalk issue, they did nothing, I called to address ground hornets needing to be addressed, they did nothing, I called because my basement was under water due to rain, they did ABSOLUTELY nothing and said it was my responsibility.
I told them of the courts determining that it was THEIR responsibility and the property manager said "well I wasn't working here at the time so I don't know about that". Please, anyone, feel free to reach out to me if you want to hear more. Don't buy a home that they manage
Larry Blanden
Dec 20, 2020
King Philip
Jul 11, 2020
Tracye E.
Apr 30, 2020
I am not sure why we have by-laws if they are not enforced! Numerous emailed complaints to the office go unanswered, and my community is going down hill more and more every year due to lack of enforcement. Community members trash their properties, trash the common areas, do not use correct color schemes when upgrading, leave their trash cans in their driveways, etc. Please do your research before buying/renting a property that is managed by Pinnacle in Turnersville, NJ. Awful management!
Tracy E.
Mar 30, 2020
Again, AWFUL, just AWFUL management company. Here it is, five months after my initial review, and things here in Williamstown are worse! I emailed the owner of the company, John Ross, pictures of numerous violations, and forwarded him emails that I sent to his office staff (including his wife, Anne Ross) over the years regarding the plight of my neighborhood. NO ONE wants to do anything about the property violations, which have turned our once-nice development into a ghetto. As soon as I get the opportunity, I am SOOOOOO outta here.
Maryann Pierce
Feb 01, 2020
Tom L.
Jan 11, 2020
Run from this company. They are very disorganized and are not in the best interest of anything but your money. They are clueless in managing and communicating to the customers and use bully tactics to get what they want not what you want. It's your fault if you use them in any way, you have been warned. Update: I've changed my rating from 1 to 3 for now.
My haste in judgement needs to adjusted here. I jumped to conclusions and after more contact and time. The representative for this company has proved to be better than the first impression. I will continue to update but as of now am satisfied with Pinnacle and would not go by my first update.
My haste in judgement needs to adjusted here. I jumped to conclusions and after more contact and time. The representative for this company has proved to be better than the first impression. I will continue to update but as of now am satisfied with Pinnacle and would not go by my first update.
Ryan Hahn
Sep 05, 2019
Christine D.
Jun 22, 2019
If I could leave no stars I would this is the absolute worst company I've dealt with in my entire life. I rent a condo and a nice area and these people treat us like we're garbage. They are rude and condescending and all their communications. Our pool is supposed to open memorial day weekend and as of today June 21 it is still not open and we've been told three times that it was going to be open only to receive an email hours before the anticipated opening to hear that it was not. The employees and disrespectful and I this is an awful company.
Michelle H.
Apr 12, 2019
