Professional Property Management

Very disappointed in the way I was treated by Carla who showed me the property at 238 E Belmont Ave, Rialto Ca. Let's just say I was disqualified for the house due to the color of my skin . Credit nor money wasn't a problem for me ALL my documents were in tact. Professional property management is a JOKE They need to really consider changing they company name to "UNPROFESSIONAL Property Management".

Just off who they have representing their establishment shows alot about the company itself rude and bias. And being that after leaving a message to speak with a Supervisor someone over her I was unable to. Instead Carla called back "twice" to retaliate and informed me that there is no one else to speak to other than her. And that she's gonna send my application back by mail NEVER experienced nothing like this before.

Every company has a chain of command if you're not self employed. This place clearly rents to who they want no professionalism at all. Good luck to whomever decides to move forward with them.

Great staff. These folks are on top of any problems we have with our HOA they also manage my commercial property. They handle my evictions with professionalism and they even have restoration vendors that completely handle all of the items needed to rerent my units We have used this firm for years and have had nothing but good things to say. Keep up the good work!

Richard is a absolute class act. Not only has he sucessfully managed my properties for several years, He has assisted me with several real estate related matters far beyond his role. Richard and the ladies in the front office are by far the best option in the inland empire and beyond. Thank you all for all you do.

We rented a house from this company for several years, anytime there was a problem they handled it on a timely and sufficient manor. We only left because we bought a house. The deposit was returned on a timely manor, hassle free. If I had to I would rent from them again

Critical: Professionalism My family and I have had multiple incidents with this property agency. They refused to fix MULTIPLE problems we had in the rental home. Their lack of professionalism is beyond repair and have absolutely no regard for their tenants. Go take your money and business where they actually appreciate it.

Very outstandingly pleased with the exceptionalservices i have received. As an owner of 24 properties in various cities, the staff at professiona lhave far exceeded the expected results. The rates are reasonable. The staff is very knowledgeable and well trained. Dont be fooled by negative reviews left by rejected individuals. Many of my units have had to suffer eviction and the crew at PPM ALWAYS DELIVERS The maintenance staff at PPM is beyond and above the expectationsand pricing is always fair or below market. Thanks again for years of quality service and as we enter a new year let's continue our grand relationship. PPM will always be part of my life. Mr Gote.

My experience with PPM has been outstanding! Excellent customer service. The staff is helpful and friendly. I am happy in my home that I have lived in now a little over a year and no problems. Anytime things need to be fixed it is done in a timely manner and I'm a happy tenant.

This company is the worst experience i have to rent with. They overcharged me when i moved and kept my deposits after i did everything they asks for. I wouldn't recommend to start a life in with them just a waste of time to begin with. And especially the stupidest neighbors that they takes words which i think the owner lives next door to complains everything we do. You won't have any privacy and he comes to your house to check like its ok to. Very bad to deal with and the stupid company.

Its sad to say but the reviews are true do not expect your deposit! they took 1,234 for carpet.they will find any excuse why to rob you. they stated they needed to replace carpet due to pet urine through out the house. not true the pet that was in the 2 bedroom house we rented from them was a certified trained service dog that also had a caretaker there at all times. disappointed in a place you would expect to be more professional less scandalous money lying company.

They kept $1000.00 of my security deposit and said they had to repaint the home. The problem is that I was only there a year and it was new paint when I moved in. When I moved out the home was in better condition than when I moved in. I had the home and the carpet professionally cleaned and I even used their approved cleaners, they even charged me for cleaning after it was cleaned.

They would not agree to a walk through and instead told me to follow their move out instructions and I would receive my deposit back but not so, they kept half of it. The fence in the back yard was falling apart and they had ordered a repair service to come out and fix it but I had already repaired it for free saving them over $300.00. I did not even receive a thank you. Be aware if you rent from them they will keep a large portion of your deposit no matter how nice you leave it.

My mother was a tenant for many many years and had up and down sized homes depending on her needs at the time. Every property she resided in, was in well kept condition. If a problem occurred it was reported in a timely manner and the response was incredibly immediate when a pipe had broken. The office staff was always very friendly and always took the call and usually after a brief moment on hold, we always noticed they had a constantly ringing switchboard, and they took any request and it was quickly resolved.

Their services are all inclusive and they certainly do go the extra mile which is rare in todays world. Sadly, mother had passed recently and we no longer need the rentals. However, my wife and i are considering having this firm handle our apartment complex and our personal residence here in San Antonio heights as well as our cabin on Mt Baldy. I will continue and have many times recommended and hold professional property management in the highest regards. Again, thank you for your years of service to our family we look forward to our arrangement With our family holdings.