With an experienced team and a cross-discipline approach to problem-solving, Sutton is the region's most respected and successful management firm. Sutton has the ability to tap the resources and expertise from our disciplines to produce solid results-whether we're helping clients buy, sell, or lease properties.
Sutton has a long and successful history of developing a wide range innovative projects, from medical facilities to adaptive reuse residential developments. Sutton offers dedicated court-appointed temporary receivership services, with capabilities as both a Receiver and as a Managing Agent for attorneys acting as Receiver.
Sutton has a long and successful history of developing a wide range innovative projects, from medical facilities to adaptive reuse residential developments. Sutton offers dedicated court-appointed temporary receivership services, with capabilities as both a Receiver and as a Managing Agent for attorneys acting as Receiver.
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Founded in 1933, Sutton Real Estate, is one of the most well-respected and experienced full-service commercial real estate companies in the region. The Sutton team is dedicated to delivering high-quality service to a diverse client base in every discipline: property management, brokerage, project development, and temporary receivership services.
A full-service commercial real estate company in every sense of the word, at Sutton we leverage the expertise of our individual service disciplines to deliver focused, seamless solutions that simply work. And we think the result of this team approach speaks for itself. With an experienced team and a cross-discipline approach to problem solving, Sutton is one of the region's most respected and successful property management firms.
One of the region's most respected property management firms, Sutton's approach is based on providing our clients with a comprehensive menu of services to best meet their financial goals. Our experienced team of commercial and residential property management professionals works closely with clients to create a management plan tailored specifically to their individual properties.
At Sutton, we have the resources and capabilities to handle both market rate and affordable apartments and condominium communities. We service a broad range of clients, including financial institutions, private investors and tenants in common (1031 exchanges.) Our focused commitment to resident satisfaction is reflected in our strong occupancy rates and low tenant turnover.
Reviews (11)
Ce & Apos Nedra G.
Apr 25, 2022
I've lived here for a year and have no complaints the building is clean and the tenants are quiet. The apartments are beautiful and spacious and the view is amazing! I haven't had a bug problem, actually haven't even seen a bug yet. I had a problem with my plumbing and someone came immediately as well as a loose shelf that was installed before I moved in.
Everyone there is very friendly; Christina, the property manager is reasonable and respectful, as well as the leasing agent- Emily. They always make sure to establish a connection with the residents. The tenants are nice and I have never heard anything but good things from them. It's a shame that people only come here to complain and the rating will steer people away. But this is the best apartment i've ever lived in!
Everyone there is very friendly; Christina, the property manager is reasonable and respectful, as well as the leasing agent- Emily. They always make sure to establish a connection with the residents. The tenants are nice and I have never heard anything but good things from them. It's a shame that people only come here to complain and the rating will steer people away. But this is the best apartment i've ever lived in!
Sam S.
Jan 23, 2022
Bed bugs and beetles. As soon as moved in, I found the kitchen was overrun with pantry beetles. These beetles were in every corner of the kitchen, living in piles of old food under all the appliances. I alerted the landlord to exactly what the problem was and even the identity of the bugs. I waited for Orkin to come, I waited for Orkin to order stuff to treat, and I am still waiting.
It took a lot of convincing to get them to do anything about the beetles. It didn't take long for the beetles to infest my things. I was revolted to find them in my coffee machine. Having lived there less than 2 weeks, I then found constallations of bite marks on my body and bed bug shells behind my bed. They brought Orkin back and couldn't find live bugs. Sutten would rather let the infestation grow than treat it.
I have since left the apartment, with all my stuff still there. It will cost a lot of money to get the bugs out of all my possessions. Their response to my emails really sums up their attitude: "When agreeing to a sublet, you are agreeing to take the apartment as is"
It took a lot of convincing to get them to do anything about the beetles. It didn't take long for the beetles to infest my things. I was revolted to find them in my coffee machine. Having lived there less than 2 weeks, I then found constallations of bite marks on my body and bed bug shells behind my bed. They brought Orkin back and couldn't find live bugs. Sutten would rather let the infestation grow than treat it.
I have since left the apartment, with all my stuff still there. It will cost a lot of money to get the bugs out of all my possessions. Their response to my emails really sums up their attitude: "When agreeing to a sublet, you are agreeing to take the apartment as is"
Eric L.
Dec 20, 2019
Seems like there should be an update. Still not a great place to live. Water cuts out randomly and there isn't a super on site to fix problems urgently if needed. Either Syracuse water and power have trouble reinforcing their water main as the reason is always "water main broke" or they are just making an excuse. I would bet on the latter as their sister building would have water.
Parking lot isn't well maintained and no one can park straight. No cameras in the lot so if someone scrapes your car, good luck trying to find out who. They do a pest control inspection routinely and multiple times a year which I'm not sure if it is a good or bad thing. Numerous pigeon droppings on your balcony (which they say is your responsibility to clean). In retrospect, would find somewhere else to live.
Parking lot isn't well maintained and no one can park straight. No cameras in the lot so if someone scrapes your car, good luck trying to find out who. They do a pest control inspection routinely and multiple times a year which I'm not sure if it is a good or bad thing. Numerous pigeon droppings on your balcony (which they say is your responsibility to clean). In retrospect, would find somewhere else to live.
Jason Vanderpolk
Nov 04, 2018
Amy J.
Jul 04, 2018
I am one of many resident physicians who unfortunately lived in Jefferson Tower. For those of you who will be moving to this area, here are a few issues with this apartment complex: - Pigeon droppings on the balcony - this problem is NOT being appropriately addressed. Air conditioner has young pigeons living underneath on the outside. The WHOLE balcony has pigeon feces (sometimes despite placement of spikes), and THIS is the air that is seeped in through your air conditioner into the living room. - Daily construction drilling is very loud, disturbing, and has been going on for over 6 years, without any obvious progress.
This drilling is supposedly for new balconies being renovated? - Management is VERY slow to respond to your work requests. Or may not respond. - Parking lot is NOT secure and cars have been broken into. - When you have something mailed it is placed into one small room that is open to all at times when security is not there. Things can easily get stolen or lost.
Management is aware of all of the problems listed above and many more, though there is nothing they will do about it. We continue to live here due to its close proximity to the hospital. If you need to live here, it is bearable, however I do want you to be aware that there are a lot of new apartment complexes that were not available a few years ago around the hospital. These new places hold higher standards for appropriate prices.
This drilling is supposedly for new balconies being renovated? - Management is VERY slow to respond to your work requests. Or may not respond. - Parking lot is NOT secure and cars have been broken into. - When you have something mailed it is placed into one small room that is open to all at times when security is not there. Things can easily get stolen or lost.
Management is aware of all of the problems listed above and many more, though there is nothing they will do about it. We continue to live here due to its close proximity to the hospital. If you need to live here, it is bearable, however I do want you to be aware that there are a lot of new apartment complexes that were not available a few years ago around the hospital. These new places hold higher standards for appropriate prices.
Michael B.
Apr 16, 2018
Kyle Somerville
Jan 17, 2018
Landi B.
May 14, 2017
Terrible, don't do my mistake, don't live there or you will be measurable and depressed. Management are rude and unprofessional, I 81 next door and construction all summer. No privacy they get in apartments without notice or very short notice. Windows never cleaned probably for the last 5 years, yet they ask you to clean the windows from inside when vacating.
I asked to clean the pigeon shit in the balcony and they said NO. They have a big problem with pigeons. It is not downtown really but rather on the edge of downtown which makes it even more unsafe. Syracuse has many better places, do yourself a big favor by not living in Jefferson tower.
I asked to clean the pigeon shit in the balcony and they said NO. They have a big problem with pigeons. It is not downtown really but rather on the edge of downtown which makes it even more unsafe. Syracuse has many better places, do yourself a big favor by not living in Jefferson tower.
Dorene Mari
Apr 09, 2017
This company is extremely racist and judgemental. I have a credit score of near 600 (not the greatest, but can guarantee by the looks of the people living there, my score is good.) I have no evictions and a good rental record. I follow the criteria for housing. Somehow they lied on the denial letter stating my landlord references were bad. Not the case at all. Predominately white only. No wonder why no one wants to tour in Syracuse or even build businesses there. It is a rotting cesspool.
Artichokes
Feb 08, 2017
Michael Leidy
Dec 11, 2009
Sutton kept my security deposit illegally. I vacated the apartment in good condition and had paid my rent every month. I spoke a man named Kevin about this several times and have been given the run-around each time. My hope is that others will read this and steer clear because this company will take your money and not give it back even when you have kept your half of the bargain.
