Valley Properties Southern Oregon

Good agency they work with you and maintain the property very nice looking quad-dro plex.

We we very impressed with Kathy's work ethic and knowledge. As our broker she wrote up a very detailed owner carry contract. She was fast, professional and available to answer all our questions all hours of the day. She was the bright spot in the whole deal. We will absolutely hire her again and recommend her to our friends and family

I hardly ever write reviews but when someone goes above and beyond the call of duty I want to recognize that. This was THE BEST rental experience I've ever had. Jeff is tremendously helpful, he responded lightening fast to my emails, diligently answered my many questions and got us into a house within a week of contacting him! WOW! Talk about a customer centered service experience. So much more than a property management company. These people are fantastic to work with, I highly recommend them!

Valley Properties is a great company that treats their clients and renters really well.

Just got my first apartment through them. Kathy and Jeff made the process super quick and simple. I loved sitting down and talking to Kathy. They are very friendly and make sure that you are happy above all else.

I have had a very poor experience dealing with Valley Properties. They have proven to me to be unethical in their dealings with me. Then they go through all kinds of gyrations into why they broke their promises. Never answers the phones and will not return calls.

I think Valley Properties is great, always professional and prompt they never left me hanging as I was their tenant off and on for close to 14 years. The only reason I don't rent from them right now is because they simply didn't have anything available when I was looking again. - Jana R.

You can tell by the "Response from the owner" on these reviews just how unprofessional this company is. Like for real? It makes them sound very immature. Response from the owner: "Please excuse the dust while we suffer through the attempts at defamation and harassment by a disgruntled former tenant. Perhaps when America solves the mental illness and GUNS debate we can work on alleged cyber bullies hiding behind their keyboards. Peace. Valley Properties Southern Oregon, LLC." - 02/27/2018

UPDATE: After court mediation, the owners of the property dropped all charges and dismissed the court case they brought against me for non-payment of rent. I also agreed to drop my counterclaim against them. I can't speak for the property owners and how they will move forward with Valley Properties but I observed that they didn't realize how much negligence was going on -- how they were being told one thing and I was being told another.

Original Review: I do not recommend renting, buying or working with this company! Short summary: Kathy at Valley Properties Southern Oregon, LLC is an incredibly lazy landlord and time after time was negligent in fixing or providing habitable conditions for me and my roommates. There are other reviews online that suggest that this is an ongoing issue that other previous tenants have had too.

Full Explanation: From January 2014 to December 2017 (four years), I exercised good habits and reasonable care in my tenancy at 349 Oregon Terrace Medford, OR 97504, a rental property that is managed by Valley Properties Southern Oregon LLC, it's registered agent, Kathleen Herod, and the rental property's owners, Robert & Linda Johnson. On March 13, 2017, I gave notice to Kathy, our landlord, that the rental property's water heater was no longer working and that it was failing to produce hot water.

Though they had the water heater inspected two times, they were negligent to fix or replace the water heater until finally on December 4, 2017, over nine months later, a new unit was purchased and installed. The landlords ignored the recommendations by the inspectors to have the water heater replaced, not just because it wasn't performing to standards, but also because the water heater was leaning, a dangerous issue that if not fixed is known to cause potential harm to tenants and others.

The landlords continued their negligence by not following their responsibilities to follow Oregon's Landlord/Tenant laws that require landlords to provide habitable conditions, even after multiple notices were given to them. As a result of their negligence, I suffered damages because I continued to pay them the agreed upon rental rate as written in the month to month contract even though the value of the rental unit was drastically diminished.

Hot water serves emotional and physical needs, such as, hot showers, ability to wash clothes and dishes, and many other typical and reasonable activities. Oregon Landlord/Tenant laws require hot water to be substantially provided to all Oregon tenants. Eight months into this situation, on October 11, 2017, I tried to reduce further damages done to me by the landlords by giving them notice that Oregon law requires them to provide hot water and that if not fixed or replaced in a reasonable time that I could began withholding rent (all within the legal right afforded to tenants).

The landlords then retaliated against me by serving a "60 Day No-Reason Notice to Vacate" after I made these complaints in good faith. This is very much illegal to do; a landlord cannot act in retaliation to any good faith complaint. Because the landlord acted in retaliation, the law allows me to remedies provided in ORS 90.375 which states that tenants "may terminate the rental agreement and recover an amount up to two months' periodic rent or twice the actual damages sustained by the tenant, whichever is greater.

If the rental agreement is terminated the landlord shall return all security deposits and prepaid rent recoverable under ORS 90.300. The tenant need not terminate the rental agreement, obtain injunctive relief or recover possession to recover damages under this section." I moved out December 27, 2017, in following with the "No-Reason Notice to Vacate." Throughout this situation, this company has not taken any ownership of any wrongdoing on their end even after multiple attempts to work this out amicably.

My advice to anyone that is thinking of renting from this company, PROTECT YOURSELF AND STAY AWAY! I have emails from Kathy that prove all of the statements made in this review.

Wonderful, nearly three year relationship with with Valley Properties as renters. We had a short window of time to move into our rental and they were very accommodating with our needs. I appreciated their twice yearly inspections as sometimes things get overlooked when you see them every day. They truly seemed to care about maintaining the property for the property owners as well as cared about the renters needs.

I've rented from 3 different property management companies here in the valley and this one, by far is the best! The only reason we are not with them any longer is because we purchased a home.