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Vanguard Management Group Our exprienced Licensed Managers are not overloaded. Let us tailor the amount of time and services needed to keep your community looking its best. If you have volunteers to handle inspections, work orders, bidding, and such, let us handle the accounting, mailings, and administration. Over the years, the Vanguard Management Group has helped our associations prosper and their homes appreciate by utilizing the industry's best practices with respect to the maintenance of buildings, grounds, and recreation facilities.
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Vanguard Management Group has a simple mission statement which, after 30 years, still remains the same:. To recognize and meet the ever-changing needs of our clients by effectively and efficiently providing management systems of communication, information, and services in a professional manner. When the economy turned down, we helped our communities run lean.
With over 30 years of experience, we have time tested systems and processes that others are guessing at. Utilizing the industry's most up-to-date, real time, online property/ accounting technology and software. The go-to for the management of catastrophic (sinkhole, fire, collapse, termite) experience and personnel.
With your permission, we will prepare the termination letter if the company has not yet been notified of their termination. At the same time, we will also provide them with a written record request that they are able to transfer immediately online: vendor contact and identification, insurance, receivables, an owner's list, and much more.
We are always looking to partner with managers willing to give their clients 110%. Let us show you how to add value to your clients' bottom lines, while increasing your earnings and decreasing your stress. Whether your association works with a management company or not, give us a few minutes to show you how we bring you peace of mind, eliminate stress, improve the services provided to your community, and increase your bottom line.
Reviews (10)
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Andre
Jun 24, 2022
Very disrespectful not polite always seeking to make someone pay up and do their house when they don't own it
Noura Sinkiewicz
May 15, 2022
I am posting this review in hopes that someone will actually contact me. I have called corporate. I have called my property manager directly on an issue posted 6 months ago. I never receive an answer unless I call or email and the responses have stopped since July. At the next board meeting I will propose removing this "management" group. I need someone to respond or call me immediately. How do I respond the "owner" that left a comment on the google review?
Candace Cooley
May 30, 2021
I have work order invoices that I have shared with Vanguard for work performed by Red Cap in Dec 2020 that I was told I would be reimbursed for. Bert Winfield will not answer calls or emails. I have tried unsuccessfully to fax Vanguard for 2 days only to receive an error message, I am using the fax number listed on the website. When I called the office I have left several messages for Bert Winfield, messages left for the accounting department, and messages were left for the operator (customer service) only to be ignored.

I don't know which direction to go in other than legal which I will be pursuing. If they would answer calls and address customer concerns as quickly as they raise the HOA fees.
Glynda Laing
May 28, 2021
Shocking lack of service. We pay a LOT of money monthly and in 4 weeks they have not been able to fix patio gates falling out of the wall. They issued 2 useless work orders that were not even for my condo. Then they called to say they were sorry and would be there the next day. Weeks later. NOTHING. Possibly I should pull the gates out of the wall and lay them in the road. What a disgrace.
Debbie Mccormick
Apr 21, 2021
I was a property owner in Raintree Oaks in Temple Terrace. Vanguard Management company was the HOA that took care of billing and sending out notices. We moved in June of 2020 and we no longer own property in that community, I've repeatedly called the office and sent mail back as well as left voice messages, unable to get through to live person. Not impressed at all with the way they are managing.
MaryEllen Wright
Apr 13, 2021
So much depends upon the individual property manager that is assigned to the HOA, and we have the BEST! Although we have had Vanguard as our management company for many years, Kimberly has been our manager for just over a year, and her support has been incredible. She is proactive with all of our goals, makes thoughtful recommendations, advises us on homeowner issues, and is always readily available to the HOA board. Kimberly goes above and beyond, and we are really fortunate have her as our manager.
Kathryn Johnson
Feb 13, 2021
Would give a zero if possible. A new employee issued my rented condo serious code violations because he claimed my front door had dirt on it and mold. It had no mold ( the doors are all painted dark green) and just slight pollen and dust specks as a result of the wind and very recent lawn maintainance. When I called and explained to him the reasons, he issued me a higher violation code. My door was cleaner than any of my neighbors. This is what these Vanguard employees waste their time with!
Debra Smith
Jul 21, 2020
Thankfully I no longer have to conduct business with this company. The property manager Chris is rude and condescending. I was on the board when this company was hired. The decision to hire them was made based on the amount they charged compared to other management companies. All I can say is you get what you pay for. I sold my home. There was no way I was going to deal with those people any longer than I had to.
Lizzie Danniels
Dec 05, 2019
I am the President of my homeowners association. We are a Community with over 400 homes, Recreation facilities, and gated. I have served on the board over four years and worked with Vanguard before I was president. An owner complained to me the other day about Vanguard and also commented that Vanguard had a bad overall rating online. That surprised me because my board and community have had the same manager for the last 4 years.

We are very pleased with our manager, the inspection reports, violation reports, manager's reports at meetings, and financial statements which we get by the tenth of the month. The owner who complained to me had received a late notice and fine. The notice and fine were justifiable. I Googled Vanguard read many of their reviews. Yes they do have a two and a half star rating, but if you peruse those reviews, the negative comments and ratings almost always seem to come from disgruntled residents. Vanguard has a tough role to fill.

With 400 homes, they're are always sending out late notices and violation notices. When it comes to repairs and maintenance, the timing is decided upon by the board. The maintenance of our community is based upon a budget. Issues that can wait and are of financial consequence, are often put on the back burner until they can be built into our budget.

This has nothing to do with the Vanguard, yet I noticed a comment or two about items not being repaired properly or time. This and other recurring annoyances have been covered in news letters time and again, but there are still complaints. In closing, I am giving Vanguard a 5-star review, because they do their job well. They are contracted to follow the boards directives, apply principles of law, educate the board, collect assessments from the owners, and protect our property values with enforcement policies.

The consequence is some angry owners and for the rest of us who pay on time and mow regularly, such enforcement ensures our peace of mind. If you can say anything kind, please do. I believe they deserve to hear from the satisfied silent overwhelming majority.
Raven Thomas
Nov 09, 2019
I am currently out of the country, but I needed to contact Vanguard management because I was having issues with my quarterly assessment. I signed up on the website before I left never thought I would have a need for it but to my surprise I emailed it got a response within 24 hours and 3 days later I got a contact from the accounting department stating that they would put my account on hold and not penalize me. So I will have time to get back in the country and get that worked out. Thank you Vanguard.