Warner Quinlan, Inc.

We have recently changed our property management to TrustHome, and am more than pleased that they have found us a credible tenant paying around 20% more for our rental in Kissimmee. We have Michelle to thank for doing such excellent work! Our former tenant who was approved by our former property manager never paid their rent on time. we would sweat and worry every month, moreover, this property management company charged us a full month's rent for finding us these tenants. Needless to say, TrustHome does give us peace of mind with their professional service.

Had a wonderful experience working with Jocelyn Espinosa to get our application submitted and processed. She was very responsive and attentive, as well as friendly and personable. Very quick and easy to work with! Thank you for helping to make this any easy process!

I have learned more from Graham Hardy at TrustHome Properties than most books I've studied. He is always a source when looking for solutions within property management! Glad to have met him and hope to keep in touch.

Thank to Jocelyn Espisona for all the amazing job. she is very helpful. All the processes with the application was completed thanks to her.

We rented a house for our family with TrustHome Properties, and we had the best experience of all! We were assisted by Ms. Jocelyn Espinosa, who was always available, helpful and also offered good suggestions. Everything went fast and simple, and our lease agreement was approved in 2 days - no difficulties at all! Let me add that we have experience with other Property Management companies, but other company provided us with this great, hassle-free experience. After that we were assisted by Ms. Michelle Gutierrez during the move-in period, which was also fantastic. This confirmed the great services provided by TrustHome!

Jocelyn Espinosa and Michelle Gutierrez Two great professionals who helped from start to finish the whole process for renting the property, super recommend

It was a pleasure meeting Graham and his team. The advice and knowledge Graham provided comes from his many years of experience. Very responsive to inquires and such a pleasure to meet!

Renay provided us with a good first-time experience with renting property. She was very responsive and resolved several issues although we couldn't get any hot water and the heat was set way too low. Will try again next year. Hopefully with hot water and some decent heat and maybe even a few warm blankets :)) Thanks Renay for your professionalism!

This company is efficient swift and fast. Before I even put in the application, or requested a tour. The fellow maintenance men helped out with showing the property. I received a notification on zillow for this property and went to just drive by to view it they were so nice and they let me view everything to make sure this was the right property for me, and that sparked my interest even more! Jocelyn Espinosa was such dearest to work with very reassuring!

Jocelyn Espinosa was very helpful. They are quite accommodating and are willing to help in time of need. They worked with me as much as they could and I appreciate that.

TrustHome properties has been very active in communicating with me about the possibilities of potential renters and got me a suitable renter quickly. They answer emails and phone calls swiftly. I am a happy customer.

I was working with Michelle and Laura at Trusthome Property management. Michelle is really nice but not very responsive especially with the kind of documents they're asking for (social security, paystubs, banks statements etc.) You would expect a quicker response OR a secure dashboard to upload those secure personal documents. Laura on the other hands is just rude.

She accused me of lying, and being aggressive for calling to follow up with where my application stood. Even though every time I called I was very polite and just inquired on a timeline for delivery so I could plan accordingly. They had all documents to approve my application however we were in a waiting pattern. Laura today took it upon herself to deny my application with stating the information is inaccurate and my application is incomplete.

Meanwhile the information they received came direct from the source Experian, Citibank, and my employer on their dashboard. The TrustHome Propety application dashboard does not let you submit an incomplete application nor submit false information My credit at the time of this pull was a 713 income over 200k. The apt lease was for 2395 and the requirements are 3x rent with not prior eviction collections etc which I satisfied.

I really hope TrustHome Property takes action. Laura had no right to accuse me on the phone of being a liar, or for her to tell me that I need to "back off". Florida Statutes §760.20-760.37 I have OCD which is on the spectrum of autism, which I try to explain when she was berating me about my volume of calls. I was not allowed to disclose this to Laura.

UPDATE 01/2022: Trust home properties will be quick to get you into a property, but once in a lease ALL communication stops. Have had maintenance requests in since 03/2021 and have only been contacted by 2 contractors, with no updates. Ended up repairing one of the issues myself. When having questions regarding the lease, nobody will follow up with you.

Have contacted them on multiple occasions to give them a 60 day notice of non renewal, with absolutely no response. Terrible way to run a business. How about some communication with your tenants? cannot even start to tell you how awesome Trust Home Properties is! After getting fed up with an apartment complex and their unorganized application process my boyfriend and I decided to go with a rental via a management group and I am so glad we did! Ashley and Michelle went above and beyond! Ashley was so communicative and made sure that we had everything in order.

The application process was super quick and easy and Ashley was quick to answer all of my questions. We cannot wait to move into our trust home property and Hopefully be with THP for a while. Thank you again Ashley, you are a god send!

I've had the pleasure of working with Renay on several properties and have had nothing but phenomenal service. So often the buck is passed down the line with management companies. Not with Renay. She takes on a property and sees through every project to completion. Couldn't recommend her more!

This has been a stress free process and the professionalism from Stacey Gray has exceeded my expectations. I wish all management companies invested a personal as well as professional interest in the total satisfaction of their clients. Thank you Stacey

I recently hired TrustHome Property Management to manage my properties. So far the process has been effortless and excellent! All the staff, Mark Pagdin, Laura Smith and Liz Sievert, have been super wonderful! They are easy to work with, kind and helpful, responsive and professional. A special thank you to Liz for her patience in explaining how TrustHome Property Management works and for answering all of my questions over the telephone. She was my first contact with the company. Looking forward to working with this great team of people! Carole Hines

Our experience with Trust Home Properties has been excellent. Danielle and Stacey have been wonderful. We recieved a very welcoming letter from them and we look forward to working with them. We have the upmost confidence in them. They are professional, courteous and most of all responsive to our emails, calls etc. Long may this working relationship continue. Best Regards, Mary

TrustHome properties is a fantastic property management firm. They have found a way to hone the process and oversight of one's property with expertise and professionalism. Mark is personable and genuinely cares for his clients and their properties. Additionally, my property manager Laura S is exceptional in her delivery of client experience. She has gone over and above to remove barriers I was facing, being in Canada. I can't recommend TrustHome properties enough if you are looking for a professional, honest, and innovative property management firm/manager.

Michelle Gutierrez, Lease Coordinator, was very interested/excited to assist us with our application and lease. She was always quick to respond to all of our questions (no matter how trivial). She definitely guided us through the process. She is very kind, thoughtful and professional. Michelle made this stressful process much easier. I definitely rate our experience with Michelle 5 out of 5! Tamsyn Ryan is our Property Manager Assistant and she too is wonderful!

She has provided all the paperwork, details and instructions for moving into our new home. She is helping make this move easier. Tamsyn is very thoughtful, kind and efficient. My initial contact with TrustHome Properties was with Regina Salgado, Property Manager. Right after talking with Regina, I knew TrustHome Properties was who we wanted to do business with. I give everyone that we have been in contact with 5 out of 5 stars. I have rented several houses in my 68 years and honestly this has been the best experience!

Regina was the bomb dot com. She was responsive, professional and assertive where needed. She handled my property management at the tail end of a lease (she kept me sane through this covid renting experience) and selling for me without skipping a beat. She was fair and honest with her support on all aspects. Highly recommend her services and support for your real estate needs. You won't be disappointed. Thanks Regina for all the support.

Very experienced representatives with all of today’s tools to get the job done in a professional manor.

Lori from Warner Quinlan helped my whole family with our homes! First she helped my eldest daughter rent a beautiful house in Mills 50. Then she helped me find a cute little bungalow in Winter Park (which was no easy task-the mortgage process took 4 months) and now she is helping my youngest daughter with a rental. If you are looking for a professional, knowledgeable and friendly agent, look no further. Lori is the cream of the crop!!!

Thanks to Graham Hardy,we now own a beautiful rental home in Florida. We were ever so lucky to have him help us locate the unit , buy it and has now been managing it for over 4 years . We live overseas and Graham went out of his way to help us exposing everything and making us feel so confident that he knows his business. If there were 10 stars I would give 10. I'm looking toward to dealing with Graham again.

Warner Quinlan, and especially Connie Bolak, are awesome. All concerns were addressed, and their attention and commitment to details is exactly what we hope for and rarely get. We give a big thanks to the company and Connie, and we highly recommend them!

Warner Quinlan has been managing my Orlando property for many years and have done a very professional job. It has been a very pleasant experience and I would highly recommend them to anyone who needs property management.

Warner Quinlan got my condo rented within a week. The renter is excellent and is continuing for the third year in a row. Thanks, Warner Quinlan!

My husband and I have been dealing with warner quinlin for the past 6 years. Kathy pasha has been our property manager and has provided responsive quality service. We would not hesitate to recommend this company.

We have used them for several years. I have been very pleased with their service. Kathy Pasha, out agent has on the spot to help the renters as well as us to handle repairs and other difficulties. Great job!!