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Westport Properties is a full-service property management company celebrating 30 years of service. We provide management services to homeowner's associations and cooperatives. We strive to create a unique relationship between our clients, our managers, and homeowners - a partnership that serves the special interests and concerns of all. At Westport Properties we approach management utilizing a common sense management style. We believe open communication, follow up and follow through is the bench mark for a successful partnership.
Reviews (17)
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Himler Audisho
Jun 14, 2022
OWNERS: DO NOT LET THESE "PEOPLE" into your properties. They are terrible to deal with, super rude, and they act like they own the property not you. STAY AWAY.
Veltorianvampiress Lueth
May 22, 2022
Sent me a letter claiming I owe them $465.00 as of January 2022. I have not rented or anything since 2008 so you are not getting any money from me you are scamming people and sending out fake letters.
Bj Shelly
Aug 17, 2021
I have worked with many property management companies and I have to say that Wesport is top notch. There property managers are on top of their game! Thank you for everything! You guys rock! It's been a great experience! Keep up the good work. I highly recommend them.
Kris Googins
Feb 21, 2021
In the time that Carmen has been the contact person for my townhome development I have been extremely pleased with her services. She has responded to all phone calls and emails very promptly, often/usually within the same day. She considers thoughts, emails, requests very thoughtfully and respectfully. I would give 10 stars if I could! Thank you Carmen and Westport Properties!
Jodi H.
Nov 19, 2020
I don't know who the people work with from Westport Properties to deserve 5 star reviews, but they have consistently been garbage in my building. Unbelievably non-responsive. There have been thefts by other residents in a secure building and they have done nothing. They don't adjust the timers for public areas, so you have no light in stairwells after daylight saving.

To call Jenna a property manager is a complete joke. Absolutely unprofessional, unresponsive and maybe complicit in criminal activity since she is unwilling to even notify the board of criminal activities by others in a secure building. If I could leave 0 stars, I would.
Margaret Mary
Aug 17, 2020
Great management company. They are very responsive and work hard to maintain our property. They have excellent communication and care about the quality of work and service that they provide. I would highly recommend them. Carmen is awesome to work with: She is hard working and cares.
Sheila K.
Jun 25, 2020
Worst company ever. Unprofessional, unethical. Conflict of interest comes to play when they bid on jobs for properties they manage. Watch them like a hawk if you hire them because they will send a maintenance man to "walk the building" 2 hours every week and he does nothing but visit.his idea of fixing things is "I can caulk that". Bandaids are his answer to everything.

We fired them years ago and are still finding damages he did with his hammer, which he used to adjust things rather than fix them properly. Updated June 2020 Still discovering issues as they arise from the unethical business practices of Westport. Hopefully we will be rid of their memory very soon. In all my life, I have never experienced this type of behavior from a business.hopefully, what they do to people comes back to bite them someday soon.

I think it's called Karma. Also, looks like their propertie managers leave after about 12 to 14 months.gee, I wonder why. ( I know why) Not interested in discussing anything with the business owner, as she knows very little about professionalism in property management.
Daniel Verdeja
Jan 08, 2020
I have worked with Westport for 3 years now. This company is built on a foundation of great ethics and even better people that really care about the client. Cindy, Carmen, and Jessica all take a pragmatic approach and deliver a quality product.
M. P.
Feb 09, 2019
I would very strongly urge anyone considering this management company to look at alternative options. They do not know the meaning of "preventative maintenance" and will let things reach the point of failure before bringing in a qualified individual to do repair or replacement. They went behind the backs of our HOA board and got our President to sign a very high dollar contract (six figures) without a vote of the board. then subcontracted the work out to a company that flooded our building and damaged ten of our condo units
Chelsea Fredrickson
Jan 09, 2019
I've rented from Westport Properties a few times and each time, I've never been disappointed. Their staff, including office and maintenance have always been timely in response, if needed. Management has been friendly, positive, reliable and responsive. I've had an emergent situation regarding a maintenance issue, and it was taken care of extremely quickly.

Each time I've moved into one of their properties, the housing has been immaculate and went smoothly. I can't say that for my past experiences elsewhere. Westport was very accommodating to my move in date, which helped ease any worry. I highly recommend this company as they are very experienced and reliable.
Frank
Jan 04, 2019
Our condo association has been using Westport as our property management company for 5 years. We evaluated three other companies at the time we selected Westport, and Westport's management fees were very competitive. We have consistently had excellent service and support from their management, staff, and vendors. They have all been professional, personable, and very easy to work with. Finally, Westport's access to real estate attorneys was invaluable to us in getting our ancient condominium documents revised and updated. I would definitely recommend them!
Chris Gallahue
Dec 21, 2018
I've been in the Property Management business for over 30 year and have used a few different management companies for my property. I can tell you they are by far the best I've ever dealt with. They make you feel like you are their only property, taking care of your needs in a very timely manner. They are also very knowledgeable; always the place I go to for answers. If you are looking for a management company, Westport is where you need to look.
Holly S.
Jan 05, 2018
Westport Properties is possibly the worst management company in the Twin Cities. We hired them 2.5 years ago - they interviewed well and we were swayed by their "female leadership" emphasis. 6 managers later (first one, very new - came in spike heels to a maintenance walkabout on our property & left in tears as her heels planted into the earth; next one was very good - after 3 mos, he left the business; next manager wrote a legal opinion for our association without consulting an atty after assuring us she had done so (naturally, it was later found to be not accurate & caused significant problems with homeowners) and she was fired by Westport; 4th mgr couldn't get anything done that board tasked her - she was also fired by Westport; 5th mgr worked for us for 1 month & then took extended medical leave; 6th mgr was one of the owners - she refused to answer board or homeowners questions and lied to the board and homeowners about what Westport had been asked to do (proven by email trails provided by board). Westport staff is rude and unhelpful in the extreme. Horrible experience!
Gail S.
Jan 04, 2018
You would be better of self managing and knowing nothing than hiring this unethical company. They are lazy and unprofessional. They don't want to do any work. They cost our BOD reputation because they did not follow through on their responsibilities. They don't even know how to interpret bylaws and we've had attorney expenses fixing their mistakes since we parted ways.

They can't keep staff (managers) and don't seem to have criteria for new ones--4 managers in less than 3 years and they were all terrible including the owner. Steer clear!
Amy R.
Apr 28, 2017
So glad we do not have to deal with this company any longer. One of the downfalls of living within a communal group. This company was chosen to manage our association when our board voted to go with an outside group. Westport was the chosen company. This was the beginning of the end for us and we knew we wanted to move. Our contact person runs hot and cold, mostly cold. Rude, curt and unprofessional.

I believe this attitude is unwarranted and unnecessary when dealing with people. I know our complaint is not the only one. There are several on the web and within the community. It's just unfortunate to have to even deal with. I hope for the sake of the other residents they choose to explore other management companies. I do not like having to argue back and forth with people or to have other people argue back and forth over unfounded claims and hearsay.

I also do not appreciate having our realtors be hung up on. I felt as though I had to save and document every last conversation because I felt them untrustworthy to deal with. There was one person at their office who was delightful and really helped us before we moved. I can't recommend their services. Only rejoicing that our relationship has ended.
Anonymous
Dec 15, 2010
Takes 6+ months to get any project accomplished. Very poor upkeep of building. No response from property manager.
Anonymous
Dec 07, 2010
I am a homeowner at Liberty Glen in St. Cloud, MN and Westport properties is managing our association...It is December 1st and we have had a couple snow falls already and nobody has been to plow...The company fired the previous company that was doing a good job and has not hired a new company to plow...They never answer calls/return the calls.