Business Details
24 Years
experience
Emergency
services
Your Trusted Property Management Partner in Texas & Colorado
At Worth Ross Management (WRMC), we have dedicated ourselves to cultivating thriving communities through exceptional property management since 2002. Our approach centers on stewardship, blending sophisticated solutions with personalized service to meet the unique needs of homeowners associations, mixed-use developments, and multi-family communities. With over two decades of experience, we prioritize relationships, fostering unmatched retention in the HOA management industry by placing people first. Our team of certified professionals delivers tailored financial management, strategic development guidance, and proactive risk mitigation, ensuring every partnership reflects our core values of integrity, resourcefulness, and community commitment.As a women-owned business led by Andrea Willett, we combine boutique-level personalization with industry-leading expertise, serving communities across Texas and Colorado while maintaining the prestigious Accredited Association Management Company (AAMC) designation from the Community Association Institute. Our commitment extends beyond property management to include comprehensive board education programs, advanced technology integration, and community-focused initiatives that enrich residents' lives.
Services
Association Management
Mixed-Use Management
Multi-Family Management
Developer Services
Accounting & Financial
Training & Education
Emergency Preparedness
Project Management
Financial Recovery
Strategic Solutions
Details
- Year established: 2002
Highlights and features
- We have over 20 years of experience in homeowners association management.
- Our team includes certified public accountants and industry-certified professionals.
- We maintain the prestigious AAMC accreditation from the Community Association Institute.
- We offer tailored board education programs and strategic development guidance.
- Our emergency response team provides after-hours support for critical issues.
Associations and certifications
- Community Association Institute (CAI) - Accredited Association Management Company (AAMC)
What people say
Top-notch service
Improved operational efficiencies
Timely financial reports
Seamless transition process
Expert problem-solving
Services
Association Management
WRMC provides comprehensive homeowners association management tailored to condominiums, high-rises, and master-planned communities. Our expert team delivers customized solutions for governance, financial oversight, and community operations. With deep industry knowledge and a commitment to stewardship, we help associations maintain property values while enhancing residents' quality of life through proactive management strategies.
Mixed-Use Management
Our mixed-use management services address complex environments combining residential, commercial, and recreational spaces. We implement integrated solutions for properties featuring apartments, offices, retail spaces, and shared facilities. By coordinating diverse operational needs, we ensure seamless management that maintains property standards while optimizing functionality across all usage types through innovative, forward-thinking approaches.
Developer Services
WRMC partners with developers from concept through project completion, providing strategic planning and implementation support. Our services include transition management, financial structuring, and operational setup for new developments. With a collaborative approach and industry expertise, we help developers achieve their vision while establishing strong foundations for long-term community success through comprehensive planning and execution.
Accounting & Financial
Our accounting services combine CPA-led expertise with transparent financial practices for community associations. We handle budgeting, reporting, and transaction management with precision and accountability. Through meticulous record-keeping and strategic financial planning, we empower communities with the confidence and clarity needed for sound fiscal decision-making while maintaining complete transparency in all financial operations.
Training & Education
WRMC's training programs empower community boards through specialized education sessions and industry best practices. We provide comprehensive guidance on governance, financial management, and operational best practices. By fostering board expertise and decision-making capabilities, we help communities achieve better outcomes through informed leadership and strategic planning tailored to their specific needs and challenges.
People
Andrea Willett
Founder & CEO
As founder and CEO of WRMC, Andrea Willett leads with a vision for sophisticated community stewardship. Under her direction, the company has grown into a premier property management firm while maintaining its women-owned status and commitment to personalized service.
Questions
What types of properties does WRMC manage?
WRMC specializes in homeowners associations, mixed-use developments, multi-family communities, and high-rise properties across Texas and Colorado.
How can I make a payment to my community association?
Payments can be made online through our portal, via auto-pay, or by mailing checks to our processing center in Las Vegas.
What emergency services does WRMC provide?
We offer 24/7 emergency response for critical maintenance issues through our after-hours answering service.
How does WRMC support community boards?
We provide board training programs, financial education, and strategic guidance to help boards make informed decisions.
What sets WRMC apart from other management companies?
Our AAMC accreditation, financial expertise, and commitment to personalized stewardship create lasting value for communities.
Where does WRMC operate?
We serve communities throughout Texas with offices in Dallas, Austin, and Houston, plus Denver in Colorado.
Reviews (6)
Mary Gillett
Jun 14, 2022
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I appreciate the very professional service Michelle provided in clearing my account. She was efficient and prompt in all interactions. Thank you very much for making her available to us here at 21 regarding our accounting issues.
David H.
May 21, 2022
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5/24/22 update: it has been almost 6 months and the company still has not sent back overpaid HOA payments from a condo sale. The company has stopped responding to my emails and returning calls so unfortunately I will just have to keep posting on a public forum so people understand the type of company they are dealing with. 12/8 update: I see that someone responded to the poor google review, but still no call back or email from the actual management company to address the issue.
Will continue to update on a daily basis until resolved. 12/6: This might not be news given the previous negative reviews that are all consistent w/ my experience with this company. In addition to being terribly unresponsive, this company is arguably one of the worst when it comes to doing the right thing. I sold a unit back in Oct and for some reason my bank did not stop the payments despite my attempt to do so.and WR has just been cashing my checks and refused to respond to me which is unfortunately why I have felt the need to take this to a public forum. If there was an option lower than a 1 star, that would be a more appropriate selection rather than a undeserved 1 star.
Will continue to update on a daily basis until resolved. 12/6: This might not be news given the previous negative reviews that are all consistent w/ my experience with this company. In addition to being terribly unresponsive, this company is arguably one of the worst when it comes to doing the right thing. I sold a unit back in Oct and for some reason my bank did not stop the payments despite my attempt to do so.and WR has just been cashing my checks and refused to respond to me which is unfortunately why I have felt the need to take this to a public forum. If there was an option lower than a 1 star, that would be a more appropriate selection rather than a undeserved 1 star.
Victor
May 11, 2022
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It's a shame I have to rate them one star because they don't even deserve that. They are absolutely worthless. They are currently managing our building and seem to forget that they work us and not the other way around. They came in and the HOA fees went up. Coincidence, can't say for sure. They removed the staff we had in place; the ones, we as residents, have developed relationships with, and brought in their own people.
The quality of life here has gone downhill. They try to enforce rules that go completely against the HOA. They really should know the rules to our building before they try to enforce them. You will absolutely regret bringing them onboard. EDIT: All you do is send out the standard response apology form letter. You people are worthless. SEE BELOW.
The quality of life here has gone downhill. They try to enforce rules that go completely against the HOA. They really should know the rules to our building before they try to enforce them. You will absolutely regret bringing them onboard. EDIT: All you do is send out the standard response apology form letter. You people are worthless. SEE BELOW.
Peter Dunn
May 07, 2022
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If I was on the planet mars and the only property management company I could hire was worth Ross and it was free, I still wouldn't hire them. Not capable of taking responsibility for their mistakes nor responding to emails. With how many negative reviews they have it shocks me they're still in business.
Ver Ivgon
May 06, 2022
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This is by far the worst management they can have!, they NEVER respond to emails, they DON'T return calls. I only gave one star because I didn't have a choice, but I wouldn't give not even half! I talked with this guy called MARK, he miraculously answered the call and as soon as I started to tell him why I was calling he was super rude and stopped me on my tracks to tell me literally to cut to the point because he was "driving" and that could cause him an accident. Really? I'm the one talking trying to explain my issue, not him doing cart wheels while driving. He was very very rude. Why do they got the kind of people, makes you want to puke!
Anthony P.
May 06, 2022
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Called every other week since January when I moved in that I hadn't received any balance due on my HOA account, kept getting told I would get a call back/the issue would be resolved etc. Now in May, I email my property manager asking why it's not resolved and if he could help and the issue is resolved within a week and then they bill me $1900. The whole reason I called since I moved in was to avoid a big bill like this. Furthermore, the assistant I spoke to said she had only one call log from me and she couldn't do anything but read back account details.
Just seems like bad communication on their end and they haven't offered any help or explanation as to why this went on for 5 months before I had to contact them to get it resolved? They do a good job keeping the complex looking nice.
Just seems like bad communication on their end and they haven't offered any help or explanation as to why this went on for 5 months before I had to contact them to get it resolved? They do a good job keeping the complex looking nice.
