Property Management Systems

Business Details

42 Years

experience

Expert Property Management Services in Northeast Florida

Since 1984, Property Management Systems has been a leader in community association management, serving homeowners associations, condominium associations, and developers across Northeast Florida. Our dedicated team of licensed professionals brings decades of combined experience, ensuring compliance, operational efficiency, and enhanced property value for every community we serve. We pioneered the adoption of advanced management software and continue to set industry standards through innovative solutions and personalized service.

Our mission focuses on empowering associations to achieve their goals, while our vision emphasizes sustained growth and recognition in the field. With specialized expertise in accounting, covenant enforcement, insurance administration, and architectural review, we provide comprehensive support tailored to each community's unique needs. Our commitment to integrity, continuous improvement, and client satisfaction has solidified our reputation as a trusted partner in property management.

Services

HOA Management Condominium Association Management Architectural Review Vendor Management Financial Services Covenant Enforcement Insurance Administration

Details

Year established: 1984

Highlights and features

We have 40+ years of experience in community association management since 1984.
Our team includes eight licensed community association managers with 130 combined years of expertise.
We specialize in Northeast Florida property management solutions for HOAs and condos.
We utilize advanced TOPS software for accounting and maintain professional liability coverage.
Our services include architectural review, covenant enforcement, and financial reporting with proven results.

Website

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Services

HOA Management

We provide comprehensive homeowners association management, handling financial reporting, covenant enforcement, and board support. Our team ensures compliance with governing documents and Florida statutes while streamlining operations through advanced software. With 40+ years of experience, we empower HOAs to maintain property values and resolve community challenges efficiently.

Condominium Management

Our condominium management services include architectural review, insurance administration, and financial oversight. We specialize in balancing developer needs with resident expectations, ensuring timely compliance and transparent communication. With expertise in high-density living environments, we help associations preserve asset value and enhance resident satisfaction through proactive management strategies.

Architectural Review

We enforce community design standards through detailed architectural review processes. Our team guides homeowners through compliance requirements, evaluates improvement applications, and maintains aesthetic consistency. By managing submissions and coordinating with review boards, we ensure projects align with association guidelines while protecting property values and community integrity.

Financial Reporting

Our financial services include budget preparation, monthly statements, and audit coordination. We maintain precise records, process payments, and generate compliance documentation for tax filings. With dedicated bookkeeping staff and TOPS software integration, we provide transparent financial oversight that supports informed decision-making for association leadership.

Vendor Recruitment

We source qualified vendors and manage contractual relationships to meet association needs. Our team solicits competitive bids, negotiates terms, and ensures service quality through performance monitoring. By maintaining vetted contractor databases, we help associations secure reliable services while maintaining budgetary control and compliance with procurement standards.

People

Scott Steffen

President / Owner

Scott Steffen has led Property Management Systems since 2019 after over 30 years of operational involvement. Holding a BA in Business Administration, LCAM and CMCA licenses, and real estate credentials, he combines hands-on management experience with strategic leadership to maintain PMSI's industry prominence.

Questions

What services does PMSI offer for community associations?

We provide comprehensive management for HOAs, condos, and CDDs including financial reporting, covenant enforcement, architectural review, vendor management, and insurance administration.

How long has PMSI been in business?

Since 1984, we've served Northeast Florida communities with proven expertise in association management and compliance.

Can owners pay assessments online?

Yes, we offer electronic payment options through our banking system for convenient credit card or e-check transactions.

How does PMSI handle architectural review requests?

We process submissions according to association guidelines, ensuring compliance with design standards and governing documents.

What areas do you serve?

We specialize in Northeast Florida including Clay, Duval, Nassau, and St. Johns counties plus Southeast Georgia.

Reviews (7)

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Ana Sanders

May 16, 2022 Report

I've lived in my unit for 14 years and only once have I put in a request for a service call and ZERO response from PMSI The service requests is for a roof leak at that! You would think that there would be some sense of emergency, but no not at all. This is a horrible company and the sole reason why I would never again want to have an Hoa. They will threaten to take your home if you're even one payment late, but provide horrible service when you need a service that you are paying for.

B. H.

Feb 13, 2022 Report

PMSI is a property management company for developments/condo properties in FL and GA. Unfortunately, as a condo owner, one inherits the existing management company, so if we had a choice, this one would NOT be it. They are dysfunctional-- lacking in basic, timely communication skills, efficiency and professionalism! On more than one occasion, we have had HOA payments returned to our checking account with no explanation and no notification with a resulting late charge! Requests for basic documents, during a refinancing process, were ignored after numerous reminders and requests.

Turn over in office staffing has produced inconsistent performance across the platform. Recommendation: if buying property with an HOA and a Property Management overseer, it would be worth researching both before investing!

Samantha Lindsey

Jan 31, 2022 Report

Critical: Professionalism, Quality, Responsiveness, Value Terrible customer service for home owners! Management is RUDE and unprofessional! Waste of money. They don't take care of current issues in the neighborhood and pocket money.

Ranger Usa

Jun 27, 2021 Report

I have owned two condominiums in the area that PMSI has managed for the HOA. I am constantly amazed at the incompetence and wonder how they stay in business. I would like to get my HOA to move to another property management company as they do not return phone calls, emails, and generally thwart my efforts to get business accomplished.

Clint Guillebeau

Mar 26, 2021 Report

Andrew and staff were very helpful, these reviews do not represent what Property Management Systems stands for. If you want good reviews go to Disney world. The only negative reviews you'll see on here is those who are non compliant and can't stand being told what to do! Get real you live in an HOA. Thanks PMSI, keep up the good work.

Chris Carver

Mar 22, 2021 Report

Love this place and these people! Lisa and her staff are always so helpful and friendly! Doug is a straight shooter and always brightens my day! Keep up the good work!

Amy Cox

Mar 14, 2021 Report

PMSI is a household name in the Nassau County for a reason. They might not give you want to hear but they are going to give you what you NEED to hear. I'm 67 years old and was educated on ARB requirements in minutes. This all you can ask for out of your management company. Don't be flattered by logos and slogans Scott, Lisa, and Sherri mean business and that's ultimately what it takes to run a successful HOA in the sunny state of Florida.