Business Details
40 Years
experience
Emergency
services
Your Trusted Property Management Partner in Thousand Oaks
Secure One Properties has been delivering exceptional property management services since 1986, establishing itself as a trusted leader in Thousand Oaks and neighboring communities. Our team brings over 100 years of combined experience in residential property management, specializing in single-family homes, condos, and townhomes. We pioneered industry-leading guarantee programs that protect owners from financial risks like non-payment, evictions, and legal fees. Our commitment to excellence is reflected in our Master Property Manager designation, held by only the top 1% of professionals nationwide.We maintain rigorous tenant screening processes and invest heavily in staff education to ensure compliance with evolving landlord-tenant laws. Our family-owned business combines personalized service with the capacity to handle urgent needs through our eight-employee team. With a proven track record of over 30 years without owner financial losses, we provide peace-of-mind through our Platinum, Gold, and Bronze management plans tailored to individual client needs.
Services
Property Management
Guaranteed Lease Programs
Tenant Screening
Maintenance Services
Rental Market Analysis
Details
- Year established: 1986
Highlights and features
- 30+ years guaranteeing owner rent with no evictions or lost payments
- Over 100 years combined team experience in residential property management
- Only local firm with Master Property Manager designation (top 1%)
- 24/7 emergency repair services handled by licensed employees
- Consistently top-rated on Yelp, Google, and BBB
Associations and certifications
- National Association of Residential Property Managers (NARPM) - Master Property Manager (MPM)
What people say
30+ years guarantee success
Professional tenant screening
Responsive property management
Top-rated on BBB
No owner financial losses
Services
Property Management
Our comprehensive property management services cover every aspect from tenant acquisition to maintenance coordination. We handle lease agreements, rent collection, property inspections, and vendor management while ensuring compliance with local housing regulations. Our team provides monthly financial statements and tax-ready documentation for property owners.
Guaranteed Lease Programs
We offer three distinct lease guarantee programs that protect owners from financial risks. The Platinum plan covers 100% of vacancy costs and advertising fees, Gold provides partial coverage at lower rates, while Bronze offers standard management without guarantees. All plans include legal fee coverage and damage protection.
Tenant Screening
Our rigorous screening process includes credit checks, criminal background investigations, employment verification, and rental history analysis. Multiple property managers review each application to ensure qualified tenants who will maintain properties and pay rent promptly. We conduct in-person lease signings and resident orientations.
Maintenance Services
We coordinate all property maintenance needs including emergency repairs handled 24/7 by licensed staff. Our services cover routine upkeep, move-in/move-out preparations, and renovation projects. We maintain relationships with trusted vendors to ensure cost-effective, quality workmanship for property owners.
Rental Market Analysis
Our free rental analysis evaluates current market conditions to determine optimal pricing for properties. We consider comparable listings, property condition, and neighborhood trends to maximize owners' returns while ensuring competitive positioning in the local rental market.
People
David Kidd
President and Broker
Founded Secure One Properties in 1986 and holds the prestigious Master Property Manager designation. With an MBA from Pepperdine and 30+ years in real estate, he oversees daily operations and has managed the company's original account continuously since inception.
Jennine Kidd
Vice President
Joined the company in 1988 and manages property renovations and maintenance coordination. With 30 years of property management experience, she specializes in preparing properties for rental and oversees the company's office operations.
Britt Kidd
Marketing Manager
Handles property marketing and client acquisition as the third-generation family member in the business. A licensed Realtor with a Broadcast Journalism degree from Pepperdine, she manages new rental listings and marketing strategies.
Pat Polcyn
Bookkeeper
Manages all financial aspects of property management with 40+ years of bookkeeping experience. She processes payments, prepares statements, and ensures accurate accounting for both owners and vendors.
Maryam Fathollahee
Property Manager
Manages a diverse property portfolio and oversees rental applications with 15+ years of experience at Secure One. She brings extensive customer service expertise and has worked in real estate since 1985.
Questions
What makes Secure One's guarantee programs unique?
Our programs protect owners from financial risks like non-payment, evictions, and legal fees. We've maintained a 30+ year track record without owners losing money due to tenant issues.
How does the tenant screening process work?
We conduct credit checks, criminal background investigations, employment verification, and rental history analysis. Multiple managers review each application before approval.
What areas do you serve?
We serve Thousand Oaks, Simi Valley, Agoura Hills, Woodland Hills, Camarillo, Moorpark, Westlake Village, and surrounding Southern California communities.
What maintenance services do you provide?
We handle 24/7 emergency repairs, routine maintenance, property renovations, and move-in/move-out preparations through our network of trusted vendors.
Can I cancel the management agreement?
Yes, you have a 90-day right to cancel without penalty if not satisfied with our services.
How are management fees structured?
Fees range from 7-35% of collected rent depending on the selected program (Platinum, Gold, or Bronze) and property type.
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Reviews (6)
Laura L.
Nov 19, 2021
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SecureOne has managed rental properties for our family for more than ten years, and also represented us in a recent sale. They are outstanding real estate and management professionals. They found us great tenants, handled every aspect of the day-to-day management, helped us through a remodel, and were there with advice and guidance as needed. Extremely professional, knowledgeable, and kind. I wouldn't hesitate to recommend them!
Gordon Leak
Aug 31, 2021
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I have worked with David, Jennine and the team at Secure One for a couple of years now and would highly recommend them to anyone. I now live in the San Francisco Bay Area, and I needed help renting out my house in Westlake VIllage. They did a good job preparing the house to rent, helped us find a landscaper to maintain the yard etc. They found us a good tenant and managed the rental process well.
After the renters moved out, we decided to sell and Jennine helped us get contractors to install new windows and upgrade the house to get the best price. They got us multiple bids and worked with the contractors to make sure the work was done well. David managed to get us multiple buyers, and we sold the property for well above the listing price. They did a great job of managing the sales process, and we were able to close quickly. Thank you Secure One
After the renters moved out, we decided to sell and Jennine helped us get contractors to install new windows and upgrade the house to get the best price. They got us multiple bids and worked with the contractors to make sure the work was done well. David managed to get us multiple buyers, and we sold the property for well above the listing price. They did a great job of managing the sales process, and we were able to close quickly. Thank you Secure One
Mike Jones
Aug 28, 2021
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Secure One has managed my rental properties going on twenty years and I have always found David, Jennine, Britt and their team to be highly professional, knowledgeable and reliable. I've had excellent long term tenants which I credit to Secure One's careful screening process. Jennine and Britt are very responsive not only to my requests but also my tenant's needs. They have greatly reduced the burdens and headaches associated with owning rental property including making sure repairs and maintenance are completed by competent companies in a timely manner.
I recently decided to sell one of my properties and David, acting as my agent broker, made the whole process easy and seamless, while also providing me with excellent marketing and pricing guidance. Jennine made sure the property was in top notch condition and beautifully staged for prospective buyers. If you are an owner of rental property, please be sure to check out their website offerings and meet with them before selecting a management company.
I recently decided to sell one of my properties and David, acting as my agent broker, made the whole process easy and seamless, while also providing me with excellent marketing and pricing guidance. Jennine made sure the property was in top notch condition and beautifully staged for prospective buyers. If you are an owner of rental property, please be sure to check out their website offerings and meet with them before selecting a management company.
Thaminda Ramanayake
Jul 21, 2021
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My wife and I hired SecureOne to manage our beautiful Simi Valley property, after interviewing about 7 management companies. From the very start, Britt, Jennine, David were very professional, attentive, responsive and high class. Not only they managed the property but also helped us sell the property when it was the right time. The sale process was so seamless compared to some of the horrible experiences we have had in the past.
We didn't even remember that the home was for sale until I get a call from David with a negotiation strategy for offers on the table. In a heartbeat we would hire SecureOne again. High standards and high class!
We didn't even remember that the home was for sale until I get a call from David with a negotiation strategy for offers on the table. In a heartbeat we would hire SecureOne again. High standards and high class!
Sarah Peterson
Jul 14, 2021
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The owners and employees of this company are knowledgeable, professional, skilled, and hard-working. They successfully managed my rental property for more than 15 years, and then acted as my listing agent when it came time for me to sell the rental property. Their expertise and the professional support system that they have established allows them to cost effectively and quickly handle any real estate issue that can arise. I highly recommend them for real estate management and for real estate sales.
Patricia R.
Apr 07, 2021
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My husband and I leased a home on Westlake Island through Secure One Properties for a year, while we sold our house in SFV. This turned out to be the COVID quarantine year. Our experience with Britt Kidd, our property manager, was absolutely stellar, from beginning to end, when we moved out-of-state. She is the pinnacle of professional, efficient, responsive, personable, organized and considerate.
She addressed every issue (of which there were few, because the property was very well maintained) immediately and to our complete satisfaction. Unfortunately, I must add that we were displeased with the amount that was withheld from our security deposit after we moved out. A small amount was refunded to us after we complained.
She addressed every issue (of which there were few, because the property was very well maintained) immediately and to our complete satisfaction. Unfortunately, I must add that we were displeased with the amount that was withheld from our security deposit after we moved out. A small amount was refunded to us after we complained.
