Business Details
Emergency
services
Trusted Property Management for Homeowners Associations
We are a dedicated homeowners association management company committed to enhancing community living through proactive solutions. Our approach prioritizes clear communication, preventive maintenance strategies, and expert guidance for board members. With decades of combined experience, including our president's career beginning in 1990, we build trust through transparent operations and tailored support.Our team maintains affiliations with industry leaders like the Community Association Institute while upholding rigorous professional standards. Through certified expertise, comprehensive insurance coverage, and a focus on long-term relationships, we help communities thrive while protecting residents' most valuable investments.
Services
Community Management
Property Maintenance
Board Support
Financial Planning
Emergency Services
Highlights and features
- We provide 24/7 emergency management support for critical situations
- Our team responds to homeowner concerns with live personnel during business hours
- We implement uniform enforcement of governing documents and California laws
- Our board advisory services include short and long-term financial planning
- We maintain comprehensive insurance coverage including $1M professional liability
Associations and certifications
- Community Association Institute
- California Association of Community Managers
- CCAM
Services
Community Management
We provide comprehensive homeowners association management services including policy enforcement, resident communication, and community improvement planning. Our team ensures compliance with governing documents while maintaining open dialogue between board members and residents. With decades of experience in California's unique regulatory environment, we help communities maintain property values through proactive governance strategies.
Preventive Maintenance
Our preventive maintenance approach identifies potential issues before they become costly problems. By implementing scheduled inspections and maintenance protocols, we help communities reduce emergency repair expenses. This strategy improves property appearance while extending the lifespan of common area assets through systematic care and documentation.
Board Advisory
We offer expert guidance to association boards for financial and operational decision-making. Our services include budget planning, vendor management, and policy development. With certified professionals on staff, we provide data-driven recommendations that balance community needs with fiscal responsibility while maintaining compliance with state regulations.
Emergency Response
Our emergency response system provides after-hours support for urgent community issues. A dedicated manager remains on-call to coordinate rapid solutions for critical situations. This service ensures continuous protection of community assets and resident safety through immediate response protocols and after-hours communication channels.
Financial Planning
We develop comprehensive financial strategies for short and long-term community needs. Our planning process includes reserve studies, expense forecasting, and budget preparation. By analyzing historical spending patterns and future requirements, we help associations maintain financial stability while ensuring adequate resources for property maintenance and improvements.
People
Lisa Sandie
President
With over 30 years in homeowners association management, Lisa Sandie leads Silverado with a focus on trust-building and operational excellence. She has guided the company since 1996, emphasizing preventive maintenance and transparent communication.
Dana Belli
Community Manager
Certified Community Association Manager Dana Belli brings specialized expertise in community operations and policy implementation. She ensures compliance with industry standards while maintaining high service quality for association members.
Patricia Ginger
Community Manager
Patricia Ginger manages day-to-day community operations with emphasis on resident communication and service coordination. Her approach focuses on resolving homeowner concerns through direct engagement and efficient problem-solving.
Questions
What services do you provide for homeowners associations?
We offer full-service management including policy enforcement, preventive maintenance, financial planning, and 24/7 emergency response for San Diego County communities.
How do you handle after-hours emergencies?
Our on-call manager system provides immediate response for urgent community issues outside regular business hours through dedicated emergency contact channels.
What makes your preventive maintenance approach effective?
We implement scheduled inspections and maintenance protocols that identify potential issues early, reducing emergency repairs while maintaining property appearance and value.
How do you support association boards?
We provide data-driven recommendations for financial planning, vendor management, and policy development while maintaining compliance with California regulations and governing documents.
What industry certifications do your team hold?
Our team includes Certified Community Association Managers (CCAM) with affiliations to the Community Association Institute and California Association of Community Managers.
Reviews (3)
Andrew Chishchevoy
May 26, 2020
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Unfortunately can't say anything good about the level of service this company provides. Have an issue with my property that HOA has to cover and after 4 weeks they got back to me asking if the issue was taken care of without checking with their service providers that didn't do anything. Very unprofessional and they try to push things from their plate without providing any help. Unprofessional staff that doesn't answer questions you ask, just promises to get back and tries to avoid answering. Their business model doesn't have any service component.
Jennifer Newton
Feb 23, 2020
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Silverado Commnity Management and Lisa Sandie have managed our association for a number of years. Lisa is always well prepared for our monthly meetings and is responsive when called on to investigate or follow up on requested items. Ours was a small HOA community and Silverado did a great job for us!
Andrew Poincot
Jan 07, 2019
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First off, I do not like HOA's or their management companies.but I love Silverado. They're professional, caring and courteous. One of the best management shops around. 5-Stars!
