Business Details
46 Years
experience
Trusted Property Management Services in Frederick, MD
Property Management People (PMP) has been dedicated to excellence in property management since 1980. Our commitment to personalized service, continuous improvement, and industry expertise ensures clients receive tailored solutions for community associations and rental properties. With over four decades of experience, we combine hands-on knowledge, cutting-edge technology, and proactive problem-solving to meet the unique needs of each client.Our team prioritizes transparency, ethical standards, and ongoing professional development, maintaining certifications like CRMC and affiliations with NARPM and CAI. Headquartered in Frederick, Maryland, we serve communities across Maryland, Virginia, and West Virginia, offering on-site management and financial services backed by a BBB A+ rating and a legacy of trust.
Services
Community Association Management
Rental Property Management
Financial Oversight
Tenant Screening
Maintenance Coordination
Online Payment Systems
Lease Administration
Board Training
Property Inspections
HOA Advisory Services
Details
- Year established: 1980
Highlights and features
- We offer 40+ years of property management expertise with a focus on continuous improvement.
- Our team holds industry-leading certifications including CRMC, CMCA, and PCAM.
- We maintain a BBB A+ rating for ethical business practices and customer satisfaction.
- Our proactive approach combines technology and personalized service for optimal results.
- We serve 150+ community associations and 40,000+ units across three states.
Associations and certifications
- Better Business Bureau
- National Association of Residential Property Managers (NARPM)
What people say
Knowledgeable and professional
Trusted advisor
Excellent service
Prompt issue resolution
Ethical standards
Services
Community Association Management
We provide comprehensive management for homeowners associations, including financial oversight, maintenance coordination, and board advisory services. Our team ensures compliance with regulations while maintaining property values through proactive issue resolution. With expertise in large-scale developments, we deliver tailored solutions to meet the unique needs of each community.
Rental Property Management
Our rental management services include tenant screening, lease administration, and property maintenance. We protect property value through rigorous credit checks, timely inspections, and efficient rent collection processes. Technology-driven reporting ensures property owners maintain full visibility into their investments while minimizing operational burdens.
Financial Oversight
We offer detailed financial management including budget preparation, assessment collection, and transparent reporting. Our systems support multiple payment methods while maintaining strict compliance with industry standards. Monthly and annual statements provide clear insights into property financial health with no hidden fees for standard transactions.
Tenant Screening
Our screening process evaluates credit history, employment verification, and rental background to identify qualified tenants. Documented inspections and lease agreements ensure legal compliance while protecting property owners' interests. This rigorous approach minimizes risks and maintains long-term tenancy stability.
Board Training
We provide educational sessions for new community boards to establish effective governance practices. Training covers financial management, regulatory compliance, and communication strategies. This foundation supports successful collaboration between property managers and community leadership teams.
People
Rose Thomas
President
Rose Thomas founded PMP in 1980 and has guided its growth into a regional leader while maintaining personalized service standards. Her expertise in rental property management is enhanced by NARPM membership and 40+ years of industry experience.
Edward D. Thomas
CEO
Ed Thomas brings over 20 years of hands-on association management experience. He holds prestigious PCAM, AMS, and CMCA certifications from CAI, establishing PMP as a trusted authority in community association governance.
Jesse James
Senior Portfolio Manager
With 15 years in HOA management, Jesse James provides strategic leadership for Gaithersburg operations. His CMCA, AMS, and LCAM credentials demonstrate commitment to professional excellence in community management practices.
Kyle Thomas
Senior Portfolio Manager
Kyle Thomas joined PMP in 2013, progressing from assistant to leadership roles. His PCAM, CMCA, and AMS designations reflect dedication to mentoring staff and maintaining high management standards across Frederick operations.
Steve Shugarts
Senior Portfolio Manager
Steve Shugarts leads portfolio management initiatives with a focus on client relationships and operational efficiency. His extensive experience supports PMP's mission to deliver consistent, high-quality property management solutions.
Questions
What geographic areas does PMP serve?
PMP provides property management services in Maryland, Virginia, and West Virginia, with offices in Frederick, Gaithersburg, Leesburg, and Kearneysville.
What certifications does PMP hold?
PMP maintains CRMC certification through NARPM and employs staff with CMCA, PCAM, and AMS designations from CAI, demonstrating industry expertise.
How can property owners make payments?
Owners can pay assessments via check, credit card, or ACH transfer through our secure payment portal with no additional processing fees for standard transactions.
What types of properties does PMP manage?
We manage community associations ranging from 25-unit HOAs to large-scale developments with 4,600+ units, plus individual residential rental properties.
How does PMP handle tenant screening?
Our process includes credit checks, employment verification, and rental history review to ensure qualified tenants while protecting property owners' investments.
Is PMP affiliated with professional organizations?
We actively participate in NARPM and CAI, maintaining current industry knowledge and best practices through ongoing professional development opportunities.
Reviews (4)
Andrea Rose
Jun 28, 2022
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HOA management has been a bad experience. They're supposed to be helpful and they're not. Many neighbors complain to no avail.
Kerstin Thompson
May 09, 2022
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Last year the manager sent a blast email sharing all Homeowner's email addresses with everyone i suppose by mistake. Yesterday I found out the pool would be delayed in opening, which makes no sense all the money we pay. So I sent an email to all Homeowners. The property manager put me on notice of action, who know what that means, anyway, they said they told me to delete the emails. I don't remember since it has been such a long time ago, but they did. This place is a joke, my review for these people is zero.
Frank Lin
Apr 22, 2022
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These people told me I couldn't have a security camera but it wasn't in the bylaws or whatever it is called. They constantly sent me letters after my neighbor would call about anything he felt like saying. Nothing ever stuck. They definitely aren't fair in their practices as I had written back to them on all occasions to address anything they wrote me about. Don't use them if you happen to read this review. Why should you pay someone that's unfair to the ones that pay their salaries?
Patrick Goldsmith
Feb 05, 2022
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I love how HOA prices go up. they say its for maintaining the pool but we couldn't even use the baby pool in our community last summer because it needed repairs. for the entire summer.
