Business Details
47 Years
experience
Trusted Property Management Services in Chicago, IL
Founded in 1979, American Property Management of Illinois has been a trusted leader in community management for over four decades. As part of the Associa network since 2020, we combine local expertise with national resources to deliver exceptional service. Our team holds industry-leading certifications, including CMCA, AMS, and PCAM designations, ensuring the highest standards of professionalism. Guided by core values of service, innovation, and integrity, we specialize in HOA and condominium management, professional maintenance, and financial solutions tailored to community needs.We invest in advanced technology to enhance efficiency while prioritizing data security. Our commitment extends beyond management to fostering community engagement through lifestyle programs and philanthropy. With a focus on continuous improvement, we partner with associations to achieve long-term success. Our family-oriented culture empowers employees to deliver five-star customer service, supported by ongoing professional development. Recognized for excellence, we serve the Chicago area and suburbs with dedicated, personalized solutions.
Services
Community Management
Professional Maintenance
Rental Management
Financial Solutions
Developer Services
Technology Solutions
Lifestyle Services
Details
- Year established: 1979
Highlights and features
- We offer 40+ years of local community management expertise
- Our team holds industry-leading CMCA, AMS, and PCAM certifications
- We implement advanced technology for secure, efficient operations
- Five-star customer service with proactive support and training
- Community-focused approach with local philanthropy and engagement programs
Associations and certifications
- CMCA
- AMS
- PCAM
What people say
Quick response
Always helpful
Supportive team
Positive impact
Community-focused
Services
Community Management
We provide comprehensive HOA and condominium management solutions with certified professionals overseeing daily operations, budgeting, and community governance. Our services ensure compliance with legal standards while maintaining property values through proactive maintenance and resident engagement programs.
Professional Maintenance
Our maintenance services protect community safety and property values through regular inspections, landscaping, and infrastructure upkeep. Certified technicians handle preventive maintenance schedules and emergency repairs to ensure all community assets remain in optimal condition year-round.
Rental Management
RHOME rental management services streamline property management for landlords in Chicagoland. We handle tenant screening, lease agreements, rent collection, and maintenance coordination to maximize investment returns while minimizing owner responsibilities.
Financial Solutions
We implement strict financial controls for community associations, including budget preparation, reserve studies, and transparent reporting. Our services ensure proper fund allocation for maintenance projects and future improvements while maintaining compliance with accounting standards.
Technology Solutions
Our technology platform provides secure online portals for residents to pay bills, submit service requests, and access community documents. Advanced data protection measures ensure confidentiality while improving communication efficiency between management and residents.
People
Katie Aberle
Branch President
With extensive experience in property management, Katie leads our Chicago operations with a focus on client satisfaction and community development. She oversees strategic growth while maintaining our commitment to exceptional service standards.
Scott Walczak
Vice President of Operations
Scott manages daily operations across multiple regions, ensuring consistent service quality and implementation of best practices. His leadership focuses on operational efficiency and staff development to maintain industry-leading service levels.
Carolyn Putzer
Vice President of Operations
Carolyn oversees operational teams with emphasis on financial accountability and regulatory compliance. She brings decades of experience in community association management and specializes in complex financial solutions for large-scale developments.
Nancy Hastings
Senior Vice President
A certified professional with CMCA, AMS, and PCAM designations, Nancy provides strategic guidance for high-profile developments. She focuses on executive leadership and long-term community planning initiatives across our service areas.
Stephanie Skelley
Regional Vice President
Stephanie leads regional teams with expertise in community engagement and operational excellence. Her approach emphasizes resident satisfaction through innovative programming and data-driven management strategies.
Questions
What services do you offer for HOA communities?
We provide full-service HOA management including financial planning, maintenance coordination, and compliance oversight with certified professionals.
Do you serve areas outside Chicago?
Yes, we serve the entire Chicagoland area including suburbs and surrounding cities in Illinois.
What certifications do your team members hold?
Our team includes CMCA, AMS, and PCAM-certified professionals with extensive property management expertise.
How do you handle emergency maintenance requests?
While we don't offer 24/7 emergency services, we prioritize urgent maintenance issues during regular business hours with rapid response protocols.
Can residents access account information online?
Yes, our Online Homeowner Portal allows residents to pay bills, submit service requests, and access community documents securely.
What technology platforms do you use?
We utilize proprietary management software with data encryption and security measures to protect community information and streamline operations.
Reviews (4)
Jay H.
Feb 18, 2022
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They use bargain basement contractors, when you have multiple complaints from homeowners about the roofing contractor, any logical person would switch to another contractor. You get what you pay for! Cheaper is not always better, don't we pay enough to get some competent tradesmen in here?
Penny Coy
Dec 02, 2021
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Our unit failed the smoke detector Test - again! Entire complex of 6 units failed last year as well - the property manangement has done nothing to repair which is unlawful. Children are living in the complex. i have reported to the Better Business Bureau. Harbor Court Glendale Heights, IL Units 1137- 1143
Sweta G.
Sep 02, 2021
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As a resident of a community run by this company, it has such a disappointment to have these guys run our community. The manager is more concerned with running the HOA as it has always been running with old rules and no improvising. They are more concerned with listening to the older folks living here such as maintaining trees in the community rather than fixing gutters on the house, leaks caused in basement with flooding of land, and driveways roadways cracking. Responses are not taken care of within 24 hours.
We have a different management company for another property and they are way better in terms of getting things done for the residents rather than taking vendors side or only following the board of directors. Voting of new members into Board of directors is rigged - they want the same old original "white" owners only.
We have a different management company for another property and they are way better in terms of getting things done for the residents rather than taking vendors side or only following the board of directors. Voting of new members into Board of directors is rigged - they want the same old original "white" owners only.
Emmie
May 01, 2021
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AWFUL. Walk away now. Every single review is spot on. Katherine one of the main people for the company is a complete travesty to this company. She is a petty women who will stop at nothing than to charge and rack up warning and fines for things that are not in the wrong per their own rule manual. They will harass anyone they feel is not complying with them fast enough. Pathetic company to even be called an "American" company, furthest thing from it. Look forward to watching Karma take full hold of this company eventually.
