Business Details
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Your Trusted Property Management Partner in Bethlehem, PA
Apex Management, a division of Matador Management LLC, has established itself as a trusted leader in property management across the Lehigh Valley region. With over 30 years of combined experience, our seasoned team specializes in residential apartments, single-family homes, commercial office buildings, medical offices, retail, and industrial properties. We offer comprehensive services including facility management, leasing, and 24/7 maintenance support, utilizing industry-leading software for seamless communication between owners and tenants. Our proactive approach focuses on maximizing property value while minimizing owner responsibilities.By serving communities such as Bethlehem, Easton, Allentown, and surrounding areas, we combine local market expertise with professional excellence. Our certified maintenance technicians ensure prompt response to emergencies, and our digital platforms provide transparent access to financial reports, rent payments, and service requests. We pride ourselves on delivering tailored solutions that address the unique needs of each property, regardless of size, while maintaining the highest standards of accountability and client satisfaction.
Services
Residential Management
Commercial Management
Facility Management
Leasing Services
Maintenance Services
Accounting Reports
Tenant Screening
Lease Facilitation
Eviction Administration
Property Inspections
Highlights and features
- We offer 30+ years of combined property management experience with industry-certified professionals
- Our proactive approach maximizes property value while minimizing owner responsibilities
- 24/7 maintenance services ensure immediate response to tenant emergencies
- Comprehensive digital platforms provide real-time access to financial reports and service requests
- We serve diverse property types across multiple Lehigh Valley communities
Services
Residential Management
We provide comprehensive residential property management for apartments and single-family homes. Our services include tenant screening, lease administration, maintenance coordination, and financial reporting. Our proactive approach ensures property value preservation while reducing owner responsibilities through digital tools and 24/7 maintenance support.
Commercial Management
Specialized management for commercial properties including office buildings, medical facilities, and retail spaces. We handle tenant relations, lease enforcement, maintenance scheduling, and financial accounting. Our experienced team ensures compliance with commercial regulations while optimizing property performance through technology-driven solutions.
24/7 Maintenance
Skilled technicians available around-the-clock for property maintenance needs. We address tenant emergencies promptly while managing routine repairs and preventive maintenance. Our system prioritizes urgent requests and coordinates third-party specialists when required, ensuring property functionality and tenant satisfaction at all times.
Leasing Services
Full-cycle leasing support from property marketing to tenant placement. We conduct applicant screening using standardized criteria, prepare lease documentation, manage security deposits, and coordinate move-in/move-out inspections. Our digital platform streamlines rent collection and lease administration for both owners and tenants.
Digital Portals
Secure online platforms for property owners and tenants to access account information. Owners receive financial statements and submit payments while tenants pay rent, request maintenance, and communicate with management. These mobile-friendly systems provide 24/7 access to documents, payment history, and property management communications.
Questions
What types of properties do you manage?
We manage residential apartments, single-family homes, commercial office buildings, medical offices, retail spaces, and industrial properties across the Lehigh Valley region.
How can I access my property information?
Property owners use our secure Owner Portal for financial statements and payment processing, while tenants access the Tenant Portal for rent payments and maintenance requests.
Do you offer 24-hour maintenance services?
Yes, our certified technicians provide emergency maintenance support 24 hours a day, 365 days a year for urgent property needs.
What areas do you serve?
We serve Bethlehem, Easton, Allentown, Hellertown, Nazareth, Whitehall, Trexlertown, Coopersburg, Quakertown, and surrounding Lehigh Valley communities.
How are maintenance requests handled?
Tenants submit requests through the online portal which automatically prioritizes and routes them to our maintenance team for prompt resolution.
What payment methods do you accept?
We accept eCheck and Debit Card payments through our secure online portal for both owner contributions and tenant rent payments.
Reviews (6)
Krismely Paulino
Feb 06, 2022
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I've had the worst experience here and I only take care of an older lady that lives in a building they manage. Do not rent from them at all. Tried talking to an apex worker in the parking lot and he completely ignored me like to my face and walked away. super disgusting attitude. Then, the lady proceeded to tell me they had a BED BUG PROBLEM. and then I go online to see so many other people complaining of bed bugs!
Super disrespectful and these guys are definitely sketchy. Then I guess the owner of APEX management pulled up in his BMW and saw me confused as to where I should park because the first worker ignored me and the "boss" drove away. Now the lady I take care of is telling me that the laundry machines in the building don't even rinse or dry the clothes correctly which is terrible.
Super disrespectful and these guys are definitely sketchy. Then I guess the owner of APEX management pulled up in his BMW and saw me confused as to where I should park because the first worker ignored me and the "boss" drove away. Now the lady I take care of is telling me that the laundry machines in the building don't even rinse or dry the clothes correctly which is terrible.
Jen Jr R.
Jun 14, 2021
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I have been a tenant in The Legacy Building for over 9 years. Apex management took over managing this property in I believe January 2020. Mark is the property manager, my contact, and has always been very responsive, professional and friendly. He always follows up with any concern. I would highly recommend and trust this company with this staff, to manage my property.
Matthew Cahill
Jun 09, 2021
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The management company is very professional and the customer portal is very easy to use. Apex also provides a great iphone app to manage your account which I find extremely useful. Jaime is a pleasure to work with and always very responsive. I would recommend using this Management company.
Ashley Landis
Mar 17, 2021
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The communication provided by the company is top notch. I never felt like I would be left without a response or someone addressing my needs in a timely fashion. Maintenance was efficient and well done!
Ralph Dent
Feb 28, 2021
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Over all experience was great. Fast action taken to fix my issue. I appreciated their friendly service and hard work. My issues were resolved with no after effects. They did a great job on maintaning my issues. I would recommend to anyone there services. TY
Dr. Y.
Feb 03, 2021
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Mark Atkinson and Ellen Wilson are top professionals. They are polite, professional, knowledgeable, and responsive on all occasions and instances. Extremely pleased with Apex Management and love my office.exemplary service!