Business Details
50+ Years
experience
Expert Property Management Services in Pleasantville, NJ
Founded in 1974, CRM Residential has established itself as a premier property management company with a legacy of excellence. Originally known as Community Realty Management, we specialize in third-party management services for multi-family communities, ensuring no conflicts of interest by maintaining a strict focus on client needs. With over 8,000 apartments under management valued at more than $1 billion, our expertise spans affordable housing programs, market-rate communities, and single-family residences. Our leadership team brings over 300 years of combined experience, supported by advanced technology systems that enhance operational efficiency. We serve regions including New Jersey, Pennsylvania, New York, Maryland, Oklahoma, Indiana, Missouri, and the U.S. Virgin Islands, while maintaining deep relationships with HUD offices and state agencies. Our commitment to regulatory compliance, paired with a client-centric approach, has earned us recognition as an industry leader.As active members of the National Affordable Housing Management Association and holders of prestigious industry designations, we prioritize transparency, responsiveness, and long-term partnerships. Our team of 300+ professionals delivers tailored solutions through dedicated departments in operations, compliance, marketing, human resources, accounting, and risk management. With a proven track record in managing complex housing programs like Low Income Housing Tax Credit and Section 8, we provide strategic guidance to developers, owners, and asset managers. Our technology-driven approach ensures proactive risk reduction, detailed reporting, and personalized attention to every client. Recognized with multiple Communities of Quality Awards, we continue to expand our footprint while upholding the values that have defined our success for nearly five decades.
Services
Property Management
Affordable Housing Management
Market Rate Communities
Compliance Services
Single Family Home Management
Risk Management
Accounting Services
Human Resources Support
Marketing Solutions
Operations Oversight
Details
- Year established: 1974
Highlights and features
- We offer 50+ years of third-party property management expertise with no ownership conflicts.
- Our team holds the highest industry designations, including Certified Property Manager and Housing Credit Certified Professional.
- We manage properties in nine states with specialized compliance knowledge for federal and state housing programs.
- Our technology-driven approach ensures proactive risk management and real-time reporting capabilities.
- We maintain active leadership roles in national organizations like the National Affordable Housing Management Association.
Associations and certifications
- Accredited Management Organization
- Certified Property Manager
- Housing Credit Certified Professional
Services
Property Management
We provide comprehensive property management for multi-family communities, combining 50+ years of experience with advanced technology. Our services include operations oversight, financial reporting, and resident relations. Our third-party approach ensures unbiased management focused solely on client investments.
Affordable Housing Management
Specializing in federally regulated housing programs, we manage Low Income Housing Tax Credit, Section 8, and Rural Development properties. Our compliance experts ensure adherence to complex regulations while maintaining operational efficiency across nine states.
Market Rate Communities
We optimize market-rate apartment communities through strategic marketing, competitive pricing analysis, and value-add improvements. Our regional expertise maximizes occupancy rates and cash flow for conventional housing developments.
Compliance Services
Our dedicated compliance department ensures adherence to federal, state, and local housing regulations. We provide fair housing training, occupancy verification, and audit preparation for all managed properties.
Single Family Home Management
We extend our property management expertise to single-family residences in Atlantic County. Our technology-driven approach delivers premium maintenance, tenant relations, and operational support for non-multi-family properties.
People
Samuel Rotter
President and Chief Executive Officer
Certified Public Accountant with 30+ years in multifamily real estate. Former COO/CFO of major real estate firm. Temple University graduate and NAHMA board member. Expert in financial operations and affordable housing.
Bernardo Coles
Executive Vice President
CPM-designated leader with 20+ years in property management. Former affordable site auditor. Secured $11M+ in financing for Section 202 properties. Licensed broker in three states and IREM chapter vice president.
Michael B. Simmons
CEO Emeritus
Company founder with 50-year industry tenure. Past NAHMA President and IREM national leader. Real estate broker in four states. Advises on regulatory partnerships and long-term client relationships.
Stephen Grim
Chief Financial Officer
Seasoned financial executive managing $360M+ in LIHTC projects. Expertise in tax credit programs, construction financing, and nonprofit finance. Oversees financial reporting and compliance for all managed properties.
Monique Strickland
Vice President of Compliance
ARM and HCCP-certified compliance leader. Manages fair housing training, occupancy verification, and regulatory audits. Holds economics degree and NJ real estate license. Directs compliance strategy for affordable housing programs.
Questions
What property types do you manage?
We manage multi-family communities, affordable housing developments, market-rate apartments, and single-family residences across nine states.
Do you specialize in affordable housing programs?
Yes, we are top 50 U.S. manager of affordable apartments with expertise in Section 8, LIHTC, and Rural Development programs.
Which states do you operate in?
We serve New Jersey, Pennsylvania, New York, Maryland, Oklahoma, Indiana, Missouri, Virginia, and the U.S. Virgin Islands.
How does your third-party approach benefit clients?
Our third-party model eliminates conflicts of interest by focusing exclusively on client properties without owning any ourselves.
What compliance certifications do you hold?
We maintain Accredited Management Organization status, Certified Property Manager designations, and Housing Credit Certified Professionals.
Reviews (6)
Frugal Sista
May 14, 2022
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Called regarding a very urgent issue with their employee that manages our apartment complex, and they do not return calls if you leave a message. A few of the people in my complex called and nothing.
Carol Hoousendove
Dec 17, 2021
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I live in Senior building Lincoln Avenue Metuchen. On the fourth floor we are freezing. They upgraded to gas. We have baseboard heating just in front of apts. We need baseboard heating down the front of living room. DC gave millions to land owners. Upgrade this all you have to do is ask for money. Please we are old and freezing. We all pay rent. You give us nothing. TY
Jay Carr
Jun 26, 2021
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Office personnel has been at the Greens Pine 1& 2 over 20 years and some. The leasing manager is always unresponsive in returning residents call on important matters and having family members (sister) to assist residents affairs, with no professional care. It's a conflict of interest in how your situation gets handled. The Greens 1&2 needs new over all leasing manager & personnel in the office. This needs new faces new ideas nd new attitudes. Starting with the Manager Tara Sliver.
Quiyana Thomas
Jun 04, 2021
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If I could leave 0 stars I would. I had the misfortune of working with Michelle Parsons with the intentions of leasing an apartment. I was the first person to contact her about the apartment and the entire time it felt like she was giving me the run around. Terrible communication, I had to reach out every single time to get any updates and it would take days before I heard anything from her with the excuse being that she "hasn't heard anything back".
I also was required to pay $50 each for myself and my fiance for the application which was fine but with no previous disclosure that I would also need to pay $30 each for the credit and background check making the total fees come out to $160 which is absurd! When I asked about my refund for the extra fees that I wasn't supposed to pay she said she'd "have to look into it next week". Completely unprofessional, avoid this company at all costs.
I also was required to pay $50 each for myself and my fiance for the application which was fine but with no previous disclosure that I would also need to pay $30 each for the credit and background check making the total fees come out to $160 which is absurd! When I asked about my refund for the extra fees that I wasn't supposed to pay she said she'd "have to look into it next week". Completely unprofessional, avoid this company at all costs.
Veronica Banks
May 04, 2021
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Total bull for Mrs. Anna Gomez to first ignore all my calls regarding a very serious manner. The second thing is I finally got her on the phone today. I thoroughly explained my issue with a neighbor and what can be done about it. Her reply was he can do what he wants. I have no proof of my complaints. Although I told her I have police reports. A family member as a witness. Most importantly their cameras on several occasions. Be prepared to get no resolution on your issues with this apartment
Shanice Velez
Apr 05, 2021
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Very disgusting management! Left a voicemail 2 weeks ago and still haven't heard a word back. The apartments they are responsible for are Infested with bugs ( flea, bed bugs, ants ) I asked for them to fog my place and I was told I had to BRING THE BUG TO THEM for proof before they would put out the cost of treating. Very very unprofessional and unwilling to help ( the greens Pine hill )
