Realty Group Property Management

Business Details

Emergency

services

Expert Residential Property Management in Gaithersburg, MD

Realty Group Property Management has been serving residential property owners for over 40 years, specializing in leasing and management solutions. Our professionally trained team stays current with rental market trends, leveraging an extensive network of contacts and discounted advertising resources to maximize property visibility. We handle maintenance, emergency repairs, and rent collection while ensuring compliance with federal, state, and local laws.

Our expertise in tenant screening and lease preparation protects your investment, and our 24-hour emergency service provides peace of mind. With deep local market knowledge in Montgomery and Frederick Counties, we deliver tailored property management solutions that maintain and enhance asset value.

Services

Property Management Tenant Screening Rent Collection Maintenance Coordination Emergency Repairs

Highlights and features

We have over 40 years of experience in residential property management.
Our team provides 24-hour emergency repair services for urgent issues.
We enforce strict tenant screening processes with credit and background checks.
Our local market expertise ensures optimal rental pricing and tenant placement.
We handle all legal compliance requirements for Maryland rental properties.

What people say

Attentive to my needs Helpful people Handled concerns Professionally Great Company

Website

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Services

Property Management

Our comprehensive property management service handles day-to-day operations for residential properties. We market vacancies, screen tenants, collect rent, coordinate maintenance, and ensure legal compliance. With 40+ years of local expertise, we protect your investment through proactive property oversight and financial reporting. Our services cover single-family homes, townhomes, and condominiums in Montgomery and Frederick Counties.

Tenant Screening

We conduct thorough tenant background checks including credit reports, criminal history, eviction records, and employment verification. Our screening process evaluates income-to-debt ratios and rental history to identify qualified applicants. This rigorous evaluation helps prevent future payment issues and property damage while ensuring compliance with fair housing regulations.

Rent Collection

Our rent collection system provides electronic payment options for tenants and automated fund transfers to owners. We enforce timely payments through structured collection procedures while maintaining tenant relationships. Monthly statements detail income and expenses, with online access through our secure owner portal for complete financial transparency.

Maintenance Coordination

We manage all property maintenance needs through licensed, insured vendors. Our team prioritizes emergency repairs within 24 hours while handling routine maintenance requests efficiently. We obtain owner approval for repairs exceeding $350 and maintain detailed service records to track property condition and vendor performance.

Emergency Repairs

Our emergency repair service responds to urgent property issues 24 hours daily. Tenants contact a dedicated hotline for immediate assistance with HVAC failures, plumbing emergencies, and security breaches. We dispatch qualified technicians promptly while keeping owners informed about critical situations requiring their input.

People

Kathy Jones

Broker President

With over 40 years of property management experience, Kathy leads our team in delivering comprehensive management solutions while maintaining strict compliance with Maryland rental regulations.

Kitty Knuppel

Account Manager Vice President

Kitty oversees financial operations and account management, ensuring accurate rent collection, timely disbursements, and detailed financial reporting for property owners.

Amanda Dominguez

Senior Property Manager

Amanda manages property operations, coordinating tenant relations, lease administration, and property inspections to maintain high occupancy rates and tenant satisfaction.

Michelle Waters

Property Manager Repairs and Maintenance

Michelle supervises maintenance operations, ensuring prompt resolution of repair requests and effective coordination with licensed contractors for property upkeep.

Lori Kirkland

New Accounts Manager & Leasing Agent

Lori handles new client acquisitions and leasing operations, implementing effective marketing strategies to attract qualified tenants for available properties.

Questions

How do you find qualified tenants for rental properties?

We use MLS listings, national rental websites, and real estate agent networks to attract applicants. Our comprehensive screening includes credit checks, employment verification, and criminal background checks.

What emergency services do you provide?

We offer 24/7 emergency repair services for urgent issues like HVAC failures, plumbing emergencies, and structural problems requiring immediate attention.

What insurance requirements exist for property owners?

Owners must maintain a landlord insurance policy naming Realty Group Property Management as additional insured to protect against potential liabilities.

How do you ensure legal compliance for rental properties?

We enforce Maryland lead paint regulations, Montgomery County rental licensing requirements, and federal/state landlord-tenant laws to protect owners from legal risks.

What maintenance services do you coordinate?

We manage routine maintenance, emergency repairs, and property inspections with licensed, bonded vendors while obtaining owner approval for repairs exceeding $350.

Reviews (4)

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P. J.

Oct 28, 2021 Report

Friend of mine recommended RGPM for property management. They are managing my property from 2015. Kathy was really helpful. When we reach out to her with any concerns, she will handle it right away. RGPM helped us to find good tenants. We are happy with their service and will continue using them.

Bob Freiberger

Oct 08, 2021 Report

Reading the comments on RGPM I feel compelled to share my experience. RGPM managed my property for multiple years after I moved out of state. At every turn I was met with incompetence by their staff and owners. My last tenant with them was a nightmare and they destroyed the property. It was clear RGPM was not going on site even though my house was 5 minutes from there office. As I walked through the property looking at almost 30,000 in damage the only thing the owner Greg had to say was well this does not look as bad as some foreclosures I have pick up. That should tell you all you need to know, I strongly recommend if you value your property do not trust RGPM to take care of it.

Mike S.

Sep 23, 2021 Report

Absolutely worst, unprofessional company. They delivered a house that was filthy under the appliances, behind the blinds, which you cannot see until you live there. There is mold in the house. I had mold tested by the professional. They sent their maintenance company who do not follow any CDC guidelines. I asked the PM Kathy Jones to ensure the worker comes wearing face mask and shoe covers. But it was ignored.

The guy she sent to check out the scope of work, walked all over without wearing face mask and shoe covers. Fortunately, I had video camera installed and it was caught on camera. I demanded she send a professional company, but she refused. She insisted to send the same guy and put us at risk during covid (April, 2021). I did not allow her. Legal action is being taken against Kathy Jones and the company.

Nancy Kelly

Jul 09, 2021 Report

This was my first time renting through a property management group. I found the team at Realty Group Property Management responsive, efficient and professional. They have a knack of being accountable to the owner while making the tenant feel that they are looking out for their best interest, as well. The portal for maintenance and rent payments was seamless and effective. After 4 years I'm going to miss them! Thanks so much!