Business Details
47 Years
experience
Your Trusted Property Management Partner in San Antonio
Birdy Properties has been a trusted leader in property management since 1979, combining decades of local expertise with the resources of a globally recognized franchise. Our commitment to innovation and integrity drives our comprehensive services, including residential, commercial, and association management. We leverage state-of-the-art technology to provide property owners with real-time insights and tenants with seamless access to essential services. Our proven 21-day tenant placement guarantee and eviction protection program underscore our confidence in delivering exceptional results. With a focus on effective communication, accurate accounting, and legal compliance, we ensure property owners maximize returns while minimizing stress. Our team of certified professionals adheres to core values of honesty, compassion, and accountability, making us the premier choice for property management in San Antonio and surrounding areas.
Services
Residential Property Management
Commercial Property Management
Association Management
Real Estate Services
Home Watch
Details
- Year established: 1979
Highlights and features
- We guarantee tenant placement within 21 days or waive two months of fees.
- Our eviction guarantee covers up to $2,000 in associated costs.
- On-time rent payments delivered to owners within 10 business days.
- We offer a no-penalty cancellation policy with 30 days' notice.
- Our pet-friendly property strategy maximizes investment value.
Services
Residential Property Management
Our residential property management service handles every aspect of rental property operations, from tenant screening and lease signing to maintenance coordination and financial reporting. We use advanced marketing strategies to attract quality tenants and guarantee placement within 21 days. With monthly accounting statements and real-time dashboard access, property owners maintain complete visibility over their investments while we ensure legal compliance and property preservation.
Commercial Property Management
Tailored commercial property management solutions address the unique needs of business properties, including lease negotiations, tenant management, and specialized maintenance. Our team ensures properties remain competitive through strategic marketing and financial oversight. We provide detailed reporting and compliance monitoring while maintaining the property's professional appearance and operational efficiency to maximize commercial investment returns.
Association Management
Comprehensive homeowners association management includes financial administration, vendor coordination, and compliance monitoring. We streamline communication between board members and residents while ensuring adherence to legal regulations. Our services cover maintenance inspections, budget planning, and implementation of community improvement projects to enhance property values and resident satisfaction across managed associations.
Real Estate Services
Our real estate division supports property transactions throughout the ownership lifecycle, from investment acquisitions to strategic sales. Certified agents provide market analysis, pricing strategy, and marketing expertise to optimize property value. We offer specialized services for buyers, sellers, and investors, including ROI calculators and relocation assistance, ensuring clients make informed decisions in San Antonio's dynamic real estate market.
Home Watch
The Home Watch service provides security and maintenance oversight for absentee property owners, featuring regular property inspections and condition reporting. Our team monitors for potential issues like water damage or security breaches while coordinating necessary maintenance. This service ensures second-home owners maintain property value and security when away, with detailed updates and proactive problem resolution.
People
Brian A. Birdy
Broker / Owner
Retired Air Force CMSgt with 30+ years in property management, serving as NARPM National President in 2018 and SABOR Past President. Holds multiple industry certifications including CPM and MPM.
Karen A. Birdy
President
Retired Air Force veteran with extensive real estate experience, leading PMI Birdy's strategic direction while maintaining active involvement in local real estate associations and community initiatives.
Gregg A. Birdy
Vice President of Operations
Texas Real Estate Broker with over 25 years in property management, serving as SAMAC President from 2015-2016. Holds multiple certifications including ABR and CHMS designations.
Lorena N. Jauregui de Birdy
Director of Business Development
2020 NARPM San Antonio Chapter President and Property Management Specialist of the Year, managing business growth initiatives while maintaining active real estate brokerage credentials.
Russel Birdy
Director of Association Management
Certified Association Management Specialist with CMCA designation, overseeing HOA operations and compliance while implementing community improvement programs across managed associations.
Questions
What property types do you manage?
We manage single-family homes, small multifamily properties up to 10 units, commercial spaces, and homeowners associations.
How quickly can you place tenants?
Our 21-Day Guarantee ensures tenant placement within 21 days or we waive the first two months of management fees.
What happens if a tenant doesn't pay rent?
Our Eviction Guarantee covers up to $2,000 in eviction costs for screened tenants who fail to pay rent as agreed.
How do owners receive payments?
Owner payments are delivered by the 10th business day each month, with detailed expense reports and online dashboard access.
Are your services available outside San Antonio?
We manage properties in San Antonio and surrounding areas including New Braunfels, Schertz, and Stone Oak.
What makes PMI Birdy different?
We combine local expertise with national resources, offering seven client guarantees and specialized services for all property types.
Videos
Reviews (19)
Chelsie L.
Jun 22, 2022
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This company is absolutely atrocious and all the reviews here and on they're Google reviews should tell you that. Horrible crooked company. My entire experience with them was bad. Everyone should steer clear BIG time. The property we viewed was falling apart and infested with bugs.
Turk K.
May 08, 2022
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Worst experience of my life dealing with this Mgmt co. Initial contact w/recruiting rep was great but every person who I was handed off to after that dropped the ball on so many occasions that it cost me months of money loss. Their cleaning by & property prepping crew are also either blind, lazy or so busy that they're doing a terrible job from rushing & ignoring lackluster end results. They are appear to be so intent on making money that you as a person mean nothing. 0/5 stars for this company.
Justin C.
May 02, 2022
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Long story short, over the course of living in a Birdy-managed property for two years we had multiple major maintenance issues that they failed to remediate in a timely manner. Three times resulting in having to directly contact the company owner/President to get any movement on repairs. When completing our application we were told that "Birdy is a zero security deposit company" and we had to buy a policy through Rhino.
This security deposit insurance would pay the property manager if we broke the lease or damaged the home. Now that we have moved out, Birdy has claimed almost $2,900 in "damages" or "excessive wear and tear" which the insurance company, Rhino, refuses to investigate or review evidence that I provided to the contrary. They claim "they have a responsibility to the landlord" and not to me as the policy holder. Seems like a massive scam to benefit the property managers and provide them with a middle man for cover. Will NEVER use either company again.
This security deposit insurance would pay the property manager if we broke the lease or damaged the home. Now that we have moved out, Birdy has claimed almost $2,900 in "damages" or "excessive wear and tear" which the insurance company, Rhino, refuses to investigate or review evidence that I provided to the contrary. They claim "they have a responsibility to the landlord" and not to me as the policy holder. Seems like a massive scam to benefit the property managers and provide them with a middle man for cover. Will NEVER use either company again.
Christy A.
Mar 03, 2022
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Do not use Birdy Properties. I've been asking for a call back since November and my requests go unanswered. They never answer their phones and they don't take care of maintenance issues. I had a major water leak and I had to coordinate the work, take time off work to meet vendors and everytine I emailed their corporate no one even knew what was going on. This is the worst customer service I've ever received.
Sam H.
Dec 21, 2021
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This was a few years ago, but a friend recently mentioned they were considering renting a property managed by Birdy so it reminded me to leave this review, especially after reading other reviews here with the same experience. Birdy took over a property I had been renting in downtown SA over a year after I moved in. No problems until move out when I was forced to pay hundreds in dollars for a "heavy cleaning" although the property was cleaned and left in the same condition as when I arrived. Birdy also had me pay for furnishings that were not present when I moved in (I specifically remember a medicine cabinet I was charged for over $150).
When all was said and done I owed over $1000 in back charges, those that were not legitimate were way over priced. Birdy was not open to negotiate any of the cost of the charges. I have rented 5+ properties all from different managers in my life and have never had to pay back charges in excess of the security deposit. Potential tenants beware.
When all was said and done I owed over $1000 in back charges, those that were not legitimate were way over priced. Birdy was not open to negotiate any of the cost of the charges. I have rented 5+ properties all from different managers in my life and have never had to pay back charges in excess of the security deposit. Potential tenants beware.
A. B.
Sep 06, 2021
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I strongly discourage any HOA from engaging the services of Birdy Property Management in San Antonio. Our HOA had a horrible experience, so much that the membership insisted on their termination. They: - failed to fulfill their contract - failed to address work orders driving the community to a further state of disrepair - failed to provide legally required financial records/reports - primary contact frequently lied to homeowners and played favorites - particularly with board members - senior management did not respond to homeowner inquiries including when evidence supported facts of their team's failures - failed to follow laws or to encourage HOA management to follow laws - used substandard vendors leaving homeowners to wonder if they received kickbacks. The one positive was Sherry. When acting alone, she was responsive and professional.
Mel H.
May 12, 2021
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Sherry Portzline is a gem. She was so resourceful in helping me figure out an accounting issue with my HOA dues and answered my questions immediately. I'm very thankful that personable people like her work at Birdy Properties.
Sherron H.
Mar 23, 2021
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The worst management company ever! They don't get anything done, they lost some paperwork we gave them, tells us the work has been done when it hasn't and continuously lies. Run, don't walk the other way.
Tim B.
Dec 28, 2020
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Horrible customer service. I wouldn't recommend them to anyone. This company has management that lies to tenants. Pay attention to the bad reviews because they are all true. I guarantee that everything that is said in the bad reviews will happen to you too and the good reviews are probably because they had a promotion to get a gift card of some sort.
Trevor M.
Dec 16, 2020
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I have had an amazing experience working with Birdy! I am new to working with properly management but they have helped me every step of the way. Lorena Jauregui in particular has been extremely helpful, walking me through which neighborhoods will be the best to purchase a rental home and helping me understand the process Birdy will take each step of the way. She has even gone the extra mile in double checking prospective homes I am looking to purchase and if she believes they will indeed be good properties, in order for me to buy the best home possible. If you are looking for a great property management company in San Antonio, Birdy should be your first choice!
Joseph P.
Sep 14, 2020
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Great experience with Rebecca Cruz was very patient and understanding. I highly Recommend her if anyone is looking for there dream home.
Samantha C.
Sep 14, 2020
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Best customer service hands down 10/10 Rebecca is awesome! She have the best advice with homes I couldn't have asked for anyone better
Vol T.
Mar 21, 2020
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I have had an excellent experience with Birdy Properties since 2012. I needed to relocate to another state and needed a property manager to handle my property as a rental. They found a tenant for me who turned out to be my only tenant until 2019. Birdy handled everything in an exceptional professional manner. They leveraged technology to make the distance between me and my property irrelevant. I also appreciated the work provided by the maintenance team over the years. On top of that, they also sold my property this year! I highly recommend Birdy Properties.
Aaron S.
Nov 13, 2019
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I was very impressed and pleased with the service I received from Jessica with Birdy Properties. She was so helpful and committed to helping me find the ideal property. She was also willing to work with my crazy schedule, meeting weekdays and weekends, morning or night. Highly recommend her and the services of Birdy Properties!
Tracey K.
Jun 14, 2019
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I have complained on several occasions about the tenants in one of your properties. They have junk cars parked in front of their home for several months now! Barking dogs with feces droppings so bad that I can't even enjoy my back yard. A smelly trash can that is a horrible breeding ground of flies! The value of my home is declining because of your tenants! When are you going to do something about this!?
Miguel M.
Dec 20, 2018
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I was able to have the pleasure to work with Roland Romo on an upcoming property and it was a great experience. All jobs done well require attention to detail and Roland is all about the details.
Diana M.
Nov 27, 2018
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I recently worked with Sherry from Birdy Properties, She listened and helped take care of my situation. What a pleasant experience. Everything was taken care of in a timely manner.
Geo H.
Sep 03, 2018
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This is the absolute worst property mgmt/realtor I have ever worked with in my life. I have lived in 7 different countries and 9 different states and have extensive experience in purchasing and renting properties. Do yourself a favor and stay away from this company at all costs.
G. & L. Arambula
Jan 08, 2010
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I found this company thru a friend of mine in the Air Force, and I have had a great experience so far and have now been with this company for 4 and a half years. It took a while for me to understand how their company is set up differently but in a good way. Instead of just having one agent who manages everything about 125 houses, I had a team of like 10 different people who manages different aspects of my home, and talk to different people thru out the different stages of listing your home and then renting your home and then transitioning to another tenant. Once i realized the Benefits of having a team rather than just one individual, I would not want to go back to the one agent system again.