Business Details
28 Years
experience
Emergency
services
Your Trusted Real Estate Partner in Spring, TX
Star Realty has been a trusted name in residential property management since 1998. Our team combines decades of real estate experience with a hands-on approach to managing single-family homes, condominiums, townhouses, and duplexes. We prioritize transparency, communication, and integrity, treating every client's property as if it were our own. Our services include tenant screening, rent collection, property maintenance, and 24-hour emergency support. With deep expertise in the Spring and Greater Houston real estate markets, we help property owners maximize returns while minimizing stress. Our commitment to long-term relationships with owners and tenants has earned us a reputation for reliability and excellence.
Services
Property Management
Tenant Screening
Rent Collection
Maintenance Services
Real Estate Sales
Details
- Year established: 1998
Highlights and features
- We offer 24/7 emergency maintenance services for urgent property needs.
- Our team has 38 years of combined property management experience since 1998.
- We provide transparent monthly income/expense reports with all supporting documentation.
- Our tenant screening includes national criminal background checks and rental verification.
- We manage properties as if they were our own, with personalized attention to detail.
Questions
What property types do you manage?
We manage single-family homes, condominiums, townhouses, and duplexes across Spring and Greater Houston areas.
How do you screen tenants?
Our screening includes credit checks via TransUnion, national criminal background checks, rental verification, and employment confirmation with required documentation.
What emergency services are available?
We provide 24/7 emergency maintenance services for urgent property issues with separate contact numbers for single-family homes and multi-unit properties.
How often do you inspect properties?
We conduct periodic exterior inspections and require tenant cooperation for interior access when necessary to maintain property condition.
What reporting do owners receive?
Owners receive detailed monthly income/expense reports with supporting invoices and electronic deposit of net rental income by the 15th of each month.
Reviews (11)
Thakshila Perera
Nov 18, 2021
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Best PM company ever! I have lived in one of their rental properties for over 4 years and they are absolutely great, very responsive to service requests and always a pleasure to interact with.
Jessica Stumpff
Oct 30, 2021
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Couldn't even get anyone on the phone to inquire about available property listings. Emailing doesn't work, calling doesn't work. Basically I feel like I'm getting snubbed. Update: Was finally able to reach someone, once, and they were thankfully polite and helpful, but good lord 9 times out of 10 you will not reach these people.
Samantha Dane
Jan 10, 2020
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Star realty is a real blessing. A special thanks is in order Diana, Lori and Valerie. Patience, understanding, professional and follow through. We were having such a hard time concerning our home until Star realty took over. Less than 24 hours all of my concerns and fix its (10 month period of requests to previous Management) were approved and repaired immediately. These ladies and contractors were very much on the ball. Compassion, intelligent and informative. Emails were responded accordingly. Calls answered and returned. We are so greatful and glad star realty is now on board. Thank you so very much.
Buddy Newell
Feb 12, 2019
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Melanie was great in helping my mother find a good place to live. She was able to answer all of our questions very thoroughly. She even provided us a utility company to call us and have our utilities turned on. It was a very stress free move in and my mother is very happy. Thank you Star realty for making this experience as easy as you did. We will definitely recommend you.
InsaneeGreenz
Jan 08, 2019
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My experience with Star Realty has been best. Their office and maintenance staff were are the real MVP's. I can honestly say from my experience with them, they really really work with you. If there are any maintenance or property issues they'll definitely resolve the issue. I really hate we will no longer have them as our property managers. Diane, Mark, Melanie and the rest of Star Realty family were the best ever and will truly be missed. Best Wishes, S. Smith
Joseph Kraham
Nov 15, 2018
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As a tenant, had very good experience with Star Realty fixing issues and going above and beyond in almost every circumstance. Feel any issues reported are always addressed, staff has been respectful and overall would recommend doing business with them. Thank you for the work you do and ensuring that as a tenant I am treated fairly and honestly. As with other similar reviews, I have to say their staff really are quite awesome and I am grateful to have the opportunity to do business with them.
Curt Stevenson
Jan 09, 2018
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Mark, Sloane, and the rest of the team are extremely professional and diligent. They are very responsive to any question I have, and even come to me with proactive suggestions for improving my properties. I initially began working with them when they bailed me out of a situation with my previous property manager, who was overwhelmed and had become non-responsive. They have found good tenants, dealt with any issues promptly and responsibly. Without reservations, I recommend Star Realty as a Property Manager.
Pest Solutions
Oct 29, 2017
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Working with Star Realty has been a complete breeze. They are thorough with their screening process and I was approved by the end of the day. The maintenance department is also quick with our requests/repairs. If I ever need to move I will try and find a home that they manage. The office staff is always friendly and easy to get in touch with!
Pike Taylor
Jan 02, 2013
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Star Realty, Inc. Has been nothing but helpful and professional in taking care of our homes. I have known Mark for many years and his staff has really taken care of us.
Kelly
Dec 22, 2012
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Been taking care of my rental home for the last four years and have never missed a beat and have done nothing but make this a wonderful investment experience.
MTA LLC
Dec 12, 2010
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This company is honest and very dependable. They have helped me make this real estate investment very profitable. I am very lucky I found Star Realty, Inc.