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TCS Management Services TCS Management Services
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Business Details
20 Years
experience
Emergency
services
Your Trusted Property Management Partner in Philadelphia
TCS Management Services was founded in Philadelphia over 15 years ago with a clear mission: to provide full-service residential property management tailored for individual landlords. Specializing in single-family homes and multifamily properties, we combine personalized solutions with a commitment to excellence. Our national reach is built on strategic partnerships with trusted local experts, ensuring strong community ties in every market we serve. From suburban retreats to urban penthouses, we ensure every property receives meticulous care. By integrating traditional service principles with cutting-edge technology, we deliver seamless tenant support through apps, texts, and calls, while landlords stay informed via our user-friendly portal. Our focus on resident satisfaction and landlord peace of mind has allowed us to expand across 15 U.S. markets.

With decades of combined experience, our team prioritizes transparency, operational excellence, and predictable returns for property owners. Our 24/7 emergency response system and extensive network of preferred vendors ensure timely repairs and maintenance. Through real-time access to financial data and performance metrics, we empower landlords to make informed decisions about their investments.
Services
Property Management Asset Management Tenant Placement Rent Collection Maintenance Requests Eviction Filings Financial Reporting Lease Preparation Marketing Vacancies Construction Support
Details
  • Year established: 2006
Highlights and features
  • We have over 15 years of experience in residential property management.
  • Our 24/7 emergency response system ensures timely property maintenance.
  • We provide real-time access to financial data through our owner portal.
  • Our network includes hundreds of pre-vetted local maintenance vendors.
  • We maintain 99%+ rent collection rates through systematic processes.
Associations and certifications
  • National Association of Property Managers
Website
Services
Property Management
Our property management services cover tenant placement, lease preparation, rent collection, and maintenance coordination. We utilize technology to streamline communication between landlords and tenants while maintaining 99%+ rent collection rates. Our team handles emergency repairs through a network of pre-vetted vendors.
Asset Management
We provide comprehensive asset management including financial reporting, budgeting, and property performance analysis. Our services help investors optimize returns through market studies, capital needs assessments, and disposition strategies while maintaining compliance with regulatory requirements.
Tenant Placement
Our tenant placement service includes property marketing, applicant screening, and lease execution. We maintain a database of qualified applicants and use targeted marketing to achieve multiple qualified candidates per vacancy while ensuring legal compliance in all leasing activities.
Maintenance Coordination
We manage all property maintenance needs through a network of trusted vendors. Our 24/7 emergency response system handles urgent repairs while routine maintenance is scheduled efficiently to minimize costs and preserve property value.
Financial Reporting
Our financial reporting includes monthly statements detailing income, expenses, and property performance. Landlords receive automated reports through our secure portal with detailed breakdowns of rent collections, maintenance costs, and net income distributions.
Questions
How do I submit a maintenance request?
Tenants can submit maintenance requests through our mobile app, website portal, or by direct phone contact with our 24/7 support team.
What payment methods do you accept for rent?
We accept ACH transfers, credit card payments, and Pay Near Me options for rent collection.
How quickly are emergency repairs addressed?
Emergency repairs are prioritized with response times typically within 2-4 hours through our network of local service providers.
Can I access my property financials online?
Yes, landlords have 24/7 access to real-time financial data and monthly statements through our secure owner portal.
What markets do you operate in?
We currently operate in 15 U.S. markets including Pennsylvania, New Jersey, Florida, Arizona, and Washington D.C.
Reviews (39)
Kevin Byrne
Oct 26, 2024 Report
I used TCS to manage a property after moving out of my house in Fishtown. This was my first time going through the process of having a rental property. The realtor I worked with through TCS was fantastic. I had an issue with communication early on in the process with my support rep, the owner reached out directly and rectified the situation quickly. Will use them again in the future.
Lincoln Reddy
May 31, 2022 Report
We have been extraordinarily patient with Madison Parke and TCS management but they are incredibly poor property management companies. We requested maintenance repairs to the HVAC unit 05/12 and we are still left with no air.see pictures below. It is unbearable at this point, we are starting to feel physically ill due to the heat. Regardless of the situation you do not pay $2225 for rent and have no air in 90 degree weather. Unacceptable.

The housekeeping of the property is appalling. You can tell there is no regular cleaning schedule for the public areas. The rooftop advertised when we viewed the apartment in January is still not done in May. I'm assigned a parking spot for an additional $200 a month. I barely get to park in it because someone else is always in my spot because the company fails to identify reserved parking spaces.

Service delivery is poor here. It should not take 2-3 weeks to assess maintenance tickets. Provide the services you are charging us to provide. We have enough going on, we don't have time to micromanage and ensure you guys are managing the property effectively.
Sequoyah Hunter-Cuyjet
Feb 28, 2022 Report
Apartment hunting is hard, so after touring several units in a large multi unit building but realizing it wasn't what I was looking for TCS Agent Dean Pileggi asked me what was I looking for. So I was pleasantly surprised a few days later when Dean sent me a perfect listing, it checked all the boxes and more! He was flexible with my hectic schedule but found time for a viewing, followed up throughout the application process and talked me through all the "what happens next" questions.

He also followed up after my lease signed. Dean's low key personality paired with his excellent responsiveness was ideal for me during the stresses of apartment hunting. TCS Management has a large portfolio of properties so let their agents help you find your new home!
Martin Schneider
Feb 26, 2022 Report
TCS has been a huge asset for me in managing my rental properties in Philadelphia. Living across the country in California, I can rest easy knowing that no matter what comes up with my tenants, the TCS team is always immediately on the case to provide fast solutions. My tenants always seem satisfied and I couldn't ask for better service. I highly recommend TCS anyone looking for property management solutions in the Philadelphia area.
Dime Jones
Feb 26, 2022 Report
Mrs. Rodriguez was an excellent realtor. Extremely kind and accommodating. I feel as though she went above and beyond to ensure I had a fair chance at getting the property I wanted. Also TCS Property Management system and website is very user friendly and professional. I was satisfied with my service and would recommend TCS's Mrs. Rodriguez to anyone looking for their next home. Great energy attracts great energy.
Julissa Penn
Feb 24, 2022 Report
I have had the chance to work with one of the agents named Dean Pileggi and he made my experience with renting with TCS lovely! He was patient with me and his communication with me about the apartment was top tier. Dean and the TCS company are very flexible and helpful. They gave me a chance when everyone else either denied me or didn't respond. Highly recommend company to work with when looking for a place to call home!
New Beginnings Holistic Therapies Inc
Feb 23, 2022 Report
Dee has been such a pleasure to work with! She really knows her stuff and it's clear she also loves this city! I refer all of my family and friends to Dee when they're looking for an apartment here in Philly and I consistently receive rave reviews from them all! Personality, professionalism, and full of knowledge and know-how, Dee has it all! In my case, I ended up making a friend for life! Please work with Dee and her team when searching for an apartment.she'll make your life SO much easier and you'll be SO happy you met her! Best of luck on your move!
Brittany Buyser
Feb 20, 2022 Report
I was looking to lease an apartment and came across TCS Management. I was connected with Dean P. to help me find/ lease an apartment. Dean was professional, nice and caring. It was a pleasure working with him. He found me a beautiful apartment with all the amenities I wanted. His communication was great and walked me along every step of the process. After my lease is up I look forward to working with Dean/ TCS management again. Highly recommend them if you are looking for an apartment or house in the Philadelphia area.
Jordan Steelman
Feb 13, 2022 Report
I worked with Dean in renting out my two properties. He was able to get them both filled with quality applicants quickly, which was no small feat in the middle of winter. He updated me periodically throughout the process, but it never felt like he was turning the work over to me, which is what I wanted to avoid when I chose TCS. So far so good with the new tenants. I would definitely work with Dean again to fill future vacancies.
Eulena Horne
Feb 11, 2022 Report
I'm a new client with TCS and I have to say they are a top-notch organization. From their expertise in marketing a property to tenant screening and onboarding, to their accurate and timely reports which are easy to understand, and a courteous, professional and responsive staff, TCS has one of the most seamless business models I've ever seen. I would recommend them without reservation to anyone in need of property management services. They take the headache out of managing a rental property. It is a pleasure working with them!
Cory Kline
Feb 07, 2022 Report
As an absent landlord I am completely comfortable and satisfied with TCS PM managing my properties. I've always received timely replies and outstanding customer service with issues I request help with. Always polite, courteous, and professional. I highly recommend TC PM as your property management company.
Teirrah B.
Feb 07, 2022 Report
I was stood up for a showing on a Sunday. I arrived early and stayed late just to be ignored via email, call, and text. Also, it looks like they deleted my previous review. I wasted time and money on a Sunday just to receive terrible customer service.
Shavonne Carlyle
Jan 16, 2022 Report
THIS PLACE IS A COMPLETE RIP OFF. HOW ARE YOU CHARGING A 5 DOLLAR PROCESS FEE WITH A CHECK. WHAT ARE YOU PROCESSING? THEY CHARGE 10 DOLLARS TO PAY YOUR RENT WITH A CARD BUT WON'T GIVE YOU THE OPTION TO PAY IT FOR FREE! THEY DON'T FIX ANYTHING! FIND A BETTER PROPERTY MANAGEMENT COMPANY PEOPLE!
Philadelphia Property Owners Consortium
Nov 24, 2021 Report
DO NOT ALLOW TCS TO COLLECT RENTAL ASSISTANCE FUNDS ON YOUR BEHALF! If you are a property owner, please be aware of TCS' misuse of PHA rental assistance. They have been collecting rental assistance money and using them for their own purposes. This misappropriation has happened to several landlords, and we understand that some of them have prepared a formal complaint to PHA which PHA is currently reviewing. TCS may no longer be allowed to collect rental assistance on behalf of its clients.
Lou
Nov 15, 2021 Report
It's been about two months since our washer has broken. First it took forever for a maintenance person to contact us (and that was after I threatened to use rent money to buy a new washer), he said we needed a new washer and would relay this to the people who would take care of it. It's been a week and a half and haven't been contacted at all. Maybe if they see this review they'll finally take care of it.
Bobby Sethi
Sep 29, 2021 Report
Very professional team, always on top of their game. Customer service and satisfaction is best in the industry, both for landlord and tenants. Takes the Hassell out of managing rental and investment properties. Highly recommended to anyone looking for a great property management company. For one unit or multi-family building, they're your team!
Makia S.
Sep 14, 2021 Report
I moved into a brand new unit which I love. Cheap paint but still a very nice unit. The staff in Unprofessional and very rude Maintenance is horrible and don't fix things properly and the street I live on is very dirty, Neighborhood not too great and the staff with this company don't make things better. You live and learn and this truly was a very big mistake that I gotta live with
Allison Sharkey
Aug 30, 2021 Report
I've been using TCS for 5 years to manage my property and have recommended their services to several friends. They are friendly and professional and always respond quickly to any issue. If you're looking for property managers, I highly recommend TCS!
Vincent S. Viney Royersford Pa
Aug 22, 2021 Report
The TCS Team is top notch and works very hard on behalf of us as the landlord/property owners as well as our tenants. They are flexible and always open to exploring new ways to work better and deliver a "best in class" experience to our tenants.
Martin Schneider
Aug 11, 2021 Report
Always responsive and helpful in managing my small apartment building. It is hard to trust someone with such a valuable asset that is 3,000 miles away from your home. But TCS are on top of everything, proactive and extremely responsive. Fair prices and work with good contractors to provide quality work at reasonable prices. Would recommend to anyone seeking a management company in Philadelphia!
Shashank G.
Jul 23, 2021 Report
Have had them managing my properties starting about 2 years ago. i recently got a big list of violations from township, made a stop to the property and. these people have been lying through their teeth. only writing this as i had another meeting earlier with them today. and. just abysmal. just as an example - money for a refresher paint job was charged - (they used an internal contractor) - but it is clear the contractor only used a roller, and nothing else, sides and edges are incomplete. This is the most easiest example.
Diana Berry
Jul 21, 2021 Report
I was pleased when I moved in.but when I moved out No one from TCS did a walk through with Me. Someone also said that I broke tiles in the bathroom which I have pictures of the same tiles when I moved in that were broken. I was accused of damaging the kitchen tiles as well but they sent No pictures of that! So they refused to return any of My Security money. I Truly was a very Good Tenant I wasn't late with rent & didn't complain about much at all. This was so unfair, I'm very disappointed in TCS management.
Madame K.
Jul 03, 2021 Report
And they suck when it comes to maintenance, got a years worth of rent of front from me just to move and have to wait two weeks to get hot water heater fixed. Never heard back from landlord or anyone about a credit for two weeks of not being able to wash me or my son Tried to charge me for a water previous water bill from before I moved in and when I asked for the bill I stopped getting responded to and it just magically dropped off my invoice. Had a leak fixed n my living room and now I have to cancel family coming iver bcus there's a huge hole in my living room ceiling and I'm being told to just wait on a call. Had a leak in my kitchen sink and they told me it was my fault bcus I had pots under my sink, didn't kno I couldn't store things under my sink
Patricia M.
Apr 08, 2021 Report
I've been a resident since Fall2020. Every maintenance request ive submitted has been completed within 24hrs.
Rafael C.
Mar 30, 2021 Report
Simply the best management company in Philadelphia, I worked with many in this tough market, they are doing their Job@
Dustin K.
Mar 05, 2021 Report
They used to manage our community and they basically swindled us. They've offered no help and taken no responsibility in getting bills transferred to the new management company. They were bad when we had them and worse when we left them.
L. H.
Mar 05, 2021 Report
They are now charging $50 per light bulb change. We had assumed the large rent we pay covered all maintenance. It had been covering light bulbs (that we can't reach) for the 5-6 years we have lived here. Now they will not fix due to emergent issues. We actually just moved out and are thrilled because they have really destroyed 1 brown apartments. They will charge you your full security deposit. Beware.

They tried to charge for the full amount of rugs. We had been in the unit 6 years and the rugs were not new when we moved in. Lots of break ins - someone is using a key to break in at their 1 brown apts buildings. They hid break ins to storage units.
Colleen C.
Aug 03, 2020 Report
TCS took over a house we were renting in Kensington. Not only did they charge us for our last months rent though we had given last months rent when we moved in in 2018 to previous management they also claimed they would refund us at the end of the month (which was this July). We have reached out asking when we would be reviewing refund and so far crickets. Good for nothing thieves
Sami Bhatti
Oct 26, 2019 Report
If you are looking to manage your properties or any other management services, just contact the best team TCS Management services, highly recommended
Erik B.
Sep 03, 2019 Report
Terrible. Since October 1, we've waited to move out and decided just a few months after moving in we would not renew our lease. We moved in to find supplies laying around, issues still unattended to, and no instructions on how to even get in. Oh, and I wasn't even able to move in on October 1 because despite a gentleman named Rodney's claims, the place wasn't entirely ready for move-in.

He is disrespectful and beyond frugal; it took 2 months for a hole in our daughter's ceiling to be fixed despite our informing him she's asthmatic and anemic. Maintenance requests cannot possibly be taken seriously as we've gotten vague responses to inquiries and it just seems TCS is more interested in collecting rent money than providing a clean, safe place for people to live. If there is a TCS employee whose job it is to respond to these reviews, please spare us the contrived mess about wishing our experience were a better one and put that same effort into ensuring your properties are inhabitable and the people managing them aren't so casually incompetent.
Haji F.
Jun 02, 2019 Report
This is the worst company I have ever come across, first off my lease began and I still haven't received my keys to get into the apartment. I'm paying all this money to live there and I can't even get inside, how ridiculous does that sound? I wish I never sighed a lease with them
Nicole S.
Dec 30, 2018 Report
If you are a property owner, please, I implore you to go with another property management company. I've had a broken heater for 2 months and it's winter and they cannot seem to fix it. I've had to rearrange my schedule no less than 8 times to accommodate different people come over and try to fix it then they don't follow up (or care) to see if it was ever fixed. It wasn't. I could go on but don't want to bore anyone. Trust me. Stay away.
Naomi S.
Aug 31, 2018 Report
This is my first experience with apartment and this is company has given me the worst problems with communication and customer service. I have not received the proper customer service since I started with this company. I had an issue with my information with the electric not matching with the electric company and when I called to speak to someone they gave me the run around. Angela Calvanese than suggested that I wait until my move in date to find out if the electric is on or not. I found that to be very unprofessional. Then recommend me to speak to someone else.
Sheena T.
Aug 13, 2018 Report
This company isn't worth your time if your looking to rent property. The management in this office is DEADLY look at the condition of my young daughter and grand children are living. After several conversation and working with them to solve the issue here we are today with an even worse issue. This constant flooding is not only a danger of the mold growing back but it's so much that I becomes a LIFE DEATH situation for my 3yr old grandson to drown. Is it really going to take a DEATH before this owner does what needs to be done, I'm writing this as an official notice of me complaining publicly after speaking too the building manager
David Willett
Mar 10, 2018 Report
Tcs amazing. I only gave 4 stars because everyone has room for improvement but that's just my opinion . Tcs management has made my life easy. They are super responsive and care for my home. Keep up the great work.
Ryan G.
Mar 09, 2018 Report
Terrible company. No communication, overpriced repair in house folks. They over charge their landlords for repairs and they do a terrible job on repairs. They came in to repair drywall but did not sand, prime and paint. They lost my lockbox code, and had to send someone out to cut my lockbox. Then they didn't properly secure my back door and my house was left wide open. They tried to charge me for faulty work.

Now they won't take me off their email list until I "pay" for work they did a crap job on. Terrible. Don't sign up with these guys! The lease up agent did communicate through the process at all. Property sat for month.
Info I. Am A. Creator
Oct 05, 2017 Report
Excellent customer service from the accounting team! I had questions about my most recent statement and time was set aside for a meeting to address all of my questions. Items that required further action were directed to a supervisor and my issues were resolved quickly. I am glad I decided to change property managers to TCS. So far this has been an awesome experience.
Chelsea B.
Jul 29, 2017 Report
I would not recommend this company for anyone. Inquired about one of their properties and the person I dealt with was very rude, judgmental, and condescending. I was grilled by one of their employees (Tyler I believe) on how my choice to live in the area would not benefit me. Little did he know that I work in real estate and that is called steering, which is illegal. If I'm inquiring with you - a leasing agent, about a property, it's to live there not anything else.

It should be your job to sell me a lease, not project your opinion on where I should live. After checking out the property myself, I confirmed that he indeed lied in our exchange with the excuse on why I wouldn't be able to live there and was steering the entire time. I recommend that prospects highly think twice before considering this company and any of its properties as a suitable option.
Harry B.
Mar 28, 2016 Report
TCS is managing my property at Cityview. They are super responsive and courteous. Gaurav is very nice, smart, professional, and hardworking. For property management, they try to manage your property like it is their own. Their fees are also competitive. Lastly, a suggested room for improvement is to work on communication between their team members. This is challenging to do with a fast growing company that deals with many different types of people each day, but Gaurav can do it.