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Mallard Bay Apartments
Mallard Bay - Winner of the 2021 MMC Best Decorated Model and Best Leasing Office/Clubhouse Prodigy Awards! Mallard Bay Apartments is one of the wonderful additions to Crown Point, IN, offering an unparalleled lifestyle that makes you feel like you are on vacation every day. Comfort, convenience, and style are key when you live at our Crown Point, Indiana apartments.
Amenities
Everything at Mallard Bay Apartments is designed for your comfort, convenience, and needs, including our amenities! Our luxury apartments in Crown Point, Indiana, have spacious rooms enhanced by attractive embellishments, from the private lakeside patios/balconies to the full-size washer/dryer connections.
Floor Plans
At Mallard Bay Apartments, we're proud to offer you a well-designed collection of one, two and three-bedroom apartments in Crown Point, Indiana. Ideally located and boasting all the needed conveniences for a carefree lifestyle, our pet-friendly apartments are the home you've been waiting for. The one-bedroom apartments cover up to 773 square feet of space, while the two-bedrooms range from 947 to 1,034 square feet.
Map and Directions
Mallard Bay Apartments is within convenient reach of Downtown Chicago and has easy access to major thoroughfares, making us one of the most commuter-friendly communities in Crown Point, IN. Living in our apartments means being near Hammond and Merrillville, as well as tons of local attractions. Our proximity to I-65, State Road 30, as well as State Road 221, helps you reach historic Downtown Crown Point quickly and comfortably.
Reviews (16)
Melissa Farmer-Hill
Feb 23, 2024 Report
I am extremely satisfied with the management team. They consistently respond to maintenance calls. The grounds are always kept clean and well-maintained which creates a pleasant environment. They do have planned activities for our community and keep us informed on updates and changes. Overall they provide great service and we are happy to be a part of this community.
Savannah E.
Jan 04, 2022 Report
Very upset and displeased with the service I have received from the managers and employees. We had a bad snow storm the last 2 days and I wasn't able to get out to pay my rent so I paid 1 day passed due and they refused to take off my 50$ late fee. Secondly, I've been asking them to fix my sink the entire time I've lived here it makes an extremely loud noise I'm assuming something is wrong with the pipes where the connected the apartments, but they refuse to send a Plummer out here and tell me there's "nothing wrong with it." Funny because no where I've ever lived has had a loud sound coming from in the bathroom that wakes me up out of a dead sleep. I'm really concerned because I'm 9 mos pregnant and I am being induced Friday I just wonder if the noise will wake my baby up I'm hoping not!

Just upsetting when you are pregnant and can't get good sleep in your own home. And them telling me it's "normal" I even have videos I've sent in of it making the loud noise. Let's just say I will NOT be renewing my lease here.
Brooke Lynn
Jan 18, 2021 Report
The apartments and the amenities are so well taken care of. The stuff are alway so helpful and kind especially Colleen, she is always willing to answer any questions I have!
Cal Agee
Dec 22, 2020 Report
I love the staff and the Property Manager Colleen Bishop is Amazing! Definitely a Nice place to live.
Susan Hetrick
Dec 07, 2020 Report
I love living here. It is so nice to sit on the patio and look over the lake. All kinds of birds appear Very relaxing and staff is wonderful. Always some kind of surprise during holidays
Jj
May 06, 2020 Report
This place is terrible. The whole place is falling apart. Good luck getting any maintenance. The people who work there are shady people you don't want in your place. Never can keep employees working for them. They have alot of fake reviews from people that work from them on here. You would think they would at least try to hide the names but the office staff leave 5 star reviews. They won't plow the snow for days after the snow falls.

Good luck getting in or out when it snows. I could honestly sit here and write 5 pages of stuff but do yourself a favor and just don't with mallard Bay. I'm sure there will be some response trying to minimize my review or something saying I never stayed there. Well I lived there for 15 months while our house was being built. Don't know what was more exciting moving into my new house or moving out of mallord Bay.
Michael Litwiller
Dec 03, 2019 Report
I cannot recommend Mallard Bay Apartments enough! It is an excellent community, with everything one could ask for - close to good schools, great shopping, and a fantastic hospital. Look no further for an exceptional place to live.
Tiffany Pappas
Sep 13, 2019 Report
The newly renovated apartments are beautiful and modern - very difficult to find these types of apartments in the area. The amenities are great and the office staff amazing. Highly recommend.
Linda O.
Jan 14, 2019 Report
Lisa is gem and she was very helpful in making sure my move in was a success! Lisa made sure everything was communicated and I had all the resources. If Lisa wasn't available you have Emily who was just awesome and very friendly. I can say since Lisa and Emily arrived at Mallard Bay it's been cakes and pies! The wonderful ladies goes above and beyond. I would like to add since I have a very busy schedule it's great to know you can pay your bills, request maintenance repair, and receive a timely response.

I just love the paying online app it's such a life saver! I can pay my bills in between time of meetings! Lisa and Emily are great just give them an opportunity to work with you and you will see great results. A friendly smile goes a long way.
Phill Perry
Nov 01, 2018 Report
Apartments are clean & spacious, grounds are well-kept, and maintenance quickly resolves any requests. Amenities are pretty standard for the price range, but the staff goes above-and-beyond by sponsoring fun events for the community. The location itself is perfect. Quick & easy access to all of Crown Point/Merrillville conveniences. The best part of living here has been the front-office staff. Kasey, Emma, Emily, and Lisa are always upbeat and willing to help.

Always enjoy my conversations with them when I go to sign for packages. (Perhaps I even buy more stuff from Amazon just so I can hang out with them?) Overall, a highly recommended property with staff that makes you happy to call Mallard Bay home.
Phillip Martinez
May 09, 2018 Report
The air conditioning constantly goes out. They usually fix it quickly but it is about once per week. For the rent you would expect the apartments to be In great condition. Burn marks on bathroom counters, drawer fronts poorly nailed.back on, not all windows shut quite all the way, and lot of little things like that. Not huge problems but for the amount of rent they charge renters shouldn't have to deal with that.
Zachary Amberg
Mar 26, 2018 Report
They thought it was acceptable to give us our apartment (Day 1) with mounds of bird poop on the balcony. They said they have people coming in Tuesday to take care of it but, they knew for a month when we were moving in, so it should have been taken care of before we moved in. They also tried to up the rent that we already agreed to a couple weeks before we signed the lease. They're very shady and I would stay away.
Derek Govert
Feb 19, 2017 Report
I looked at a 2 bedroom and I loved the layout and the modern style. Very spacious and elegant. The price is right on track with market value. The property looked very clean and well kept. The location is just right for my needs being I work in East Chicago I have to use I65 witch is very close. My leasing agent was Kasey who was very knowledgeable and friendly not pushy at all. I highly recommend Mallard Bay to anyone in all stages in life, be it just beginning at your first place or recently divorced like myself it's a great fit for all.
Diane Thomas-Joy
Jan 03, 2017 Report
We have enjoyed our stay here after three years, even though we have been under four managements. The new manager is very hands on and is willing to fix and change whatever is needed. When we first moved here, we had water in the ceiling for at least 1 year and the rent was never adjusted. After that hiccup and this new Manager we have been very pleased. We appreciate Rob, Holly, and Erin.
Jennifer Schuler
May 10, 2016 Report
I had the pleasure of visiting Mallard Bay while I was in town for the holiday. They had a beautiful 3 bedroom. They layout was lovely. I never heard the noise of a neighbor the way you would think by being so close in residences. It was a very quiet community. Mallard Bay definitely had the "welcome home" appeal!
Bill Windle
Oct 29, 2015 Report
Giving this review 2 stars only because it seems by management responses to reviews that the previous office staff has been removed. I moved into Mallard Bay in March 2015 and enjoyed it for the most part (aside from pretty terrible internet/cable provided). When they changed office staff in summer of 2015 it went downhill. My air conditioning went out in the middle of July, and it never got permanently resolved.

There was clearly a coolant leak, and they kept putting more coolant in. I'd have AC for maybe 12 hours and then back to the 80+ degree apartment (I was on the 3rd floor). They rode the summer out until AC was no longer needed (good luck whoever lives in my old apartment this summer). I got transferred to Michigan for work in November. When I approached the office staff (Xavier) about procedure for early termination, I was just told that it would "be expensive." When I asked what the fee is, I was told "it's like $5,000." Long story short, I paid the remainder of my lease without living in the apartment for 5 months.