Business Details
46 Years
experience
Emergency
services
Your Trusted Property Management Partner in Boise, ID
Realty Management Associates has been a trusted leader in property management since 1980, serving the Greater Boise Metro Area. Our CRMC certification by NARPM underscores our commitment to excellence in managing single-family homes and small multiplex properties. With over 40 years of experience, we utilize proven systems and best practices to maximize owner profits while preserving property value. Our comprehensive services include rigorous tenant screening, multimedia marketing strategies, and 24/7 emergency maintenance support. Our team of certified professionals maintains a 10+ year average employee tenure, ensuring consistent, high-quality service. We prioritize transparent communication and tailored solutions, serving clients from Boise to Mountain Home. Our 600+ managed units and top-three Google review rankings reflect our dedication to client satisfaction. We combine technological innovation with personalized service, including automated showing systems and syndicated property listings across national platforms. Our financial management services provide detailed monthly statements and electronic banking integration. We maintain strict compliance with Idaho landlord-tenant laws while fostering long-term client relationships through ethical practices and industry-leading expertise.
Services
Property Management
Tenant Screening
Maintenance Services
Marketing Solutions
Financial Reporting
Details
- Year established: 1980
Highlights and features
- 40+ years of specialized property management experience in Boise
- CRMC-certified with industry-leading standards and procedures
- 24/7 emergency maintenance service for property emergencies
- Comprehensive tenant screening with 98% on-time rent collection
- Syndicated marketing across 15+ national rental platforms
Associations and certifications
- CRMC (NARPM)
What people say
Professional staff
Prompt maintenance
Effective marketing
Thorough screening
Transparent communication
Services
Property Management
Our comprehensive property management services cover every aspect of residential property oversight. From routine inspections to financial reporting, we ensure optimal property performance and tenant satisfaction. Our team handles maintenance coordination, lease enforcement, and vendor management while providing regular property condition updates. With a 10+ year average staff tenure, we maintain consistent service quality across Boise's diverse real estate market.
Tenant Screening
We implement a rigorous multi-step tenant screening process that includes credit checks, criminal background investigations, and rental history verification. Our system identifies qualified applicants while maintaining 98% on-time rent collection rates. We enforce strict lease compliance and provide legal support for eviction proceedings when necessary, ensuring property owners' interests remain protected.
Maintenance Services
Our 24/7 emergency maintenance service addresses urgent property needs with rapid response times. We coordinate preventative maintenance schedules and manage repair projects through pre-vetted local contractors. Our dedicated maintenance coordinators ensure quality workmanship and timely completion while maintaining detailed service records for property owners.
Marketing Solutions
We employ a multi-channel marketing approach that combines professional photography, 3D virtual tours, and national listing syndication. Our automated showing system streamlines tenant applications while local signage and community networks maximize property exposure. This comprehensive strategy reduces vacancy periods by an average of 30% compared to industry standards.
Financial Reporting
Our financial management services provide detailed monthly statements with invoice documentation and electronic payment processing. We handle tax reporting requirements including 1099 preparation and year-end profit/loss statements. Owners receive real-time financial updates through our secure online portal while maintaining complete transparency in all transactions.
People
Spencer Henderson
Owner/President
Native Boisean with Fortune 500 experience at Google and Cisco Systems. Joined RMA in 2014, became President in 2020, and 50% owner in 2021. Specializes in strategic leadership and property technology implementation.
Brandy Ker
Owner/Secretary-Treasurer
University of Idaho graduate with 14 years in developmental services. Joined RMA in 2011, became Secretary-Treasurer in 2020, and 50% owner in 2021. Manages financial operations and tenant leasing with a focus on client relations.
DaNay Salas
Director of Business Development
Former US Forest Service employee with exceptional customer service recognition. Joined RMA in 2019, promoted to Director of Business Development in 2021. Focuses on client acquisition and marketing strategy implementation.
Marc Banner
Founder/CEO
Industry leader since 1979 with MPM and RMP designations. First CRMC-certified company founder in Idaho. Served as NARPM president in 2005. Developed comprehensive property management systems adopted nationwide by top firms.
Laura Behm
Project Manager
Computer science graduate with 12 years programming experience. Joined RMA in 2005, applying technical expertise to process optimization. Manages special projects and system improvements while maintaining 20+ years Boise residency.
Questions
What types of properties do you manage?
We specialize in single-family homes, townhouses, condominiums, and small apartment properties across the Boise metro area.
How do you handle maintenance emergencies?
Our 24/7 emergency service responds promptly to urgent issues with pre-vetted local contractors available for immediate repairs.
What's your tenant screening process?
We conduct comprehensive background checks including credit history, criminal records, rental references, and income verification to ensure qualified tenants.
How do you market rental properties?
We use professional photography, 3D virtual tours, national listing syndication, and local signage to maximize property exposure and reduce vacancies.
What financial reports do owners receive?
Monthly statements with detailed invoices, electronic payment options, and year-end tax documentation including 1099 forms and profit/loss statements.
Are you licensed and certified?
We hold the CRMC certification from NARPM, the first in Idaho and one of only 48 nationwide for meeting strict industry standards.
Videos
Reviews (25)
Darin Taylor
Jun 11, 2022
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I am a land use and property law attorney, and was helping a couple identify, qualify for, and move into a replacement property when they we displaced by the new State Highway 16 connection between US Highway 20/26 and Interstate 84 in Nampa, Idaho. Realty Management Associates (RMA) went above and beyond what we experienced with five other property management companies. RMA had to follow its rules, but listened and understood our situation, provided a lot of clear communication, and coordinated with the owner of the rental property and relocation specialist. Because of RMA, the couple was able to relocate within the set time limits. We were in a pinch, and RMA came through for us! Thank you DaNay, Brandy and rental property owner!
Samantha Ker
Jun 11, 2022
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I have been renting from Realty Management associates for about a year now! They are dedicated, easy to reach, and always reach out about updates concerning the property. They are quick with any maintenance issues and always make me feel like I can reach out about any concerns I have!
Matt Stone
Jun 08, 2022
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This company posts listings on properties they do not own or manage. I have found several listings on my own and other properties where they have listed it for rent without authorization. This company provides false sales and tax information to listings they have no right to touch. Reply to your response: Yes you do. I am looking at your company listing my house for rent for a day on 2 different dates and I have never entered into a contract with you.
Susan McDonald
Mar 22, 2022
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I'm a property manager from Oregon and I was wondering what my experience would be "from the other side" as I tried to find a rental house for my Boise State student. After calling many property management companies, I ended up working with with Brandy at Realty Management Associates and I can't say enough good things about her and others that I spoke with on the phone. Brandy was always happy to answer my many questions, never seemed impatient, and in the end, was able to help secure a great property for my daughter. Great experience and I highly recommend them to others looking for rental property in Boise.
Amanda Godfrey
Mar 17, 2022
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RMA has been a great property management company in the Boise area to work with. Their attention to detail and their customer service has been exceptional and such an easy company to work with. I would highly recommend them!
Larissa Martineau
Mar 14, 2022
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The people at RMA are so professional and thorough in their process. They very clearly explained the services they could provide to assist in renting my property. I chose their Lease Only option, which was very reasonably priced. They found a lessee who met all of my terms and conditions in under two weeks. They really know the market, gave great advice, and managed my expectations very well. I highly recommend them!
Bret Carmichael
Mar 11, 2022
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I met the president of the company a couple weeks ago at the Idaho Legislature. He was there talking about Tenant's rights and the laws. There were things that I did not agree with but it was clear that his property management company wants to see tenants taken care of. There were other companies there talking on this as well and I just wanted to say how much we appreciate good business treating its customers.
James Wakeman
Mar 10, 2022
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My company works as a vendor for them and many other property management companies. I can full heartedly say they are one of the most caring property management companies I have come across. They take good care of their properties, they try to toe the fine line between property owner and client with as much tact as possible. They just seem like a really great company to rent from or work for. If your looking to rent i would definitely give them a call!
Cody Jones
Feb 05, 2022
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I had to move out of state on short notice for work and broke the lease.or so I thought. I happily paid RMAs "lease break fee" along with an additional $120 a month for "marketing" to re-lease the space. Being told on the phone with them that is all we were going to be responsible for, now they want rent for the remaining months. A "lease break fee" makes sense, so long as that being it. Why would we pay the asked for amount to "break the lease".
When all that means to them, is they are going take the money to "break the lease" as well as continue wanting rent for the space? I understand that's my fault for trusting them at their word. However, that just seems very unethical. also 90% of the outlets in the house were loose and couldn't be used. That's besides the point though.
When all that means to them, is they are going take the money to "break the lease" as well as continue wanting rent for the space? I understand that's my fault for trusting them at their word. However, that just seems very unethical. also 90% of the outlets in the house were loose and couldn't be used. That's besides the point though.
Wayne Wright
Dec 15, 2021
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We have had no issues with RMA. Any requested maintenance work has been handled quickly. Should we become landlords in Boise we would definitely consider RMA to manage the property.
Kyle Heron
Dec 03, 2021
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Over the past couple months I have been renting through Realty Management and I have nothing but good things to say. Their communication about what going on is very straight forward. They do not try to sneak in fees or charges when it comes time to pay rent and if there is a charge their is an explanation on what it is for. Also, if we need something checked on or fixed at the house we do not hesitate calling or putting in a work order.
In the past we were always worried about contacting our property manager because they were sneaky with fees and not friendly. DaNay is the person we go through and she has made it so smooth and stress free. We have no problem reaching out if anything comes up. She is awesome with everything and if she does not know something she gets back to us in timely manner. Overall, DaNay and RMA are awesome
In the past we were always worried about contacting our property manager because they were sneaky with fees and not friendly. DaNay is the person we go through and she has made it so smooth and stress free. We have no problem reaching out if anything comes up. She is awesome with everything and if she does not know something she gets back to us in timely manner. Overall, DaNay and RMA are awesome
Chad Manchin
Nov 16, 2021
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I have been rented a unit that RMA has managed for a couple years. The building I lived in sold to some new investors just a couple weeks ago. Honestly I cannot say enough how responsible and personable RMA has been with me as a tenant. They have always been there when I have had questions and we have built a good working relationship. Any other property manager I work with in the future is going to have a high bar to match for the service I have gotten.
Amber Bee
Nov 10, 2021
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I have been renting from these guys for over a year and I have nothing but good things to say. Easy to work with, prompt responses, and they have helped me get my credit score back up. Thank you RMA!
The Guru
Oct 29, 2021
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Been living in Idaho now for 16 years and am no strange to the Nampa, Meridian and Boise Area and lived in many different homes through the years here. We are still renting but I will NEVER again rent from these abusers. Realty Management Associates they refer to as RMA is the WORST company to do business with. I never had as many issues with prior property managements. This company is here to STEAL your money and they don't care. Don't be as naive as I was.
Stefano Balistreri
Jun 29, 2021
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It's been a pleasure working with everyone at Realty Management Associates. Their online platforms really do make it easy to schedule and complete all repair and maintenance projects on time. Our team enjoys serving their team and clients. Teamwork makes all the difference!
Doug Hofmann
Jun 26, 2021
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I was referred to RMA several years ago from a fellow real estate agent. Not only do I use RMA's services myself, but they are the only property management company I recommend. Their level of service and professionalism is far above any other prop management company I've found. They do a great job, highly recommend!
Teresa Maynes
Apr 18, 2021
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We rented a house managed by RMA for 3 years. We had a very positive experience as renters! Our property manager changed a few times but we finished with Jackie Lusk and she was great. Our requests were always responded to quickly and they were very understanding. Would definitely recommend!
Eric Weimer
Jul 26, 2020
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I was a tenant with RMA for two years. They have been nothing but professional and kind through my residency! Very willing to respond to my questions or needs as a tenant. Maintenance requests were acted on incredibly fast, and the gentleman that did the repairs was also really nice. Rental payments are also easy with their online system. I'm very happy with the quality of service I received and I would not hesitate to recommend them to anyone.
David and Olga Goretoy
Hello Brandy, hello Spencer,
How are you both doing? My wife and I would like to express our thanks for providing us a home for two years and the wonderful management service that came with it. We would like to let you know that we have received a deposit refund check and are very grateful for that. All the items listed in the deposit expense summary are good and we have no issues with it. This is where we say goodbyes :)
Thank you again. We value your company and the staff with it.
How are you both doing? My wife and I would like to express our thanks for providing us a home for two years and the wonderful management service that came with it. We would like to let you know that we have received a deposit refund check and are very grateful for that. All the items listed in the deposit expense summary are good and we have no issues with it. This is where we say goodbyes :)
Thank you again. We value your company and the staff with it.
Eric Ransom
Claire and RMA are fantastic! They gave an honest assessment of my rental property, were quick to get advertising out, have a very responsive team that get back timely, and get the home ready for new tenants. By far the best experience I've had with any property management group.
Sue Desrosier
Claire, Spencer and the entire RMA Team have been fantastic! From day one, they assisted in turning a negative tenant situation into a positive one, being thoughtful advocates for both tenant and owner. I appreciate their professionalism, insight, and suggestions regarding the property to retain exceptional tenants. We have used many of their preferred vendors too. Every single vendor was great to work with, and even offered preferred vendor discounts! As an owner I appreciate the peace-of-mind I now have regarding my property.
Trevor Brown
Everyone at RMA has been AWESOME!! I have rented from them for several years and would highly recommend them to anyone looking to rent or put your house up for rent! Every time I have had any issue, they have been very quick to respond. I am now purchasing the home I have been renting and hope to turn it into a rental for myself in coming years and you can bet I will have RMA Manage it for me!! Thank you RMA!
Cameron Williams
As a property owner I to have had a very positive experience working with all the staff at Realty Management Associates. Communication has been fast using cell calls, texts and emails. Units have been rented quickly with quality tenants, clear contracts and full market rents. Property repairs have been completed quickly and at a reasonable cost. Overall my experience has been excellent at I will continue to use their management services and highly recommend them!
Brian Bentler
I have had a great experience with Realty management Associates in Boise, Idaho. My wife and I first moved into one of their apartments back in January. Since then, they have provided exceptional customer service by maintaining the landscape around the building and repairing anything that needed attention. Within the last year, RMA has replaced our microwave and our dishwasher free of charge! Both were not working properly and when we requested that they come out and repair them, they simply gave us brand new ones!
They also repaired our rotting fence gate and have consistently worked with us to meet all of our needs. I would highly recommend the friendly, responsive, and committed staff of Realty Management Associates.
They also repaired our rotting fence gate and have consistently worked with us to meet all of our needs. I would highly recommend the friendly, responsive, and committed staff of Realty Management Associates.
Chloe Foster
I have lived in my apartment through Realty Management for two years. There's one employee who has always been kind and helpful to me no matter what it was. She always responds promptly to my emails and questions. Every time I go to pay my rent she has the friendliest smile on her face and this makes me feel welcome. Her name is Brandi. I appreciate her hard work and how friendly she is every time I see her. Thanks! :)