Rent Appeal

Our full-service property management handles day-to-day operations while protecting your investment. We coordinate maintenance, collect rent, and manage tenant relations with transparent communication. Owners receive monthly financial reports and have 24/7 access to property data through our secure online portal.

We implement rigorous tenant qualification standards including credit checks, criminal background screenings, and rental history verification. Our process ensures qualified tenants while maintaining compliance with fair housing laws. This reduces eviction risks and protects property value through responsible tenant placement.

24/7 maintenance support handles emergency repairs with immediate response times. We coordinate pre-approved vendors who provide documented before-and-after repair photos. All maintenance costs are passed directly to owners without markup through our transparent billing system.

Comprehensive financial tracking includes monthly income statements and year-end tax documents. Our digital portal stores all accounting records with bank-grade security. Owners receive automated ACH payments by the 15th of each month with detailed expense breakdowns and digital receipts.

Professional property listings feature high-quality photography and multi-platform syndication across major real estate websites. Our marketing strategy reduces vacancy rates through targeted exposure to qualified renters. We guarantee property readiness before marketing begins to ensure competitive positioning.

We provide full-service property management including marketing, tenant screening, rent collection, maintenance coordination, financial reporting, and eviction management.

Our 3-Week Rental Guarantee ensures qualified tenant placement within three weeks, or we cover your first two months of management fees.

Yes, our 24/7 maintenance team responds immediately to emergency repairs with transparent cost documentation.

We conduct credit checks, criminal background screenings, employment verification, and rental history analysis using strict qualification standards.

We manage properties throughout Atlanta and surrounding counties including Fulton, DeKalb, Cobb, Gwinnett, and Forsyth.

Our secure online portal provides 24/7 access to financial statements, maintenance records, tax documents, and property communications.

I am renting through a larger management company for the first time and it has been a pleasant experience. They responded quickly throughout the application and move-in process. They also handled my first maintenance issue promptly, resolving it very quickly.

Naomi Walker, Rent Appeal's Maintenance Manager, possesses 15 years of experience in property management. She exhibits a high level of professionalism, knowledge, and efficiency. She is an excellent manager who supports her teams and contributes to the company's success. Her expertise and management skills make her highly recommended.

Working with Rent Appeal has been a great experience as a vendor. The maintenance teamNaomi, Fernando, and Jayhas been consistently kind and responsive. Together, we've quickly addressed many urgent situations, providing peace of mind to both owners and tenants.

Job was largely receptionist/customer service for tenants and tenant applicants with issues. Not an issue, just needs to be fully explained to future prospective employees. Company has some challenges staying focused and addressing problems head on. However, I do believe the individuals working there are passionate about the business. Owner does like to treat the office with lunch every other week or so.

This was much appreciated. Typical day includes getting USPS mail, checking email, answering phones, handing tenant questions and issues, paying tenant related bills, processing tenant move in/out, insurance complaisance, HOA violations and the like.

This company is managing a townhome that I am renting out. When I arrived to the townhome, it was very dirty (hair, dirt and marks all over the wall). They said that was cosmetic and they already had a cleaner come in. When I pushed, they offered me a $75 credit for cleaning a 2400 sq ft place. There has also been several drawers, door frames and holes that I put in a Maintenance request for and it has been 2 weeks since with no word. I have reached out to our rental property manager regarding these issues more than 5 times with little to no response. OWNERS DO NOT USE THEM

I have known and worked with Jenn for several years, and she is an outstanding entrepreneur who takes great care of her customers. She is extremely knowledgeable in her industry, and does a super job working with owners and tenants. She is a smart, responsive and energetic business person, and I would unreservedly recommend her to anyone who is looking for reliable property management.

I just sold my condo through Appeal property managed by the same people at Rent Appeal. I went with them because they are knowledgeable for both rental & sell/buy. I wasn't sure what I wanted at the beginning and Jennifer was very helpful going through the options with me. When I decided to list, Laura was my agent. She was very professional and well experienced that I trusted her with the whole process. She was on top of everything and reply promptly to all my messages. I had great experience from beginning to end. I highly recommend them!

Rent Appeal has done a great job at managing our property for the past 2 years. Jennifer is very responsive and worked closely with us to ensure we were comfortable with the tenant in our property. They do a great job at documenting any request, payments and maintenance issues. Definitely recommend.

I was a tenant for 3 years with Rent Appeal. In my opinion their processes only improved over time. The website to pay your rent and make maintenance requests was very user friendly. I honestly cannot think of one instance when I did not receive a prompt and courteous response from either Jennifer or Alyson. Jennifer is definitely passionate about her business, which she should be, and Alyson is a great assistant.

I actually purchased the home I was renting and Jennifer was a great resource throughout the buying process and actually gave me words of encouragement when the closing took longer than we had anticipated. The sellers were awesome also and I couldn't ask for more when it came to communication. Jennifer has even reached out to me AFTER the closing several momths later to check in and make sure I was aware of filing for my homestead exemption.

She could have simply walked away after the deal closed. Even the previous owner has reached out to me; which they certainly were not obligated to do after the closing. Overall, I had a great experience with Rent Appeal and would definetely recommend their services!

Rent Appeal, Cara has been my contact since they took over management for the condo I leased for the last 4 years. Cara and the team have been nothing but professional and catering to me. The website is great for lease payments and any other needs. Cara has always communicated great via email, but mostly text and phone conversations. I've had a GREAT experience with Rent Appeal!

I've worked with Rent Appeal as a property owner on several occasions. The tenants they've placed for me have been great thus far. Cara has been an absolute pleasure to work with. Even with her busy schedule, she manages to make time to speak with me and answer my million questions. I look forward to working with her and the Rent Appeal team on my future projects.

The Rent Appeal and Appeal Property Group went above and beyond to prepare and sell our rental property. The property was in a poor condition when we switched to using Rent Appeal for property management. We worked with Appeal Property Group when we decided to sell the house. Since we were out of state, Jennifer and Laura managed the entire process from finding a contractor to making selections to making sure the sale went smoothly.

They were quick to respond to our calls, texts, and emails throughout the process. We appreciated their guidance when we ran into hiccups. We recommend Rent Appeal and Appeal Property Group for anyone looking for property management or to buy/sell a house!

Communication is not the greatest. When issues arose at our rental home took too long. The last issue with possible mold smell coming from our HVAC we were told that we would be paying for the workers to come out and take a look. We rent for a reason because my family move every three years generally due to active duty military. This is the first time I have ever been told that WE WOULD HAVE TO PAY. SMH.for awareness my wife and I keep a very clean house and take care of each rental well. Rent Appeal can do better than this!

I've owned rental properties for 9 years, and the biggest challenge I've had as an out-of-state investor is ensuring I have good property management for the property. I've been through numerous property managers because of how bad they can be. Rent Appeal is by far, no contest, the best property management I've worked with. Their systems and communication are literally flawless in my opinion, and I'm honestly not sure they could make my life an easier than they already do.

I have properties in other areas outside that which Rent Appeal services, and the contrast between the PM I have on those properties and Rent Appeal is like night and day. I wish I could have Rent Appeal managing all my properties! They are truly a dream to work with. Not easy to find in property management.

I have used Rent Appeal as my property manager for about 10 years until I sold the property. They made being a remote landlord almost painless. They found excellent tenants, the last staying with the property for 8 years. The tenants took reasonable care of the property and Rent Appeal monitored them well. Maintenance was handled easily and often Rent Appeal's contractors were more cost effective than anyone I could find. I highly recommend them and would use them again if I owned a rental in the greater Atlanta area.

I have been working with Rent Appeal for one year and I'm very impressed with the level of professionalism and expertise of the group. Jennifer was super helpful and patient with answering all of my questions prior to me signing a landlord contract with the company. Within thirty days of signing the contract, we had a signed leasing agreement for a tenant to move into the property. The entire process has run very smoothly and efficient.

This is especially important to me since I live in a different state. I am most impressed with how questions and concerns from the tenant are addressed. Requests for repairs are handled quickly by Laura and we partner on the best approach to resolve all issues. I can not say enough about how awesome it has been to work with Rent Appeal. This is a top-notch company that I definitely recommend to both potential tenants and landlords!

I've been a tenant with Rent Appeal for a year and a half and have had pretty good experiences with this company. While issues are going to always arise when renting, I do believe Rent Appeal makes every effort to reasonably and quickly resolve issues fairly. The property is managed with regular maintenance to HVAC systems twice a year which is not always offered with other management companies. Also the payment and maintenance request portal are very user friendly.

With so many property management companies to choose from, it is difficult to assess fairly which reviews are legitimate or from angry tenants. From personal experience, Rent Appeal's owners are accessible and interested in ensuring tenant concerns are addressed fairly.

Renters Beware! Rent appeal has a habit of adding extra charges. Not fixing things in a timely manner. In fact they do nothing in a timely manner. Make sure you document everything. I am surprised they haven't gotten sued yet. But I'm sure it's coming BE AWARE!

My tree service company has done work for this property management company for years and it is amazing! They have a great portfolio of properties that are extremely well maintained. Their tenants seem quality and their property owners seem to really care about the properties. They are always hiring my company to clean up the dead and hazardous trees to help protect the property and tenant. It's unusual in my opinion to see such quality from a management company. This is the company to use!

After telling the agent our credit score, which was below what their requirement was, telling of a 5 month stay on a lease which I ended due to the sudden death of my husband and showing 4 1/2 years of excellent rental reference, and have substantial monthly income the agent encouraged me to fill out the application and pay for the credit and background check. After taking more than a week the agent turned down our application. Is this a new scam? The agent knew in the beginning that we were not going to be approved, but she encouraged us to proceed. Renters beware! Very unprofessional acting and luring.

I was a tenant with Jennifer using Rent Appeal for 6 years. Jennifer and entire team was quick, professional, and the online process made renting a breeze. Highly recommend this team for any renting needs!

Jennifer is very responsive. I mean Speedy Gonzalez fast. I didn't have to use their services because I ended up putting my property on the market. However, I can tell from her reply time and her demeanor, that she would do what's necessary to rent your house to a quality applicant. She referred me to people that were able to help me rent it out if I decided to go that route. I have only positive things to say about her.

I have to say for all the property management co I've dealt with, Jennifer was very attentive and responded to all my phone calls and texts. When I had issues with the house she def got it taken care of. I highly recommend Rent Appeal! They do their best and I've enjoyed being a tenant. Ending our lease was easy and again she helped all she could! Even stayed pleasant from beginning to end of the 3 years I leased at the residence! Thank you Jenn!

Jennifer and the team are bottom line dependable, honest, and always quick to communicate which in my case is important since they have been managing my property for over 2 years. I live in California and I depend on the team to provide timely payments, updates on tenant issues, etc.

Jennifer came highly recommended to me from a family member and I highly recommend them to anyone looking for a professional and dedicated team of property managers.

Thank you for all the help that you have given me and my family over the past 3 years. Thank you for everything you do!!!

Jennifer and the Rent Appeal team have been managing my properties for 4 years now. In this time, the Rent Appeal team has been extremely reliable, professional and easy to work with. With Jennifer there are never problems, only solutions; and they're all executed in a timely manner. Highly recommend this management company!