Business Details
Trusted Property Management Services in San Bruno
At Rockaway Residential Management, we approach property management as more than a professionit's a commitment to fostering thriving communities. Since our inception, we've prioritized personalized service, ensuring properties remain well-maintained while balancing the needs of residents and property owners. Our team combines local expertise with a proactive mindset, addressing challenges with resourcefulness and integrity. We specialize in managing single-family homes, condos, and multi-family apartments across the Northern Peninsula of the San Francisco Bay Area, offering tailored solutions that reflect our deep understanding of regional markets. Through transparent communication and meticulous attention to detail, we deliver efficient property management services that protect investments and enhance living experiences. Our dedication to continuous improvement drives us to stay ahead of industry trends while maintaining a focus on long-term relationships built on trust and accountability.
Services
Property Management
Tenant Screening
Maintenance Coordination
Financial Reporting
Compliance Services
Lease Agreements
Market Analysis
Rent Collection
Vendor Management
Property Marketing
Served areas
- San Bruno, Pacifica, South San Francisco, San Francisco, Daly City, Millbrae, Burlingame, Brisbane
Highlights and features
- We provide personalized property management with local market expertise.
- Our team offers transparent financial reporting and timely communication.
- We maintain properties through proactive maintenance and vendor supervision.
- Our compliance expertise ensures adherence to housing regulations.
- We deliver customized leasing strategies for property owners.
Associations and certifications
- California Apartment Association
- National Association for Residential Property Managers
- California Certified Residential Manager
What people say
Diplomatic communication skills
Positive and caring attitude
Thorough tenant screenings
Timely maintenance responses
Professional expertise
Services
Property Management
We offer comprehensive property management solutions covering tenant relations, rent collection, maintenance coordination, and compliance oversight. Our services ensure property owners receive consistent returns while maintaining resident satisfaction through professional communication and efficient problem resolution. Our local market expertise helps maximize property values and minimize vacancies.
Tenant Screening
Our rigorous tenant screening process includes credit checks, background investigations, and rental history verification. This systematic approach helps property owners secure reliable tenants while maintaining fair housing compliance. We evaluate applicants against standardized criteria to ensure quality tenant placements that protect property investments.
Maintenance Coordination
We provide prompt maintenance response and scheduled property inspections to preserve asset condition. Our vendor network handles repair requests efficiently while maintaining quality standards. Annual walk-through inspections and immediate issue resolution help protect property value and ensure resident safety through proactive upkeep.
Financial Reporting
Our financial services include rent collection, expense tracking, and comprehensive monthly reporting. Property owners receive timely payments and detailed statements covering income and expenditures. We maintain transparent financial records with accurate tax documentation to support informed investment decisions.
Compliance Services
We ensure adherence to local, state, and federal housing regulations through updated lease agreements and proper documentation. Our compliance expertise covers fair housing laws, safety standards, and lease enforcement. Regular policy updates help property owners avoid legal risks while maintaining ethical business practices.
Questions
What property management services do you offer?
We provide full-service property management including tenant screening, rent collection, maintenance coordination, financial reporting, and compliance services for residential properties in the San Francisco Bay Area.
How do you determine rental pricing?
We conduct market analysis to evaluate current rental rates and recommend competitive pricing based on property condition, location, and market trends to maximize owner returns.
What areas do you serve?
We manage properties throughout San Francisco and San Mateo counties, including Pacifica, San Bruno, South San Francisco, and other Bay Area communities.
How are maintenance requests handled?
We respond promptly to maintenance issues and coordinate repairs through our network of qualified vendors to ensure timely resolution and property preservation.
What tenant screening process do you use?
Our screening includes credit checks, criminal background investigations, rental history verification, and income evaluation to ensure responsible tenant placements.
Reviews (10)
Julia Mercer
Jun 03, 2022
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My partner and I lived in a property in Burlingame, CA managed by Rockaway Residential for the past year and had a wonderful experience. Kristine actually tipped us off to the apartment when we were touring another place in early 2021 and it was a gem! She is super friendly and responsive, and the website is easy to navigate and use pay rent or submit maintenance requests. We experienced a couple issues with a leak and pests while we lived in the apartment and she always had someone booked to come take a look/fix the issue by the next day. Couldn't recommend Kristine and Rockaway enough!
Jamie Brown
Apr 11, 2022
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Kristine at Rockaway Residential Management is my number one go-to person on ANY rental/tenant questions! She is extremely knowledgeable about the industry and her work ethic and integrity are impeccable. A class act, professional, positive, and honest. There is no one else I would trust more!
Adrian Nunez
Jan 03, 2022
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Being one of Rockaway's vendors, we can easily say that this company is super easy to work with and very responsive and highly professional. They are one of our fastest paying clients, we would highly recommend anyone looking for a property management company to consider working with them. We value our relationship with them and are looking forward to continuing working with them this new year!
Erin O'Loughlin
May 07, 2021
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Kristine was a big help during our moving out process despite only taking over management of our property in the final month of renting it. It was really great to wind up dealing with her, a friendly and competent person, for the move out instead of the faceless contractors we'd been dealing with for the majority of our lease. She made it clear exactly what we needed to do to have a smooth move out, and notified us of our deposit being returned well within the mandated period. Thanks Kristine!
Erin O'Loughlin
Jan 03, 2021
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Kristine was a big help during our moving out process despite only taking over management of our property in the final month of renting it. It was really great to wind up dealing with her, a friendly and competent person, for the move out instead of the faceless contractors wed been dealing with for the majority of our lease. She made it clear exactly what we needed to do to have a smooth move out, and notified us of our deposit being returned well within the mandated period.
George Mamashiani
Oct 06, 2020
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By far the best Management company Ive ever worked with. Kristines experience, knowledge, and attention to detail with clients is impeccable. Its so refreshing to deal with a company that can resolve issues quickly and effectively. Stress free! Highly recommended.
Bilal A.
Aug 12, 2020
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Kristine is helpful and straightforward. I applied for a rental apartment in SF, she called me the next morning to set a viewing appointment. The application and approval process is clear. Kristine was quite patient when some references were not reachable, and was relatively flexible with the move-in date. She kindly organized carpet shampooing 2 days before I moved in. The apartment was in good condition.
When I mentioned that I might be out-of-town on the scheduled fire inspection date, Kristine kindly offered to be present instead. In a nutshell, Kristine is a reliable and supportive apartment manager, highly recommended.
When I mentioned that I might be out-of-town on the scheduled fire inspection date, Kristine kindly offered to be present instead. In a nutshell, Kristine is a reliable and supportive apartment manager, highly recommended.
Vanessa Navaro
May 20, 2020
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Kristine goes far and beyond her expectations for her clients. She has great communication and knowledge of her profession. I've seen the care she gives to the properties and have witnessed her on several occasions at properties. If you are looking for someone who can assist you in your residential/property management needs, I highly recommend her. She gets the job done.
Daniel Varela
Apr 24, 2020
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Kristine is one of the greatest person I ever met I been working as a repair maintenance for Kristine for the last 3 years and the tenants that I been working as a repair they loved her , and since she left the other company she used to work they would like her back since has been always in top of theirs Maintenance needs , I definitely recommend Kristine
Michell G.
Feb 17, 2020
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Kristine Abbey is a Professional, Reliable and Honest person to do business with. I personally have worked with Kristine at Oakcreek Apartments, a Luxury Complex near Stanford University for a number of years. We worked side by side and I never had any issues completing tasks and strategizing our next project together. She was always mindful of the residents and took extreme care of the property.
She's extremely helpful, loyal and is a problem solver! She likes to find the root cause of an issue and tackle it head on. She is great at compromising and has keen attention to detail. She's a team player and takes full responsibility for all her actions. You can count on Kristine to make things happen! I'd be happy to do business with her in the near future. You can trust that she will give you 100%, every time!
She's extremely helpful, loyal and is a problem solver! She likes to find the root cause of an issue and tackle it head on. She is great at compromising and has keen attention to detail. She's a team player and takes full responsibility for all her actions. You can count on Kristine to make things happen! I'd be happy to do business with her in the near future. You can trust that she will give you 100%, every time!