Business Details
Emergency
services
Professional Property Management Services in Las Vegas & Mesquite
Colonial Property Management was founded on the principle of delivering exceptional value to Homeowner Associations through transparent communication, accurate financial reporting, and experienced management. Our team prioritizes community needs by maintaining compliance with governing documents, conducting regular property inspections, and providing 24/7 emergency support. We foster collaboration between Boards of Directors, homeowners, and vendors while leveraging technology for real-time account access and streamlined operations. As industry leaders, we maintain memberships in the Community Associations Institute (CAI) and local Chambers of Commerce to stay at the forefront of best practices.Our dedicated IT staff ensures secure online portals for document sharing, payment processing, and compliance tracking. With a focus on small manager-to-client ratios, we deliver personalized attention that transforms communities into thriving, financially stable environments. Our services include budget preparation, delinquency reporting, contractor oversight, and compliance monitoring, all executed by certified professionals with deep local market knowledge. This commitment to excellence has established us as a trusted partner for associations in Las Vegas and Mesquite.
Services
HOA Management
Financial Reporting
Compliance Monitoring
Emergency Response
Online Portals
Contractor Oversight
Budget Preparation
Delinquency Management
Document Management
Board Support
Highlights and features
- We maintain a small manager-to-client ratio for personalized attention
- Our team includes CAI-certified professionals with local market expertise
- We provide real-time compliance updates per Nevada Revised Statutes
- 24-hour emergency service available for urgent community needs
- Dedicated IT staff ensures secure online access for homeowners and boards
Associations and certifications
- Community Associations Institute (CAI)
- Las Vegas Chamber of Commerce
- Mesquite Chamber of Commerce
Services
HOA Management
We provide comprehensive HOA management through experienced professionals who conduct property inspections, enforce compliance with governing documents, and facilitate communication between boards and residents. Our team ensures proper maintenance of common areas while maintaining detailed compliance logs. This service includes monthly reporting and direct liaison between all community stakeholders.
Financial Reporting
Our dedicated accounting department delivers accurate financial statements, budget preparation, and delinquency tracking services. We maintain detailed expenditure records, produce monthly financial reports for boards, and manage lien/foreclosure processes. The service includes ACH payment processing and secure online access to account details for homeowners and board members.
Online Portals
We offer secure web portals for real-time access to community documents, financial records, and compliance information. Residents can manage payments, update contact information, and access meeting minutes while board members receive expanded administrative tools and compliance tracking features.
Emergency Response
Our emergency service provides critical support outside regular business hours for urgent maintenance issues and safety concerns. This service includes immediate response coordination and communication with appropriate contractors to address community emergencies promptly and effectively.
Board Support
We support boards with meeting scheduling, minute preparation, and compliance documentation. Our team provides access to architectural logs, financial records, and compliance tracking tools while offering expert guidance on Nevada Revised Statutes affecting homeowner associations.
People
Mark Lowery
Supervising Community Manager
With over 15 years in property management, Mark oversees community operations and ensures compliance with Nevada statutes while mentoring junior staff members.
Trish Hall
Director of Accounting
Leading our accounting department, Trish manages financial reporting and budget preparation with 20+ years of experience in HOA financial compliance.
Tiara Lisk
SVP, Management Operations
As senior management executive, Tiara directs operational strategy and quality control across all managed communities in both Las Vegas and Mesquite markets.
Marsha Beason
Supervising Community Manager
Marsha manages key client relationships and supervises property inspections while ensuring adherence to compliance standards across multiple associations.
Jennifer Sapien
Community Manager
Jennifer coordinates day-to-day operations for assigned communities, handling homeowner communications and contractor oversight as part of our Las Vegas team.
Questions
What services does Colonial Property Management offer?
We provide full-service HOA management including financial reporting, compliance monitoring, emergency response, online portals, contractor oversight, budget preparation, and board support services.
How does Colonial ensure community compliance?
Our managers conduct monthly property inspections, maintain compliance logs, and issue written notifications for violations while providing board members access to architectural and compliance records.
What technology tools are available to residents?
Residents access account data, meeting minutes, financial reports, and compliance documents through secure web portals with options for ACH payments and auto-pay scheduling.
How does Colonial handle emergency situations?
We offer 24-hour emergency telephone service for urgent maintenance issues and critical community needs outside regular business hours.
What sets Colonial apart from other property managers?
Our small manager-to-client ratio ensures personalized attention, while CAI-certified professionals and local market expertise deliver superior community management outcomes.
Reviews (7)
AkuaK
Jun 06, 2022
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They truly suck at responsiveness. Really unfriendly customer service. Why my community signed with them beats me.
Teresa Peters
Apr 14, 2022
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This is my condo. Leak in the wall from upstairs drain pipe. The property manager is the worst. Sent a video and photos and she doesn't get back to me for over 24 hrs. My home is flooding with mold growing by the minute and she could care. Would she get a plumber out there immediately? Ya think. The business manger J. Pope is the only person who cared. Very disappointed in this company. Not my pipe. SMH.
Patricia Bradshaw
Apr 12, 2022
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I found out 2 years ago? I don't own my garage! The HOA does. In Villa Azure in Loretta Bay. My garage has been broken for 2 years? But they are asking for pictures of my empty garage? They OWN it but are threatening to fine me for a broken garage door. I have asked many times to send out the handyman? With the master key for help? They told me to spend $150 to call a locksmith to open it! This HOA needs to go. Along with all the useless staff. I use to work for a good HOA. This isn't it.
Deanna Baron
Feb 13, 2022
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They make it insanely difficult to pay your HOA bill! Tried to contact them by phone and it goes straight to voicemail. Messaged them online and never got a response back? So we drove 30 minutes to their office and they say to pay your bill and late fee we have to bring in a check from the bank and fax or bring it back? Ughhh.
Shawn Callahan
Nov 10, 2021
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Critical: Responsiveness I called them about a mess in the driveway across the street from where I live and they wanted me to email them and send pictures. I felt like a call to them and maybe they jump on the car and take a look at the situation might be a faster solution. Anyways she wished me a m ice day and hung up. Great work!
Juan Pasillas
Aug 19, 2021
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Everytime I call them. They don't return the calls and don't solve the problems. The reason I call them. It's just to report leaks on the land escaping. Today I walked through the landscaping I encountered one of gardeners and I addressed to him that one pipe has been broken and he didn't fix. I live in the community of Mister Canyon. I just concerning all the water wasting!
Nasip
Jul 12, 2021
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. I opened the first claim against this Hoa. Whoever is wronged by this hoa go to bbb.org file a complaint it is not hard tajes 5 mins. Fight for your rights. You are the property owner NOT THEM! They send old fines that were corrected as new fines They harass you They are very unprofessional Beware of Theresa she is mean will argue with you yell at you. Answer your questions with questions. I feel bad for everyone who has to deal with this hoa. If I can give 0 stars I would.
