Business Details
40 Years
experience
Emergency
services
Your Trusted Austin Property Management Partner
Austin Landmark Property Services has been a trusted leader in residential property management since 1986. Our team of licensed professionals brings decades of combined experience to every property we manage, ensuring landlords and tenants receive exceptional service. We hold the prestigious Certified Residential Management Company (CRMC) designation from NARPM, reflecting our commitment to industry excellence. With a focus on integrity, technology-driven solutions, and personalized attention, we serve Austin and surrounding Central Texas communities.Our comprehensive services include tenant screening, rent collection, maintenance coordination, and legal compliance, all designed to protect investments and enhance property value. Backed by over 35 years of local market expertise, we prioritize transparent communication and proactive problem-solving to deliver peace of mind for property owners.
Services
Property management
Tenant screening
Rent collection
Maintenance coordination
Lease compliance
Market analysis
Owner reporting
Emergency services
Details
- Year established: 1986
Highlights and features
- We have over 35 years of experience in Austin property management
- Our company holds the Certified Residential Management Company (CRMC) designation
- We provide 24/7 emergency response services
- Our team includes licensed real estate professionals with industry certifications
- We guarantee tenant replacement at no cost if lease terms are violated
Associations and certifications
- National Association of Residential Property Managers (NARPM)
What people say
Wonderful service
Kind and honest people
Very responsive
Great brokers
Prompt to respond
Services
Property management
Our comprehensive property management service ensures optimal property performance through proactive maintenance, tenant relations, and financial oversight. We handle day-to-day operations including rent collection, vendor coordination, and lease administration while maintaining strict compliance with local regulations. With 35+ years of Austin market expertise, we implement customized strategies to maximize rental income and preserve property value for owners across Central Texas.
Tenant screening
We conduct thorough tenant screening using TransUnion credit checks and comprehensive background verification to ensure qualified occupants. Our process evaluates rental history, employment stability, and financial responsibility while maintaining Fair Housing Act compliance. This rigorous approach minimizes risk for property owners while maintaining high occupancy rates through strategic tenant placement.
Maintenance coordination
Our maintenance coordination service provides 24/7 emergency response and scheduled property inspections to maintain asset condition. We work with licensed contractors for preventative and corrective maintenance while implementing cost-control measures. Regular property assessments ensure habitability standards are met and potential issues are addressed proactively to protect investment value.
Rent collection
We manage all aspects of rent collection with automated payment systems and strict enforcement of lease terms. Tenants access multiple payment options through secure online portals while late payments trigger established follow-up procedures. Owners receive timely monthly distributions with detailed financial reporting and year-end tax documentation.
Lease compliance
Our lease compliance service ensures all property operations meet state and federal regulations. We use Texas Association of Realtors-approved lease templates and maintain current knowledge of landlord-tenant laws. Regular property assessments verify adherence to habitability standards while our disaster preparedness program ensures emergency readiness for all managed properties.
People
Rick Ebert
President
Co-founder with MPM and RMP designations from NARPM. Developed 22 Texas-approved property management classes and served on multiple real estate committees since 1986.
Mike Ebert
Chief Executive Officer
Director of Property Management since 2005 with economics degree from University of Texas. Active in professional associations and local real estate education programs.
Karen Ebert
Vice President
Co-founder and former NARPM board member. Instrumental in developing office systems that earned ALPS third national CRMC designation in 1986.
Shelly Longoria
Property Manager
Licensed real estate professional since 2011 with GRI designation. Manages 130+ properties and earned NARPM's Master Property Manager designation through extensive education and experience.
Marc Witmer
Property Management/Leasing
20+ years of management experience across multiple industries. Holds RMP and MPM designations from NARPM and graduated from Austin Board of Realtors Leadership Program.
Questions
What areas do you serve?
We serve Austin and surrounding Central Texas communities including Round Rock, Leander, Pflugerville, Cedar Park, Buda, Hutto, Georgetown, Kyle, and Belton.
Are you a certified property management company?
Yes, we are a Certified Residential Management Company (CRMC) through NARPM, a designation held by less than 5% of residential property managers nationally.
What tenant screening process do you use?
We conduct TransUnion credit checks, criminal background checks, rental history verification, and employment confirmation to ensure qualified tenants for all properties.
How do you handle maintenance requests?
We provide 24/7 emergency response and coordinate licensed contractors for all maintenance needs. Regular property walk-throughs help identify issues proactively.
What reporting do property owners receive?
Owners receive monthly financial statements and rent proceeds by the 10th of each month, plus annual tax accounting documentation and periodic property inspection reports.
What happens if tenants violate lease terms?
We have a guaranteed tenant replacement policy and follow legal procedures for lease enforcement while maintaining open communication with property owners.
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Reviews (6)
Cathy O'Regan
Jun 25, 2022
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I Have enjoyed renting through Austin landmark properties, The place I rented is in need of kitchen upgrades and a bathroom remodel, which i was aware of when i rented, so not a problem, however I was disappointed when they rasied my rent after the first year, because i thought it was already a bit high. When they raised it again, 175 bucks I felt gouged and am disappointed, never an upgrade just a price increase.
Dylan Hobbs
May 31, 2022
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Worst renting experience ever. Too many issues. They just want the money. Charge ridiculous security deposit then try to give none of it back. Sickening experience.
The Chubby Grubber
Jan 27, 2022
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I've been with ALPS for 5 years now. Always had a quick response and turnaround with any maintenance issues. I can't think of one complaint.
Angel Wascom
Jan 22, 2022
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They were very helpful from start to end. With me coming from another ciity 1hr away and trying to pack and work, they were exactly what we needed. Would STRONGLY RECOMMEND
Max Eigen
Dec 04, 2021
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Landmark properties is the absolute worst management company I have ever had to deal with. As a renter in the building, They do not care about your needs whatsoever. Last year i lived in an apartment run by them and the management was terrible, they never fixed any issues. Since the beginning of my living in my new apartment building owned by them, they have proved to be even worse than the year before, failing to deal with the plethora of issues in peoples apartments from mold poisoning to utilities not working, and even many of the promised amenities not working.
They fail to address these concerns yet spend money on other things like replacing brand new gym equipment that had been used for 1 month with more brand new equipment. Terrible management and customer service, they legitimately should never have the funding to build another building again, as it's clear they can not manage it.
They fail to address these concerns yet spend money on other things like replacing brand new gym equipment that had been used for 1 month with more brand new equipment. Terrible management and customer service, they legitimately should never have the funding to build another building again, as it's clear they can not manage it.
Karen Hochstein
Dec 03, 2021
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I have been renting since last may. I have nothing to complain about. I had one issue a couple of months ago. Was taken care of quickly. I just really hope my rent doesn't go up at the end of my lease.
