Business Details
50+ Years
experience
Emergency
services
Expert Property Management Services in Boston
Since 1965, our company has been an integral part of Boston's residential and commercial real estate landscape. With over 50 years of experience, we specialize in managing over 1,000 apartments and 200,000 square feet of commercial space, emphasizing architectural preservation and community integration. Our approach combines creativity with proven strategies to ensure high occupancy rates, tenant retention, and asset value enhancement. We prioritize proactive management, 24/7 maintenance support, and personalized service to meet the unique needs of residents, tenants, and third-party clients. Our leadership team brings decades of industry expertise, fostering strong community partnerships and maintaining a commitment to excellence in property management. Through meticulous attention to detail, we ensure properties remain sources of pride while leveraging regional knowledge to optimize operational success.We maintain strong community ties by investing in neighborhood improvements such as landscaping, public space enhancements, and volunteer initiatives. Our dedication to customer service is reflected in our responsive management teams, experienced leasing agents, and efficient rent processing systems. By blending historical preservation with modern amenities, we create living and working environments that honor both architectural heritage and contemporary needs. Our integrated approach ensures that every property under our management achieves its full potential while contributing positively to the surrounding community.
Services
Property Management
Residential Leasing
Commercial Leasing
24/7 Maintenance
Community Engagement
Historical Preservation
Asset Value Enhancement
Client Collaboration
Building Upgrades
Portfolio Diversification
Details
- Year established: 1965
Highlights and features
- We offer 50+ years of Boston-specific property management expertise
- Our 24/7 maintenance team ensures prompt property issue resolution
- We maintain a strong focus on preserving Boston's architectural heritage
- Our proactive management approach includes community investment initiatives
- We provide personalized service with experienced leasing professionals and responsive teams
Services
Property Management
Our comprehensive property management services combine regional expertise with proactive strategies to optimize residential and commercial real estate investments. We deliver tailored solutions for property maintenance, tenant relations, and financial performance, ensuring long-term value for owners and exceptional living/working environments for residents. With dedicated teams managing both our own properties and third-party assets, we maintain Boston-area properties to the highest standards while preserving architectural character.
Residential Leasing
We offer diverse residential leasing options across Boston's premier neighborhoods, including Beacon Hill, Back Bay, Fenway, and surrounding communities. Our no-fee apartment rentals feature modern amenities, historical preservation elements, and convenient locations. With flexible lease terms and responsive leasing agents, we connect residents with quality housing options that integrate seamlessly with Boston's urban fabric and suburban communities.
Commercial Leasing
Our commercial leasing services provide businesses with prime Boston-area locations in architecturally distinctive buildings. We offer flexible configurations for office suites, retail spaces, and restaurant locations in high-traffic areas like Newbury Street and South Boston. From single units to large portfolios, we match commercial tenants with properties that enhance brand visibility and business success.
24/7 Maintenance
Our round-the-clock maintenance services ensure prompt resolution of property issues, operating with a dedicated warehouse and network of qualified professionals. This commitment guarantees continuous property functionality, resident satisfaction, and preservation of asset value across our Boston-area portfolio through both scheduled maintenance and emergency response capabilities.
Community Investment
We implement proactive community investment initiatives that improve neighborhood aesthetics and functionality while maintaining Boston's distinctive character. Our programs focus on landscaping upgrades, sidewalk improvements, and public space enhancements, combined with local volunteer efforts that strengthen community ties through partnerships with civic organizations and charitable causes.
People
Norman A. Levenson
President and CEO
Founder of The Copley Group with nearly six decades in real estate. His career spans property management, development, and ownership of multi-family properties. He focuses on acquisitions, development, and financing of residential and commercial real estate while maintaining community engagement.
Michael Phillips
Chief Operating Officer
CPA with extensive experience in real estate management, development, and financial operations since 1986. He specializes in transaction structuring and organizational efficiency, bringing expertise from both entrepreneurial companies and international accounting firms to optimize property management operations.
Benjamin Levenson
Director of Operations
Overseeing day-to-day property management operations with a background in information management and culinary arts. His career began in maintenance and leasing, providing hands-on perspective. He contributes technical expertise and serves on real estate association boards to advance industry standards.
Ellen T. Bruno
Controller
Certified Public Accountant managing financial operations with over 30 years in construction and property development. She oversees accounting functions, cash management, and financial reporting while maintaining professional standards through continuous education and system improvements for financial transparency.
Ryan Pittsley
Director of Property Management
20-year property management veteran leading teams responsible for Boston-area residential and commercial assets. His expertise includes financial performance optimization and value-add initiatives. He applies REIT sector experience to both private ownership and third-party partnerships while emphasizing collaborative management approaches.
Questions
What types of properties does The Copley Group manage?
We manage Boston-area residential properties including apartments and townhomes, and commercial spaces like retail stores, office suites, and restaurants.
What Boston neighborhoods do you operate in?
We operate throughout Greater Boston including Beacon Hill, Back Bay, Fenway, Brookline, Newton, and other surrounding communities.
Do you offer 24/7 emergency maintenance?
Yes, our 24/7 maintenance team with warehouse and service network provides round-the-clock property support and emergency repairs.
Are there any fees for apartment rentals?
No fees apply to our apartment rentals when initiated directly through our leasing office as stated in our no-fee policy.
What distinguishes The Copley Group from other property managers?
We combine over 50 years of local experience with architectural preservation focus and community investment initiatives that create lasting value for residents and property owners.
How does The Copley Group contribute to Boston communities?
Through our Good Neighbor Commitment, we invest in neighborhood improvements like landscaping, sidewalk upgrades, and volunteer programs with local organizations.
Reviews (5)
Meghan Lonergan
May 19, 2022
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I have lived in my apartment for about 8 months and have loved the experience. The building is in a great location, the maintenance team is friendly and attentive, and the hallways are regularly cleaned. I would definitely recommend!
Mitch Conard
May 18, 2022
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Absolutely disgusting building that they want to charge you an arm and a leg just to move into a cockroach infested building that is eventually going to be taken over by luxury real estate developers and be demolished to build brand new luxury apartments. Avoid this scam at all costs. They haven't put in the effort to earn your hard earned money.
Raejon Alston
Apr 19, 2022
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There is a huge drainage issue causing an infestation of drain flies and waterbugs in your apartment. management will not let you know ahead of time that they will not be renewing your lease, so be ready to be contacted by endless 3rd party brokers wanting to show your apartment while you're occupying it. Oh! And Copley has yet to give any updates regarding a transfer of lease or a replacement apartment and they're raising the rent by $950. DO NOT APPLY.
Mai Jutatip
Apr 09, 2022
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I have been living with Copley for almost a year and I decided to continue the lease. The service is great and they always reply my email pretty fast and professional. The resident portal system is very easy to use/update the messages for the resident. The maintenance team is also very nice and their works are great! I can say The Copley Group is one of the reasons I love Boston! 5/5
Thao Tran
Mar 24, 2022
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We are very happy with the maintenance service by Copley (Queensberry St). We placed a request to change light bulbs in the morning, and it was immediately taken care of in the afternoon, even though I put it as low priority. I forgot to provide new light bulbs, but the person replaced them anyway with his spare ones. And he was very nice to our cat, making sure she did not get through the door. And this is not the first time they respond quickly to our maintenance requests. Great service!
