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Business Details
30 Years
experience
Your Trusted Property Management Partner in South Florida
Phoenix Management Services has been a trusted leader in property management since 1996, serving South Florida with an A+ rating from the Better Business Bureau. Our team of licensed professionals manages over 25,000 residential and commercial units, specializing in condominiums, high-rises, homeowners associations, and cooperatives. We prioritize personalized service by assigning dedicated teams to each community, ensuring responsive support from receptionists to bookkeepers.

Our agile approach accommodates properties ranging from 7 to 3,000+ units while maintaining relationships with preferred vendors and respecting existing community partnerships. Founded by President Sheldon Shelly Goldberg, our company combines decades of experience with structured departments to meet diverse property needs efficiently.
Services
Condominium Management HOA Management Commercial Property Management Budget Planning Vendor Negotiation Community Inspections
Details
  • Year established: 1996
Highlights and features
  • 25+ years managing 25,000+ Florida properties since 1996
  • Personalized team approach for every community
  • Handles properties from 7 to 3,000+ units
  • Maintains A+ BBB rating for customer trust
  • Respects existing community vendor relationships
Associations and certifications
  • Better Business Bureau (BBB)
Services
Condominium Management
Our condominium management provides tailored oversight for high-rise and mid-rise communities. Services include financial reporting, vendor coordination, and compliance monitoring. We ensure smooth operations through dedicated team assignments and regular property inspections.
HOA Management
Homeowners association management focuses on budget planning, rule enforcement, and community maintenance. Our licensed team handles accounting, meeting coordination, and vendor negotiations while maintaining open communication with residents.
Commercial Property Management
We manage commercial properties with emphasis on tenant relations, lease compliance, and facility maintenance. Our approach includes financial tracking, vendor management, and customized reporting to maximize property value and tenant satisfaction.
Budget Planning
Our budget planning service creates customized financial roadmaps for associations. This includes expense forecasting, reserve fund analysis, and monthly financial reporting to ensure long-term fiscal health and transparency.
Vendor Negotiation
We negotiate competitive rates with service providers while respecting existing vendor relationships. Our network of preferred partners ensures quality service delivery across maintenance, janitorial, and operational needs.
People
Sheldon Shelly Goldberg
President
Founder Sheldon Shelly Goldberg established Phoenix Management Services in 1996. With decades of property management experience, he leads our team-based approach to community management and strategic growth.
Adam Goldberg
Vice President
Vice President Adam Goldberg oversees daily operations and client relations. He brings extensive management expertise to our team, ensuring efficient service delivery across all property types.
David Rosenthal
David Rosenthal contributes to our management team with specialized knowledge in property operations and vendor coordination. He supports our commitment to personalized community service.
Questions
What types of properties do you manage?
We manage condominiums, homeowners associations, commercial properties, high-rises, and cooperatives across South Florida.
How does your team-based approach work?
Each community receives a dedicated team including receptionists, accountants, and property managers for personalized, responsive service.
Can we keep our existing vendors?
Yes, we respect existing vendor relationships and will work with your preferred service providers.
What financial services are included?
Our services include budget planning, monthly financial reports, reserve fund analysis, and complete accounting support.
How do you handle property inspections?
We conduct regular community inspections to ensure maintenance standards and promptly address any operational concerns.
What payment methods do you accept?
For estoppel services, we accept credit cards, checks, and e-checks through our secure online portal.
Reviews (6)
Happiness
Jun 27, 2022 Report
0/5 Never response to emails and never actually get to talk to a person that can help. They are always busy for whatever reason. WORST CUSTOMER SERVICE I ever experience. It feels like they are the customer and we are always begging them to response.
RealEstate INsider
Jun 12, 2022 Report
As a property manager myself of 17 years, never have I come across such a horrific organization compromised of incompetent, uncaring, rude individuals. They serve little purpose to their end users, the actual homeowners and tenants. The lady answering the phones sounds like an 80 year old smoker from NY who quickly resorts to being confrontational. Customer service was never her bag. Kaylee is only good for passing messages along.

The Regional Mgr. Debbie has not responded at all, and the list goes on. But don't take my word for it, just look at all the other reviews. Next is contacting the DBPR and filing a complaint against the LCAM license. I suggest you do the same because this company truly deserves to go out of business.
Nadine Alphonse
May 31, 2022 Report
Oh my goodness this might be the worst customer service business ever. Everyone does what they want there. I can never get to whom ever I would be calling for never. It's always always a problem. Always. I'm a owner and this is our association management. Why are we paying for this service. Nobody cares there. They always eating always at lunch. How long is lunch!?! The full shift? They never answer the phone.

I pay associations fees and if I see a discrepancy on my account, I'm calling, as I should. That's money getting played with. We work too hard to be getting played with like children. The operators don't even greet the caller anymore just click and straight to voicemail. They are not working! What service is this what are we paying associations for Phoenix management should be changed to employee do what you want management there's no professionalism here. This is straight ghetto if I may say so. UNPROFESSIONAL!
Saimir Kodral
May 30, 2022 Report
I have been meaning to thank you for resolving a few issues. First of all I noticed the 2nd trash can by the mail and appreciate the placement. It has helped to end the trash overflow by the mail boxes! Also, thank you for speaking with the landscaping company about our hedges being trimmed - they look great :
Novlett Dawes
May 22, 2022 Report
The most unprofessional company I ever had to dealt with. Our community is trash since they take over, our lawn are dry, no upkeep, the roofs of the buildings are leaking, they no longer offer pest control services, the tennis court is a disgrace to look at. They do not return calls, emails or having the common decency to speak with residents. They hide behind meetings on zoom and refused to invite you when attempting to join.

I'm not sure why the Board of Directors agree with their antics. They placed booths on residents cars, forces each resident to pay $25.00 for living in their apartments, and then $50.00 for guests how pathetic!. The residents of these associations are paying them to have their lives disrupted. Phoenix management obviously feels like they are the big bad wolf of these residents. Just a friendly reminder we pay you with our hard earned dollars not the other way around!. Im not sure how they are still in business and are allowed to continue operating!
Anna Kozlova
May 19, 2022 Report
Worst experience I've ever had with a HOA management company. Absolutely horrendous at answering the phone, emails or voicemails. The neighbourhood I live in absolutely despises them for pushing forward borderline unlawful practices. If you park in this neighbourhood overnight even when registering on their site it's 50$ for decal or they will tow your car. On top of residents having to pay 25$ to park their car there.

The money has to be delivered via money order and they are 40 minutes away. Insane. If you are a business looking to contract them as property management, run. Unless you want to completely destroy the trust between you and your residents.