Business Details
41 Years
experience
Emergency
services
Trusted Property Management Services in Portage, MI
Since 1985, AIM Corporation has established itself as a trusted leader in residential property management across Greater Kalamazoo and Southwest Michigan. Our full-service approach prioritizes transparency, reliability, and client satisfaction, offering tailored solutions for property owners and renters alike. With decades of combined experience, our team handles every aspect of property managementfrom tenant screening and rent collection to maintenance and legal compliance. We pride ourselves on treating clients' properties as if they were our own, ensuring maximum occupancy and minimal stress. Our expertise in local rental markets, coupled with 24/7 emergency support, sets us apart as a dependable partner for property owners seeking professional management.By maintaining open communication and providing detailed monthly accounting, we empower clients to stay informed while we handle day-to-day operations. Our commitment to excellence extends to renters, offering diverse housing options in Kalamazoo, Portage, and surrounding areas. Through consistent adherence to industry best practices and landlord-tenant regulations, we safeguard investments and foster positive tenant relationships. This dedication to quality service has earned us a reputation as a respected authority in regional property management. Our team's extensive experience in multi-unit complexes and single-family homes ensures comprehensive support for every client's unique needs.
Services
Property Management
Rent Collection
Tenant Screening
Maintenance Services
Legal Compliance
Eviction Assistance
Financial Reporting
Online Tenant Portal
Emergency Maintenance
Rental Listings
Details
- Year established: 1985
Highlights and features
- We have over 35 years of experience in residential property management.
- Our transparent pricing includes no hidden fees or commissions.
- We provide 24/7 emergency maintenance services.
- Our team includes licensed real estate professionals and experienced property managers.
- We offer comprehensive tenant screening and legal compliance expertise.
Services
Property Management
Our comprehensive property management services cover every aspect of rental property ownership. From tenant acquisition and lease administration to maintenance coordination and financial reporting, we ensure optimal property performance. Our team handles legal compliance, eviction proceedings, and rent collection while providing regular property inspections and detailed accounting statements to maintain transparency and maximize returns for property owners.
Tenant Screening
We implement thorough tenant screening processes to ensure quality occupancy. Our evaluation includes credit history analysis, rental background checks, and income verification. For $40 per applicant, we process applications with comprehensive reference checks and maintain compliance with fair housing regulations. This service helps property owners minimize risks while securing reliable tenants for their investment properties.
Maintenance Services
Our maintenance team provides prompt repair solutions for rental properties. We handle emergency maintenance requests 24/7 and schedule routine inspections to preserve property value. Services include minor repairs, major renovations, and preventative maintenance while maintaining cost efficiency. We coordinate licensed contractors for specialized work and ensure all maintenance activities meet safety and regulatory standards.
Legal Compliance
We ensure full compliance with local, state, and federal landlord-tenant laws. Our services include lease agreement preparation, eviction proceedings, and legal documentation management. Our team stays current with rental regulations and handles all legal processes including security deposit handling, property inspections, and dispute resolution to protect property owners' interests while maintaining ethical standards.
Financial Reporting
We provide detailed monthly financial statements for property owners. Our reporting includes income and expense tracking, rent collection records, and maintenance expenditure documentation. Owners receive regular updates on property performance metrics and can access online portals for real-time financial information. This service ensures complete transparency and supports informed decision-making for property investment management.
People
Austin Perry
Operations Manager
Licensed real estate professional with extensive experience in property management, overseeing multi-unit communities and single-family homes across Southwest Michigan.
Janet Bernzott
Property Manager
Experienced property manager with expertise in managing multi-unit and manufactured home communities, combined with tax industry and accounting background.
Carington Jenkins
Administrative Assistant
Customer service specialist supporting residents and office operations with strong organizational skills and a welcoming approach to administrative tasks.
Questions
What property types do you manage?
We manage single-family homes, duplexes, apartments, and multi-unit complexes across Kalamazoo, Portage, and Southwest Michigan.
How do you handle maintenance requests?
Residents submit requests through our online portal or by phone. Emergency maintenance receives immediate attention during business hours.
What tenant screening criteria do you use?
We evaluate credit history, rental references, and income verification to ensure qualified tenants for all properties.
What fees do you charge property owners?
We charge a competitive monthly management fee with no hidden commissions, advertising costs, or additional leasing fees.
How do renters apply for properties?
Applicants complete our online application process and pay a $40 fee per applicant for comprehensive screening services.
What legal protections do you provide?
We ensure compliance with all landlord-tenant laws, handle evictions, and maintain proper documentation for property owner protection.
Reviews (4)
Hazel James
Apr 05, 2022
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In my seven years here I've never met someone who would even say they had a /decent/ experience with AIM much less glowingly positive. They are infamous among students and young adults for being greedy, unresponsive, generally awful. If, like me, you find yourself having to rent through them. I am so sorry. Do NOT trust the positive reviews. THIS IS THE ONLY REVIEW MADE BY MOST OF THOSE POSTERS, check for yourself.
Jameson Lea
Feb 26, 2022
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You can quickly get linked to a property. Been a bit lacky on the communication; I have to come in to get answers, I never "get a call"; but other than that, AMAZING staff. Exceptionally friendly and quick to look into things.
Lan Zhang
Feb 19, 2022
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I was so lucky to know the Agent Austin when I bought my condo, he worked for the last owner of this condo, they're very satisfied with his work. When I moved out from MI, I gave my place to him too, he's very responsible for managing my place, got a good tenant for me. Help me a lot with the tenant. Thanks.
Christie
Feb 18, 2022
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I am so excited to move into my new apartment. Austin and the staff at AIM were very helpful and prompt about getting me into my place. Very kind and helpful staff that explained everything to me in detail to help me the make the best choice in my new move. I'm excited to work with AIM while my lease stands and hopefully I can send some other people their way. Thanks AIM
