V S Rich Property Service

We have rented a house from VS Rich for over a year and have had a wonderful experience, most certainly our best rental experience to date. We knew it would be the house we brought our first child home to, so our standards were a little higher than normal. Their properties are reasonably priced, and the staff was very responsive to any issues that came up with the house. We are moving cities and will miss April and Vicky and our wonderful house. We highly recommend renting from them!

Vickie and staff were perfect for 2years. Even when neighbors tried to bully others, the staff mediated quickly. Even during the pandemic, VS Rich Property was the best.

I've been renting one of their properties for the last few months and they always respond very fast. I have no complaints. Any small issue that may have come up is solved promptly.

I spent about 4 months looking for my next rental before finding two great places by VS Rich in the same day! Their properties are well priced and well taken care of. My experience with Vicky, April, and the rest of the office was nothing but positive. They're quick to respond to issues and very communicative. I would not hesitate to rent from them again and definitely recommend them for anyone looking for a reasonable priced rental from a caring property management company.

V.S. Rich was hands down the best landlord I've had and I've rented from 5 places in Durham and a couple more where I'm from in California. The staff in the office are extremely nice and always reply promptly and make things easy. The maintenance team is also responsive and hardworking and makes sure things in your place are well taken care of. And the property I stayed in was a real gem of a place.

I do not recommend having business with these people. Vicky was probably the rudest and most disrespectful property owner I have ever met. They own a property next to my house. The fencing around their property is broken and has leaned over into my property which give a dangerous and ugly look to my and also their tenants backyard. I kept calling and leaving messages for Vicky, the property manager and managed to talk to her after probably fifth time.

She calls her tenant a HOARDER and promises to resolve this problem within a month by taking down the fencing! Six weeks later and nothing happened. I call again and leave a message with one of the staff and no call back! Several days later I call again and the lady who picks up says she's here but busy to talk to you! So I decide to go to their office and meet with her and they play the busy game again and once I told them I won't leave until I meet with her she shows up few minutes later. Long story short, she had a terrible attitude and tried to blame everything for not fixing it yet and made another fake promise to fix it sometime next month.

I've been renting from vs rich for about 2 years now. Anytime I've ever had an issue they were more than happy to assist me with that. The customer service from Autumn and April is awesome they're always happy and excited to assist each and every guest with great customer service. Thank you ladies for all your hard work I really do appreciate it!

I rented from them for 6 years. The staff are amazing! Friendly and very helpful no matter what the issue was. Maintenance responds to calls quickly and always fixed the problem, and were courteous and respectful. The only reason I moved was to be closer to work. They also refunded part of my security deposit after 6 years! I wasn't expecting any of it back. Very honest people. I can't say enough good things about them!

Vicky was the absolute best landlord, she would always do her best to make sure she took care of me and and my neighbors who also rented from her. The property has always been well kept and whenever something would go wrong the office staff always made sure to hop right on it to make sure what needed to be done was done. I am so grateful for Vicky and the people in the office who ensure i can keep a roof over my head.