Business Details
18 Years
experience
Emergency
services
Trusted Property Management Services in Fort Myers
MyTown Communities is dedicated to redefining community association management by combining local expertise with professional integrity. Since 2008, we have specialized in condominium and homeowner association management across Southwest Florida, serving properties of all sizes from small neighborhoods to large master associations. Our team includes licensed community association managers (LCAMs) and dedicated accounting professionals who ensure seamless financial operations, including assessment collection, budget preparation, and monthly financial reporting. We utilize advanced, association-specific software for efficient collections, disbursements, and real-time data access.Our 24/7 emergency response system ensures property managers remain accessible at all times, with direct contact to LCAMs via personal cell phones. With over 15 years of experience in Lee County, we have grown to become one of the region's largest management companies by maintaining consistent service quality across all communities. Our hands-on approach is supported by technology infrastructure that enables personalized attention to each association's unique needs while maintaining compliance with Florida statutes and association documents.
Services
Property Management
Financial Reporting
Inspection Services
Meeting Coordination
Insurance Management
Budget Preparation
Technology Solutions
Maintenance Oversight
Document Compliance
Emergency Response
Details
- Year established: 2008
Highlights and features
- We provide 24/7 emergency response with direct access to licensed managers
- Our team includes certified Community Association Managers with local expertise
- We utilize custom software for real-time financial tracking and reporting
- We offer comprehensive services from budget preparation to hurricane preparedness
- Our 15+ years of experience managing Lee County properties ensures proven results
What people say
Quick response time
Professional management team
24/7 emergency access
Local market knowledge
Detailed financial reporting
Services
Property Management
Our comprehensive property management services cover all aspects of community association operations. We handle maintenance coordination, vendor management, and rule enforcement while maintaining compliance with Florida statutes. Our licensed managers provide on-site support and quarterly property inspections to ensure community standards are maintained.
Financial Reporting
We offer full financial management including budget preparation, assessment collection, and monthly reporting. Our accounting team processes payments, maintains reserve accounts, and provides detailed financial statements to board members. Our software enables electronic fund transfers and real-time financial tracking.
Emergency Response
Our emergency services provide round-the-clock access to licensed managers through direct phone lines. We handle urgent maintenance issues and property emergencies with immediate response protocols. This service ensures continuous support for community needs outside regular business hours.
Meeting Coordination
We organize and facilitate all association meetings including annual, budget, and special sessions. Our team prepares meeting materials, manages agendas, and ensures proper documentation of proceedings. We also assist with committee coordination and board decision-making processes.
Technology Solutions
Our custom software platform streamlines association operations with online payment processing, document management, and communication tools. The system integrates with lockbox accounts for automated collections and provides secure access to financial records for board members and owners.
People
Samuel Kaplan
President, CAM
Florida native with 15 years in operations management. Graduated from Florida Gulf Coast University in 2014 with a Business Management degree. Former acquisitionist for cash home buyer with expertise in real estate transactions and investment models.
Cody Kellogg-Burgener
Vice President of Finance, CAM
Finance expert with MBA in small business accounting. Specializes in mergers and acquisitions. Manages financial operations with attention to detail. Volunteer with Big Brothers Big Sisters and active in community development.
Jade Renaud
Vice President of Operations, CAM
South Florida native with decade of association management experience. Focuses on community engagement and creative problem-solving. Coordinates with boards, owners, and vendors to deliver exceptional service while maintaining operational efficiency.
Mary Thompson-Veren
Senior Portfolio Manager, CAM, CMCA, AMS
30-year veteran in association management. Transitioned from sales and leasing to CAM role. Specializes in community relations and property maintenance. Enjoys furniture refinishing and home decorating projects in her free time.
Roman Mueller
Senior Portfolio Manager, CAM
German immigrant with 20+ years in association management. Former European Sales Manager for Fort Myers Beach hotels. Multilingual with expertise in community relations. Active theater enthusiast and seasonal ticket holder for local performances.
Questions
What types of properties do you manage?
We manage condominiums, homeowner associations, POAs, and master associations of all sizes across Southwest Florida.
How do you handle emergency maintenance requests?
Our 24/7 emergency response system connects you directly with on-call licensed managers via personal cell phones for immediate assistance.
What financial services are included?
We handle budget preparation, assessment collection, invoice processing, monthly financial reports, and reserve account management with real-time tracking.
Can owners make online payments?
Yes, we accept all major credit cards and e-checks through our website with no additional fees to the association.
How do you ensure compliance with association rules?
We enforce rules through documented violation letters, established fining procedures, and regular property inspections coordinated with board members.
What technology platforms do you use?
We utilize association-specific software for financial management, communication, and document storage with integrated lockbox payment processing systems.
Reviews (4)
Frank Nesselhauf
Jun 29, 2022
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Nicole Crespo was absolutely amazing. She was quite diligent getting my buyers approval on a very short time line for a fast closing.
Elin Sonne
Jun 19, 2022
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Nicole Crespo & Kelsi Meredith were contacted by me on a Thursday regarding a property where I am property manager for the owner. A new tenant was arriving from out of state and wanted to move in by Monday which was less than the 5 days they ask for. After personally delivering the application and documents to Kelsi and Nicole, I mentioned the tenants timeline, not expecting to get this approved by Monday. Nicole contacted me the NEXT day on Friday and informed me that they got the approval. Nicole and Kelsi, you ROCK! Thank you so much. Way to set the example of customer service in the industry! Respectfully and happy to work with professionals like you two!
Stephanie McKenna
Jun 15, 2022
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I had the wonderful experience of working with Nicole Crespo. I told Nicole that if the world was full of Nicole Crespo's it would be a wonderful world! She is so kind and helpful and a pleasure to work with. Thanks Nicole for everything.
Palwascha Robinson
Jun 05, 2022
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I am a realtor and Nicole Crespo has been a great, fast and responsive help to get my clients ready for their new condo! Thank you!
