Business Details
42 Years
experience
Your Trusted Hotel Management Partner in Sioux Falls
Kelly Inns has established itself as a leader in hospitality management through decades of dedicated service. Since our founding in 1984, we've combined three core principles to deliver exceptional guest experiences: unwavering commitment to customer satisfaction, a team of seasoned hospitality professionals, and proven management expertise. Our corporate headquarters in Sioux Falls, South Dakota serves as the foundation for managing 20 premier hotel properties across the United States. Our team's collective experience spans major hotel franchises including Best Western, Marriott, and Hilton, ensuring we maintain industry-leading standards. Through strategic partnerships with The Ramkota Companies, we've developed a reputation for transforming properties into profitable ventures while maintaining operational excellence.Our comprehensive approach covers every aspect of hotel management, from revenue optimization and sales strategies to human resources and risk management. With over 525 dedicated employees, we maintain the flexibility to address unique operational challenges while upholding consistent service quality. Our regional directors bring specialized market knowledge from both corporate and leisure-destination environments, ensuring tailored solutions for each property. Through continuous training and development programs, we empower our staff to outperform competitors while maintaining our core values. This combination of experience, expertise, and innovation has positioned us as one of the nation's premier hotel management companies.
Services
Hotel Management
Property Consulting
Group Reservations
New Development
Revenue Optimization
Sales & Marketing
Human Resources
Training Programs
Risk Management
Franchise Partnerships
Details
- Year established: 1984
Highlights and features
- We offer 40 years of proven success in hospitality management since 1984
- Our team includes certified hospitality professionals with franchise expertise
- We implement data-driven revenue management strategies for optimal profitability
- We maintain partnerships with major hotel brands including Best Western and Marriott
- We provide comprehensive management services covering all operational aspects
Services
Hotel Management
Our comprehensive hotel management services cover daily operations, financial oversight, and strategic planning. We implement proven systems to maximize profitability while maintaining service excellence. Our team ensures brand standards compliance across all managed properties.
Revenue Optimization
We employ advanced revenue management strategies to maximize room rates and occupancy. Our team analyzes market trends and adjusts pricing strategies to optimize property performance. This data-driven approach ensures consistent revenue growth for our clients.
Group Reservations
We specialize in managing large group reservations for weddings, conferences, and sporting events. Our services include room block management, special amenities coordination, and event planning support. We ensure seamless execution for groups of all sizes.
Franchise Partnerships
We maintain strong relationships with major hotel franchises to ensure brand compliance and operational excellence. Our expertise covers multiple franchise systems including Best Western, Marriott, and Hilton. We help properties maximize brand benefits while maintaining local market relevance.
Staff Development
We invest in continuous staff training to maintain service excellence across all properties. Our programs focus on customer service, operational efficiency, and leadership development. This commitment ensures our team consistently delivers exceptional guest experiences.
People
Brenda Schmidt
Chief Executive Officer and President
With over 40 years in hospitality, Brenda leads our operations since joining in 1982. She oversees 525+ employees and manages relationships with major hotel franchises including Hilton and Best Western.
Jeff Schoenhard
Regional Director
A 35-year industry veteran, Jeff has progressed from entry-level to leadership roles since 1989. He specializes in hotel openings and franchise partnerships, holding a hospitality degree from Black Hills State University.
Dawn M. Koble
Director of Operations
With 25+ years at Kelly Inns, Dawn oversees operational excellence across properties. She manages training programs and quality assurance initiatives, serving as a Best Western Governor since 2018.
Misty Nelson
Controller
Misty manages all financial operations with 15 years of accounting experience. She holds a degree from University of Sioux Falls and oversees financial reporting for our 20+ properties.
Questions
What hotel brands do you manage?
We manage properties across multiple brands including Best Western, Marriott, Hilton, and independent hotels.
Do you offer group booking discounts?
Yes, we provide special rates and amenities for groups booking 10+ rooms.
Can you manage troubled hotel properties?
Yes, we specialize in turning underperforming properties into profitable ventures.
Do you handle hotel development projects?
Yes, we offer comprehensive services for new hotel development and construction.
What states do you operate in?
We operate in seven states across the Midwest and Mountain regions.
