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Your Trusted Property Management Partner in Sioux Falls
Founded in the 1920s, Costello Property Management has built a legacy of excellence in the affordable housing industry. Our commitment to knowledge, experience, and professionalism drives every decision, from property development to compliance and maintenance. With decades of experience, we specialize in multifamily construction, land development, and housing compliance, ensuring long-term tenant relationships and maximizing investment returns.

Our team of experts delivers comprehensive services, including strategic management, financial oversight, and regulatory compliance, tailored to meet the needs of residents and property owners across South Dakota, Nebraska, and Wyoming. We prioritize community impact, ethical standards, and operational efficiency, fostering trust and stability in every project we undertake.
Services
Development Construction Compliance Property Management Maintenance
Details
  • Year established: 1920
Highlights and features
  • We offer decades of experience in affordable housing development and management.
  • Our team provides comprehensive compliance and regulatory expertise.
  • We specialize in long-term investment strategies and tenant relationship management.
  • Our local market knowledge spans South Dakota, Nebraska, and Wyoming.
  • We prioritize ethical standards and operational efficiency in every project.
Services
Property Development
Costello Property Management specializes in multifamily property development, focusing on affordable housing solutions. Our team leverages decades of experience to identify strategic opportunities, secure financing, and navigate regulatory requirements. We deliver projects that enhance community value while ensuring long-term financial viability for property owners.
Construction Management
We oversee multifamily construction projects with a focus on quality, efficiency, and compliance. Our expertise spans land development, building design, and project execution. By prioritizing skilled craftsmanship and modern techniques, we create durable, high-quality housing that meets residents' needs and investors' goals.
Housing Compliance
Our compliance services ensure adherence to federal, state, and local affordable housing regulations. We provide auditing, training, and policy development to maintain standards across properties. This expertise helps clients avoid penalties while fostering ethical, transparent operations.
Property Maintenance
We offer comprehensive maintenance services to preserve property value and resident satisfaction. Our team handles routine repairs, capital improvements, and emergency response. By prioritizing prompt, reliable service, we ensure safe, functional living environments for tenants.
Financial Management
Our financial management services include budgeting, accounting, and reporting for multifamily properties. Led by certified professionals, we ensure fiscal responsibility and transparency. This approach supports long-term profitability and stakeholder confidence in property investments.
People
Joan Franken
Managing Director
Joan oversees Costello Companies' operations and has directed development of over 40 affordable housing complexes. With 22 years of leadership, she ensures strategic growth and industry excellence across three states.
Jeff Brooks
Director of Business Development
Jeff leads business development with over two decades of multifamily management experience. He focuses on operational controls, compliance, and financial growth while serving on the South Dakota Multi-Housing Association board.
Scott Michael Dunn
Chief Executive Officer
Scott directs Costello Compliance, leveraging 30 years of affordable housing expertise. He specializes in regulatory training, auditing, and policy development, authoring industry publications and compliance manuals.
Laura Mausbach
Director of Finance
Laura manages financial operations with 25+ years in accounting and finance. A licensed CPA, she ensures fiscal health across Costello's portfolio, applying expertise from banking, construction, and healthcare sectors.
Jim Schaefer
Director of Maintenance
Jim supervises maintenance teams with 20 years of property management experience. He oversees capital improvements and ensures timely, high-quality repairs across Costello's multifamily properties.
Questions
What services does Costello Property Management offer?
We provide property management, development, construction, compliance, and maintenance services for affordable housing across South Dakota, Nebraska, and Wyoming.
How do I request maintenance for my rental property?
Contact your property office during business hours or use our emergency line for urgent issues outside regular hours.
What defines an emergency maintenance issue?
Emergencies include fire, flooding, broken water pipes, sewage backups, or conditions endangering safety. Non-emergency calls may incur charges.
Do you manage properties outside South Dakota?
Yes, we serve properties in Nebraska and Wyoming in addition to South Dakota.
How can I apply for housing with Costello Property Management?
Visit our website to explore featured properties or contact us directly for availability and application details.
Reviews (6)
Katie Pratt
May 26, 2022 Report
WORST RENTAL CORPORATION EVER! Put in a work order for black mold and got an eviction notice. At least they signed it so when I take it all to my lawyer they can't keep any of my deposit. Very rude, unprofessional staff. Saying because we had been there for only 6 months there was nothing that maintenance needed to fix. Then maintenance does the bare minimum. Took 3 days for them to fix the hot water heater after the inner bag burst and started leaking everywhere. Mind you our hot water heater is on top of the dryer. All maintenance did was turn our water off and say "We will contact someone." I have 4 children so 3 days without running water was rediculous.
Karma Sbal
Apr 13, 2022 Report
Love my apartment and the wide garage. Stacy, the property manager was very easy to work with, quick and thorough. Also, this location is off the busy streets so you can have your peace and quiet all the time.
Michele Schleeter
Apr 10, 2022 Report
The property manager was difficult to work with. It caused a lot of undo stress. When I got here a month later, the front door did not lock and the main floor toilet doesn't work. But the unit is nice and so are the maintenance crew.
Tana Hagel
Feb 10, 2022 Report
Update. I called the number given to me in the response to this review, left a message for Jeff and no one ever called me back. A pandemic is difficult enough without having problems with the company you rent from raising your rent every few months and giving you a 3 day notice to vacate when you're only 10 days late on your rent and waiting for approval on assistance. If you or a family member need a place to rent where you have to income qualify, look somewhere else because Costello seems to care more about the bottom line than the human beings who live in their properties.
Georgia Alfson
Jul 16, 2021 Report
I have lived in the Madison, SD Costello Apartment Complex since September, 2014. I have lived in 3 different apartments, all in the same building. The property manager, Trish Natwick, has been great. When I first lived in #27, which is an upstairs apartment, she was great at helping me get a ground floor apartment when I developed arthritis in my hip and could no longer manage the stairs. When the renovations were being done, I moved into the apartment I am now in (22).

I truly enjoy living here. The grounds are kept up in summer and look really good.despite our unusually hot June weather this year. Cleaning of snow and ice in winter is done as soon as humanly possible. My close neighbors are great and I have actually known them in past years. Trish has a tough job, as there are always those who complain about everything and anything. She maintains herself always with professional courtesy.

Your very lucky to have her. I really don't know what else I can say. I am very happy here and have no intentions of moving! Thank you all for making this property especially clean and well kept. Give Trish a pat on the back as she works hard and deals with a lot. Sincerely, Georgia Alfson
Mary Ann Nelson
May 23, 2021 Report
I've lived at Arrow Ridge over 12 yrs. now and I really enjoy my apartment here. It is located in a nice neighborhood close to schools for those that have families and close to Sioux Falls for shopping if you so desire!.When I need something fixed or changed I call or email it in to the manager and maintenance takes care of it as soon as they have time and I shovel very little snow anymore and that is a plus for me in the winter!