Business Details
25 Years
experience
Emergency
services
Trusted Property Management Services in Baldwin County, AL
At Long Term Rental Group, we have dedicated ourselves to excellence in property management since 2001. With over 30 combined years of real estate experience, our team manages more than 200 properties across Baldwin County, Alabama. Our deep local market knowledge enables us to provide tailored solutions that protect property investments and ensure tenant satisfaction. We leverage cutting-edge technology for transparent communication and financial reporting, while maintaining a personal touch through dedicated client relationships.Our established network of trusted vendors ensures prompt maintenance services, and our proven tenant screening process minimizes vacancies. As a locally rooted company, we understand the unique seasonal demands and neighborhood dynamics that affect property performance. Our commitment to integrity and professionalism has earned us a reputation as a reliable partner for both local property owners and out-of-state investors seeking long-term success in the Baldwin County rental market.
Services
Property Management
Tenant Screening
Maintenance Coordination
Financial Reporting
Rental Marketing
Details
- Year established: 2001
Highlights and features
- We offer 30+ years of combined real estate experience in Baldwin County
- Our team provides transparent communication with detailed financial reporting
- We utilize cutting-edge property management software for operational efficiency
- Our tenant satisfaction focus maintains long-term occupancy rates
- Our local vendor network ensures prompt property maintenance services
What people say
Responsive communication
Electronic statements
Pleased with service
Excellent reputation
Seamless transition
Services
Property Management
Our comprehensive property management service handles day-to-day operations for residential and investment properties. We coordinate maintenance, manage tenant relations, and ensure regulatory compliance while maximizing rental income. Property owners receive regular performance updates and financial statements through our secure online portal.
Tenant Screening
We implement thorough tenant screening processes including credit checks, criminal background investigations, and rental history verification. This ensures quality tenant placement that protects property investments while maintaining neighborhood standards. Our proven system minimizes vacancy risks and tenant-related issues.
Maintenance Coordination
Our established network of trusted local contractors provides prompt maintenance services for property upkeep. We manage emergency repairs, routine maintenance, and preventative care while maintaining strict quality control. This preserves property value and ensures tenant satisfaction through timely service resolution.
Financial Reporting
We offer detailed financial reporting with monthly statements tracking income and expenses. Owners access real-time financial data through our secure online portal for complete transparency. Our system includes rent collection management, expense tracking, and year-end tax documentation preparation.
Rental Marketing
Our strategic rental marketing approach maximizes property visibility through professional photography and multi-channel listings. We optimize pricing strategies based on market conditions and handle all tenant inquiries. This ensures quick tenant placement while maintaining competitive rental rates.
People
Diane Steward
Broker/Owner
With 17 years of real estate experience, Diane oversees marketing and accounting operations while collaborating with Darcy to deliver comprehensive property management solutions for Baldwin County property owners.
Darcy Hayes
Office Manager
As office manager with 13 years of local real estate expertise, Darcy coordinates property management operations, tenant relations, and vendor services while providing strategic guidance for property investors in Baldwin County.
Questions
What property management services do you offer?
We provide full-service property management including tenant screening, rent collection, maintenance coordination, financial reporting, and property marketing services for Baldwin County rental properties.
How do you handle tenant screening?
Our comprehensive screening process includes credit checks, criminal background reports, rental history verification, and income validation to ensure qualified tenants for property owners.
What fees are associated with your services?
We offer transparent fee structures based on property type and management requirements. Specific fee details are provided during our initial consultation and outlined in service agreements.
How do you handle emergency maintenance requests?
We provide after-hours emergency support for urgent maintenance issues and coordinate immediate response from our trusted network of local service providers.
Can property owners access their account information online?
Yes, owners receive 24/7 access to property statements, financial reports, and maintenance records through our secure online portal system.
Reviews (5)
Brittney
May 29, 2025
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I just wanted to leave a review for Darcy Hayes! Im so blessed and grateful for you my girl! You Have been the biggest blessing when it has came to us renting a house. You have been the most understanding and accommodating. You have made everything so easy and anytime I have ever had a question or needed a response, you have been there and responded super quick! Thank you so much for being so amazing! Everyone needs to be like you!!! Thank you again!!!
Thomas Popee
Jun 24, 2021
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Rented a small house in transition of our next move in Gulf Shores. Was always bothered with someone wanting to come over and look at listing the property, while we were there. Paid on time religiously, ask if we will be getting our deposit back, while moving out, they said Highly doubt it, we use that to clean up the unit for the next place. Then, not only did they take the deposit, 2 months pass by, and we get another bill, For extra stuff.?
The place was cleaned out, to the best of the knowledge, nothing inside left, absolutely nothing.! They don't have to worry about me renting again. I stayed nearly 2 years, and had nothing But issues.
The place was cleaned out, to the best of the knowledge, nothing inside left, absolutely nothing.! They don't have to worry about me renting again. I stayed nearly 2 years, and had nothing But issues.
Jennifer Long
Jun 07, 2021
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Mrs. Gina has been so helpful in our quest for a rental. Being from Michigan it was difficult. Thank you for being patient with us ltrg
Steven Pengenika
Jun 02, 2021
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Myself and my wife contacted Long term Rental Group about 2yrs ago and a few months ago. When we called we talked to a lady named Gwen we asked several questions about locations in the area and at the time they didn't have what we wanted she took our name and number and a about a week later she called us back to follow up and we went and looked at two properties both were clean and ready to go. We decided on a house in foley with a great location next the sent us a the information to get approved to rent the house within days we were moved in and ready to go.
If there was ever a situation with the house it was very minor like ice maker or something we contacted the office and was notified soon with a date and no worries was always taken care of. Then after 2 yrs we found something to buy and we have them a call sent us the info to fill out about our lease and followed there instructions and the whole transaction was done very smooth with no problems. After less than 60 days like our contract stated with received or deposit back a very well organized company definitely recommend this business. Again thank you Gwen and Darcy for your service.
If there was ever a situation with the house it was very minor like ice maker or something we contacted the office and was notified soon with a date and no worries was always taken care of. Then after 2 yrs we found something to buy and we have them a call sent us the info to fill out about our lease and followed there instructions and the whole transaction was done very smooth with no problems. After less than 60 days like our contract stated with received or deposit back a very well organized company definitely recommend this business. Again thank you Gwen and Darcy for your service.
A. Self Hi
May 23, 2021
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They were going to make my wife and I pay an application fee for a property they had already rented. Stay away from this so called group. Just another scam trying to steal money.