Business Details
28 Years
experience
Emergency
services
Trusted Property Management Services in Brookline, MA
The Hofeller has served the Boston Metro area for over 25 years as a full-service real estate management operation. We specialize in handling all aspects of care, operation, and improvement for small and large condominium properties, prioritizing personalized service at economical prices without compromising quality. Our team of certified professionals, including CMCA, PCAM, and CPM designees, maintains close relationships with suppliers to deliver exceptional value through proactive budget planning, timely capital improvements, and preventive maintenance strategies.With expertise spanning historic to modern structures, we assign dedicated Property Managers to each association while maintaining a collaborative staff structure featuring Controllers, Project Managers, and Maintenance Foremen. Our commitment to maximizing property value through transparent financial management, segregated accounts, and 24-hour emergency response has established us as trusted stewards of over one thousand housing units in the region.
Services
Property Management
Financial Management
Project Management
Brokerage
24-hour Emergency Services
Details
- Year established: 1998
Highlights and features
- We offer 25+ years of Boston-specific property management expertise
- Our team includes multiple industry-certified professionals (CMCA, PCAM, CPM)
- We implement preventive maintenance strategies to avoid costly emergencies
- We provide 24/7 emergency response services for urgent property needs
- Our financial management includes segregated accounts and transparent reporting
Associations and certifications
- Certified Manager of Community Association (CMCA)
- Professional Community Association Manager (PCAM)
- Certified Property Manager (CPM)
- Real Property Administrator (RPA)
Services
Property Management
We provide comprehensive property management for condominium associations, including routine maintenance, vendor coordination, and seasonal preventive care. Our certified managers conduct regular inspections while ensuring safety compliance and supervising on-site personnel. This service covers both historic and modern properties across the Boston area.
Financial Management
Our financial management includes monthly statements, budget preparation, and segregated account management to protect association funds. We handle payroll administration, delinquent account tracking, and tax record maintenance while providing transparent reporting to trustees and unit owners throughout the fiscal year.
Project Management
We manage capital improvement projects from specification writing through contractor oversight. Our team creates bidding analyses, administers contracts, and monitors project finances to ensure timely completion within budget parameters while maintaining quality standards for condominium property enhancements.
24-hour Emergency Services
Available 24/7 for urgent property issues, our emergency service ensures immediate manager response to critical maintenance needs. This includes after-hours coordination of repair teams for plumbing failures, security breaches, or other time-sensitive property management emergencies affecting resident safety or building integrity.
Brokerage
We provide brokerage services tailored to condominium associations, including property sales documentation and refinance coordination. Our team manages transaction paperwork and facilitates communication between stakeholders while maintaining compliance with Massachusetts real estate regulations for property transfers.
People
Ed Hofeller
President
Ed Hofeller leads the company with decades of property management experience, overseeing strategic operations and maintaining client relationships while ensuring adherence to industry standards.
Christine Bergeron
Admin. Service Manager
Christine manages administrative operations and client communications, coordinating financial documentation and payment processing while serving as primary contact for account management needs.
Mark Sheingold
Assistant Property Manager
Mark supports property management operations with hands-on oversight of maintenance requests and vendor coordination, ensuring timely resolution of unit-specific and common area issues.
Questions
What property management services do you offer?
We provide complete property management including maintenance, financial oversight, vendor coordination, project management, and 24/7 emergency response for condominium associations.
Do you handle both small and large properties?
Yes, we manage properties ranging from small buildings to large complexes with specialized attention tailored to each property's needs.
Are your staff members certified professionals?
Our team includes multiple certified professionals with CMCA, PCAM, CPM, and RPA designations across property management disciplines.
How do you handle emergency maintenance issues?
We offer 24-hour emergency services with managers always available to respond to urgent property maintenance or safety concerns.
What financial management services do you provide?
We offer monthly financial statements, budget preparation, segregated accounts, payroll administration, and comprehensive tax record maintenance for condominium associations.
Reviews (6)
Jp C.
Feb 22, 2022
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If you are thinking of hiring the Hofeller company, you should know that they will do your banking with with SouthState Bank. Federal records show SouthState Bank had one of the highest denial disparity rates in 2018 and 2019, on average, denying Black applicants three times as much as their white counterparts during that timeframe.
Charles S.
Dec 27, 2021
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So I was a general contractor for 4+ years for Hofeller and in general the "screw the contractor" was reasonable. until the company experienced managers leaving. At that point Mr. Hofeller himself stepped in and decided to "intimidate " me and when he did find out the facts. no apology given and money due to me is not being paid. Unfortunately this has resulted in 8 clients of the Hofeller company now have a lien on there property. Yes, I did not get paid for 8 jobs.!. and in the community, (contractor's), that is already the word.
Quinn L.
Aug 06, 2020
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Just horrible. The most unprofessional and irresponsible company EVER. Charge insane amounts and provides the worst service. Only look out for their own interest which is money of course.
Rui Q.
Aug 05, 2020
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This company is a total trash box if you ask me. Ridiculous fines and high rates. Very poor management. Horrendous attitudes, incredibly bad service, inhumane, unreasonable charges. These guys will not hesitate filing unreasonable fines and fees for their own greed. They do best at scamming residents' money. They have the kind of greed that would fine you for being alive. Dog sheet company.
William M.
Apr 10, 2020
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Any organization who sends out an email saying that all monthly fees are expected to be made on time and late charges will be levied for those who are not on time during this extraordinary pandemic is not only heartless but beyond the worst possible greed. There are literally people dying all around us and all they care about is their money. Disgraceful. I have no words to explain how much I would recommend you have nothing to do with them.
Julia K.
Aug 23, 2019
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Run Far & Fast Honestly, not sure where to start. Nickeled and Dimed us for not breaking down a small cardboard box. $100 charges for recycling but breaking down boxes. Fines for having a car parked on the property with flashers on while moving in. Illegal $500 move-in fees for no assistance or security or help during move-in. Demands to be home at a certain time of day (on workdays) or face "fines plus fees" so they can do work on your unit.
I really could go on. I have nothing positive to say about this company. If you are looking at a building that has this company managing it, please reconsider. If you end up in a building they are managing, try to keep a low profile, break your Amazon boxes down into 2x2 inch pieces, rip off the shipping labels, move into your apartment quickly with no vehicles, walk quietly in the halls, and be available to be home any time of day any day of the week so they can clean vents. If this sounds impossible it's because it is. Run far, and fast.
I really could go on. I have nothing positive to say about this company. If you are looking at a building that has this company managing it, please reconsider. If you end up in a building they are managing, try to keep a low profile, break your Amazon boxes down into 2x2 inch pieces, rip off the shipping labels, move into your apartment quickly with no vehicles, walk quietly in the halls, and be available to be home any time of day any day of the week so they can clean vents. If this sounds impossible it's because it is. Run far, and fast.
