Business Details
35 Years
experience
Emergency
services
Trusted Property Management Services in Petaluma, CA
Steward Property Services has been a trusted leader in association management since 1991, serving commercial and residential communities across the North Bay. Our approach centers on integrity, accessibility, and deep industry experience, with managers certified by the California Association of Community Managers (CACM). We tailor services to meet the unique needs of each association, prioritizing financial health, administrative efficiency, and educational resources for board members. Our team delivers empathetic, transparent communication while maintaining rigorous attention to detail in accounting, vendor coordination, and emergency response.With decades of collective experience, we combine personalized service with institutional expertise to reduce board workloads and foster thriving communities. Our commitment extends beyond client relationshipswe actively support local charities and organizations addressing housing insecurity. By integrating modern tools like centralized digital platforms with hands-on management, we ensure associations operate smoothly and residents feel valued. This philosophy has earned us long-term partnerships and consistent recognition for exceeding client expectations.
Services
HOA Management
Residential Community Management
Commercial Association Management
Accounting Services
Website Services
Details
- Year established: 1991
Highlights and features
- CACM-certified managers with 30+ years of North Bay community expertise
- Proven emergency response system with rapid dispatch for property crises
- Transparent financial management with error-free reporting and budgeting
- Tailored communication tools including mobile app and centralized document access
- Active community reinvestment through local charity partnerships
Associations and certifications
- California Association of Community Managers (CACM)
What people say
Rapid emergency response
Error-free financial reporting
Certified professional staff
Personalized communication approach
Community-focused management
Services
HOA Management
We provide comprehensive homeowners association management with tailored solutions for single-family, townhome, and condo communities. Our services include board support, vendor coordination, and policy implementation while maintaining transparent communication between residents and leadership. This ensures communities operate efficiently while preserving property values through proactive maintenance and financial stewardship.
Residential Community Management
Our residential management focuses on protecting property investments through emergency response systems, resident education programs, and community-building initiatives. We handle day-to-day operations while implementing customized communication strategies that keep homeowners informed and engaged. This approach maintains property standards while reducing administrative burdens for association boards through dedicated account management.
Commercial Association Management
We support commercial associations with specialized financial management and operational infrastructure. Our team facilitates board directives while maintaining compliance with regulatory requirements. By implementing centralized communication platforms and emergency response protocols, we ensure business communities operate smoothly while providing stakeholders with transparent reporting and budget forecasting capabilities tailored to commercial needs.
Accounting Services
Our accounting team delivers precise bookkeeping and financial reporting for self-managed boards and other management companies. Services include budget preparation, accounts payable/receivable management, and audit-ready documentation. We maintain 100% accuracy in financial records while providing easy-to-understand reports that help associations make informed fiscal decisions through our cloud-based accounting systems.
Website Services
We offer centralized digital platforms with document storage, payment processing, and communication tools for efficient association management. Our mobile-responsive websites include emergency contact systems, community calendars, and resource libraries. These tools streamline operations while improving transparency through real-time updates and secure access to critical information for board members and residents.
Questions
What types of associations do you manage?
We manage both residential and commercial common interest developments including HOAs, condominiums, townhome communities, and planned unit developments throughout the North Bay area.
How do you handle property emergencies?
Our emergency response team dispatches qualified personnel within minutes of contact, with 24/7 availability for urgent situations like water leaks, structural issues, or safety hazards.
What accounting services are included?
We provide complete financial management including budgeting, accounts payable/receivable, audit preparation, and customized reporting with 100% accuracy in financial records.
How can boards access community information?
Our proprietary portal offers document storage, payment processing, communication tools, and emergency resources through desktop and mobile platforms with secure, role-based access.
What sets your management approach apart?
We combine CACM-certified expertise with personalized service, using proven processes while tailoring solutions to each association's unique needs and community culture.
Reviews (5)
Ellen R.
Mar 31, 2022
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It takes an act of God to get anything taken care of! My deck was dry rotted. I wrote several letters. Finally my foot went thru the deck and it got fixed. The landscaping is severely underwater and in the summer it's a pile of rocks and dirt, again nothing ever done. I have a leak originating from outside my unit and they keep insisting it's inside even though Ive had several contractors agree its coming from an outside wall. My belongings get wet when it rains. My garage door paint is peeling; they just refuse to paint it saying it's not that bad. Well, it IS, looks very trashy.
Noelle P.
Nov 09, 2021
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I live in the Sonoma Mountain Townhomes in Petaluma. Recently Janne Krejsboz was assigned as our property manager. Janne is a breath of fresh air and she is responsive to the residents needs. Janne has accomplished much in her short duration as the property manager. Janne is patient and a good listener and hears you out when there is an issue and acts as an intermediary between the resident and the "board". I want to commend and thank Janne for an outstanding job.
Tiger D.
Sep 21, 2021
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While at a friends house watched one of the tenants from a property they manage throw lit cigarette butts into a patch of dried grass. Called the property service to be told there wasn't anything they could do.
Lionel G.
Sep 19, 2021
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Absolutely disgusting. I've never see such an absolute horrible property service. Please I'm begging anyone living in any community they are apart of to get out. This is not a company for home owners. It is not a property service for people who enjoy their neighborhood. This company is absolutely awful. This is a PSA to all contractors, real estate agents and potential families, STAY AWAY FROM THIS COMPANY!
Nom De Plume
Sep 13, 2021
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After going through three other management companies within 5 years, we are relieved and happy that we found Steward. From an HOA Board's perspective, Steward is "by the books" and steers us firmly in the best direction to protect our community. We never have to wait more than a day for an email or phone response--which was a major issue at previous firms. The best part is their financial management and financial reports are A+. Data accuracy is perfect and comprehension of reports is easy. L. Boyack, past Board President and current Head of Finance and Architecture.
