Elite Property Management, LLC was formed to provide exceptional customer service to the clients we manage. We fully understand that our success is based on the client's satisfaction. It's that simple. We have outlined the four main objectives in accomplishing our goal of providing exceptional customer service. 1 Return all phone calls and emails the same day or within 24 hours of receipt.Often an issue can be resolved with a quick response to a maintenance request, violation notice, etc. This objective can never be compromised as far as Elite Property Management, LLC is concerned.
Services
Our Services
Report
Our hands-on management style, combined with over 22 years of industry experience, will provide you with a proactive and professional team that is committed to, enhancing every aspect of your community and property values. We recognize that HOA Board members are volunteers providing a valuable service to their communities.
Contact Us
Report
We are located inside the Glen Lochen Mall! If you have any questions regarding your account, please access the Community Web Portal or email bookkeeping@epmllc.com. Outside of regular office hours, our on-call service will respond to your emergency. If you have an emergency, including fire, alarms, elevator issues, common element power outages, no heat, no water, uncontrolled water leaks and plumbing issues, please call our Emergency Service Line at (860) 676-3392 and the on-call manager will be paged immediately and respond to your call within 15 minutes.
Accounting & Financial Reporting
Report
We use a bank lockbox system with highest security standards. Payments are mailed directly to the lockbox and deposited to the Association's checking account the same day. Late payment letters are automatically generated each month to ensure prompt collection of all HOA dues. Each year, Elite Property Management provides a detailed and thorough draft budget 90-60 days before the end of the fiscal year, which greatly reduces the amount of time the Board and the Treasurer spend on budget preparation.
Maintenance Services
Report
Elite Property Management prides itself in providing management services exclusively! Our seasoned Association Managers have the ability to identify and solve your maintenance concerns quickly and effectlively, utilizing our carefully screened network of vendors. These vendors are highly dependable and responsive and provide best-in class services to our clients while keeping your budget in mind.
Reviews
Be the first to review Elite Property Management.
Write a Review
