Business Details
46 Years
experience
Emergency
services
Your Trusted Property Management Partner in Covina, CA
Mark Andersen & Associates has been a trusted leader in property management for over 40 years, serving the San Gabriel Valley since 1980. Our expertise spans tenant procurement, property maintenance, and financial reporting, ensuring landlords maximize returns while tenants enjoy well-maintained homes. We leverage technology for seamless rent payments, maintenance requests, and communication, operating with transparency and a commitment to Fair Housing Laws.Our team prioritizes responsive service, handling emergencies 24/7 and fostering long-term relationships through reliability and local market knowledge. With a focus on income-generating properties, we provide tailored solutions for property owners and tenants across 30+ communities in Southern California.
Services
Property Management
Tenant Procurement
Maintenance Services
Online Portals
Emergency Response
Details
- Year established: 1980
Highlights and features
- We offer 35+ years of property management experience in the San Gabriel Valley
- Our team provides 24/7 emergency maintenance response
- We utilize technology for seamless online rent payments and service requests
- We serve 30+ communities across the San Gabriel Valley region
- Our financial reporting includes monthly statements for property owners
Services
Property Management
Our comprehensive property management handles every aspect from tenant screening to financial reporting. We market vacancies using innovative strategies, conduct thorough background checks, and ensure legal compliance with California rental laws. Property owners receive monthly financial statements detailing income and expenses while tenants benefit from prompt maintenance response and online account management tools.
Tenant Procurement
We connect qualified tenants with well-maintained properties through a rigorous screening process. Applicants must demonstrate sufficient income (3x rent), clean credit history, and no eviction records. Our first-qualified-first-approved policy ensures fair access to available units while protecting landlords' investments through verified tenant selection.
Maintenance Services
We provide 24/7 emergency maintenance response and routine property upkeep. Tenants submit service requests through our online portal while property owners benefit from proactive maintenance scheduling. Our systems ensure timely repairs with verified contractors, maintaining property value and tenant satisfaction through consistent service standards.
Online Portals
Our technology platform enables seamless property management through online rent payments, maintenance requests, and account access. Tenants track payment history and submit service tickets while owners receive financial reports and property updates. The mobile-friendly system operates 24/7 with secure payment processing and document storage capabilities.
Emergency Response
We offer 24/7 emergency maintenance for critical property issues. Our after-hours service handles plumbing failures, electrical outages, and security breaches with immediate response protocols. Tenants access emergency assistance through dedicated phone lines while property owners receive priority updates during urgent situations to minimize damage and liability risks.
Questions
What areas do you serve?
We serve 30+ communities in the San Gabriel Valley including Covina, West Covina, Claremont, Upland, and Ontario.
How do I apply for a rental property?
Complete our rental application with required documentation including ID, income verification, and application fees at $35 per adult.
What payment methods do you accept?
We accept cash, money orders, and cashier checks for application fees and security deposits.
Do you offer online rent payments?
Yes, our Tenant Portal allows secure online rent payments and payment history tracking.
What are your office hours?
Our office is open Monday-Friday 8:30am-4:00pm with Saturday appointments available.
How do maintenance requests work?
Submit maintenance requests through our online portal for prompt service scheduling and status updates.
Reviews (5)
Christine Amperano
Jun 22, 2022
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I recently viewed a home in Ontario. I really enjoyed the man (I wish I remembered his name) who showed us the residence. He was very professional and personable. He handled himself very well. I was impressed and it appears that they have a good team of people.
Lance Rew
Jun 13, 2022
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Horrible Company! BEWARE! Don't rent from if you can help it. You'll thank me later lol Lazy mangers with bad attitude!
Andrea Mendiola
Mar 29, 2022
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Great company to rent with. Although rent is getting outrageous. How can you charge rent as if we are homeowners. Rent is supposed to be affordable not at the same pace as owning. Thats why families rent. We cant afford our own home. We depend agencies such as yourself to look out for public renters. I know my family respected your guidelines and cared for the home. Always in good shape. But rent was getting very difficult to afford.
Marcella Palacol
Feb 24, 2022
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It has a good selection of homes priced reasonable for some rental homes. When they have a wider selection plus they update there homes frequently.
Angel Mendoza TinyTherapist
Jul 30, 2020
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Poor communication between its property management which has led to inaccurate information between them and website information posted.
