Business Details
43 Years
experience
Emergency
services
Your Trusted San Diego Property Management Partner
Founded in 1983, Torrey Pines Property Management has established itself as a trusted leader in San Diego's property management industry. Our family-owned business combines over four decades of local expertise with a commitment to innovative solutions that balance the needs of residents and property owners. Accredited by IREM as an AMO (Accredited Management Organization), we maintain the highest professional standards through our dedicated team of specialists. Our comprehensive services span apartment management, commercial real estate, and in-house repair solutions, ensuring every property reaches its full potential.Through strategic maintenance by our licensed technicians and responsive 24/7 emergency services, we preserve asset value while delivering exceptional living experiences. This commitment to excellence has earned us long-term relationships with residents like families who've stayed with us for over 33 years and property owners who rely on our expert stewardship.
Services
Property Management
Commercial Real Estate
Maintenance & Repair
Online Portals
Tenant Services
Owner Services
Emergency Maintenance
Apartment Management
Resident Support
Investment Management
Details
- Year established: 1983
Highlights and features
- Family-owned since 1983 with 40+ years of local property management expertise
- AMO-accredited firm meeting the highest industry professional standards
- 24/7 emergency maintenance services with licensed in-house technicians
- Proven track record with residents staying over 33 years on average
- Integrated solutions combining property management with repair services
Associations and certifications
- Accredited Management Organization (AMO)
What people say
Super responsive
Best management experience
Seamless application process
Fantastic professionalism
Highly recommended service
Services
Property Management
Our comprehensive property management services optimize residential and commercial investments through strategic market positioning and proactive maintenance. With AMO accreditation ensuring industry-leading standards, we balance owner returns with resident satisfaction. Our 40+ years of local expertise maximizes asset value while maintaining fair ecosystems between tenants and property owners.
Commercial Real Estate
Legacy Commercial Management provides specialized solutions for San Diego commercial properties. Our team combines market knowledge with operational expertise to maintain competitive advantage. Through strategic tenant relations and proactive maintenance, we ensure commercial assets achieve maximum performance and long-term value appreciation in San Diego's dynamic business environment.
Maintenance & Repair
Torrey Pines Repair & Construction offers licensed, insured maintenance services for residential and commercial properties. Our certified technicians handle HVAC, plumbing, carpentry, and appliance repairs with rapid response times. This in-house service eliminates third-party coordination while ensuring quality workmanship that preserves property value and resident comfort.
Online Portals
Our 24/7 accessible Resident and Owner Portals streamline property management through digital solutions. Tenants can pay rent and submit maintenance requests instantly, while owners access financial statements and manage payments securely. These mobile-friendly platforms enhance communication efficiency while providing real-time insights into property operations and account management.
Emergency Maintenance
Critical maintenance issues receive immediate attention through our round-the-clock emergency response team. Licensed technicians address urgent repairs after regular business hours, ensuring property safety and habitability. This service minimizes disruption for residents while protecting property owners' investments through timely resolution of unexpected issues.
People
Lawrence Chip Crandall
President
Third-generation San Diegan leading with integrity since 1983. Combines family legacy with modern property management expertise. Drives innovation while maintaining core values of trust and accountability in all business operations.
Steve Basurto
Commercial Services
Specializes in connecting commercial property owners with tailored management solutions. Leverages extensive local market knowledge to optimize investment performance through strategic tenant relations and operational efficiency.
Jon Silva
Property Management
Experienced property manager known for personalized service and problem-solving expertise. Maintains strong tenant relationships while ensuring properties meet high maintenance and compliance standards.
LaDona
Property Management
Dedicated property management professional with deep understanding of resident needs. Provides responsive support while maintaining property standards through effective communication and issue resolution.
Shelly Theobalds
Repair Services
Coordinates maintenance operations ensuring timely, quality repairs across the property portfolio. Manages licensed technicians to maintain property value and resident satisfaction through reliable service delivery.
Questions
What property types do you manage?
We manage residential apartments and commercial properties across San Diego County, including specialized services for investment properties.
How can I request maintenance?
Submit requests through our Resident Portal 24/7 or contact our emergency line for urgent issues after hours.
Are pets allowed in your properties?
Many of our properties offer pet-friendly options with specific guidelines outlined in our California Tenant Handbook.
How do I pay rent?
Use our secure Resident Portal for online payments via eCheck or debit card, available 24/7 from any device.
What areas do you serve?
We serve Coastal, Central, North County, East County, South Bay, and surrounding San Diego regions.
Can I schedule a property tour?
Contact our office to arrange personalized tours with our property specialists during regular business hours.
Reviews (7)
Dulce Knight
Apr 09, 2022
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I lived at the North Park Belair property since 2016, I can say now that their open concept layout, makes everything functional and the mulitiple closet the hallways was a tremendoues help. Jon and his team were very nice, always helpful with repsirs, the property is upkept, landscapers and cleaners come weekly and the community is always clean. I will miss the convenience of having restaurants, Hillcrest farmers market, stores and parks within walking distance.
Sarah
Jan 21, 2022
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Overall a poor experience with this property management company. My unit includes locked storage however I was never given a spot. Asked 4 times - the team at TPPM never followed through. I vacated the property 2.5 months ago and I am still receiving utility bills. I have contacted TPPM 3 times via email before I got one response. Guess what. another utility bill came and the company still hasn't even called. What a joke.
Christian Perez
Aug 11, 2021
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Critical: Professionalism, Quality, Responsiveness TPPM is by far the most unprofressional company I have ever dealt with. Their employees lack professionalism, are completely lazy and are not responsive. I suggest any property owners to stay away from this company as they do not take care of properties. I cannot stress how unresponsive and lazy they are.
Faith Sievers
Feb 27, 2021
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I moved in to the Reservior Dr. residence and have been nothing but happy with everything here. Jacque is the property manager and she is the best! So nice and very quick communication! She made the move in process enjoyable and has been quick to handle every need! The building and property are quiet and well maintained. Highly recommend, especially if you're going to SDSU.
John Gill
Jan 06, 2021
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After a negative review, Torrey Pines reached out and took actions to fix the problems I had listed in my original post. While I hope their attention to detail and desire to make sure a job is done right remains, only time will tell if that will happen. Heather seems to be the best thing that has ever happened to that company. She's offered work arounds and alternative solutions to problems that might not otherwise have an intuitive solution.
While also listening to my problems and saying "sorry" a word so avoided by companies now adays. I might suggest to TPPM to call the resident after a service to make sure that all work was completed to a level the resident desired. I know this is a decent amount more work for them, but I wonder how much more work it would be, relative to the total amount of time and money a service costs. I'll change my review rating at 4 stars (just above average) until I have a chance to have a few more interactions with them, we'll see if it stays there.
While also listening to my problems and saying "sorry" a word so avoided by companies now adays. I might suggest to TPPM to call the resident after a service to make sure that all work was completed to a level the resident desired. I know this is a decent amount more work for them, but I wonder how much more work it would be, relative to the total amount of time and money a service costs. I'll change my review rating at 4 stars (just above average) until I have a chance to have a few more interactions with them, we'll see if it stays there.
Brandon Ward
Dec 07, 2020
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I was a tenant of 4 years and the responses and professionalism of TPPM was fantastic. They were always on any issue I brought up during my stay and they offered many services to improve my stay with them. I would have stayed longer had my girlfriend and I not had plans to move as we did! Great property company and I highly recommend staying with them!
Marlopinkymanners
Oct 27, 2020
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My husband and I have lived here for 25 years and one of the main reasons we stay is TPPM. They, in conjunction with the building's very caring owner helped transform the building into a place that doen't feel like all the tenants are just figures in a ledger, but that we are part of a community and that this is indeed our home.
