Business Details
47 Years
experience
Your Trusted Property Management Partner in Southern California
Established in 1979, A Better Property has built a reputation for excellence in residential property management across Southern California. Our approach prioritizes client financial success through meticulous attention to detail, tenant satisfaction, and proactive property maintenance. Led by experienced professionals including Broker Kelly Higgins and operations expert Rebecca Reid Moffett, our team combines decades of industry knowledge with innovative solutions like the RUBS billing system.We maintain long-term vendor relationships to ensure cost-effective repairs while conducting regular property inspections for safety compliance. Our marketing strategies leverage digital platforms and targeted advertising to maximize property occupancy rates. With a focus on transparency and personalized service, we handle everything from tenant screening to financial reporting, allowing property owners to benefit from consistent returns with minimal direct involvement.
Services
Property Management
Tenant Screening
Rent Collection
Maintenance Coordination
Financial Reporting
Marketing Services
Eviction Processing
Utility Management
Property Inspections
Owner Disbursements
Details
- Year established: 1979
Highlights and features
- We've managed Southern California properties since 1979 with proven systems for tenant retention
- Our team includes certified professionals with specialized real estate management expertise
- We implement RUBS billing system for efficient utility cost management
- Our 27-year vendor relationships ensure quality repairs at competitive prices
- We provide hands-on property inspections including safety compliance checks
Associations and certifications
- National Association of Residential Property Managers (NARPM)
- California Department of Real Estate (CA DRE)
What people say
Very professional
Courteous help
Responsive and understanding
Hands-on control
Expert and efficient
Services
Property Management
We provide comprehensive property management for residential buildings including apartments, houses, and condos. Our services cover daily operations, financial management, and tenant relations. With over 40 years of experience, we ensure property owners maximize returns while maintaining high tenant satisfaction through proactive maintenance and responsive service.
Tenant Screening
Our thorough tenant screening process includes credit checks, rental history verification, and background checks. We use standardized criteria to select qualified tenants who will maintain property value and ensure timely rent payments. This systematic approach minimizes vacancies and reduces potential property damage risks.
Maintenance Coordination
We manage all property maintenance needs from routine upkeep to emergency repairs. Our network of trusted vendors provides quality work at competitive prices. Regular inspections ensure compliance with safety regulations while preventive maintenance programs help extend property lifespan and maintain tenant satisfaction.
Financial Reporting
Our financial management services include rent collection, expense tracking, and monthly owner disbursements. We use professional property management software for accurate bookkeeping and generate detailed monthly reports. Owners receive regular financial updates with transparent accounting of all property-related transactions.
Marketing Services
We implement multi-channel marketing strategies to minimize vacancies. Properties are listed on major platforms including Zillow and Hotpads, with customized marketing materials for select properties. Our approach combines digital advertising with traditional methods to ensure maximum exposure and attract qualified tenants efficiently.
People
Kelly Higgins
Broker and Financial Controller
Oversees all financial transactions with expertise in property management accounting. Holds a degree in Interdisciplinary Studies from ASU and active NARPM membership. Specializes in financial oversight and regulatory compliance.
Rebecca Reid Moffett
Office Procedures Supervisor
Manages office operations with extensive real estate management experience. Former Apartment Association President and current Director Emeritus. Specializes in management seminars and landlord-tenant law expertise.
Robin
Leasing Agent
Handles tenant relations and property showings with over 10 years of experience. Provides personalized assistance to prospective tenants. Recognized for exceptional customer service in rental placement.
Questions
What areas do you manage properties in?
We specialize in Long Beach, Huntington Beach, and surrounding Orange County areas including Alamitos Beach, Belmont Shore, and Naples.
How do you handle property maintenance?
We coordinate all repairs through trusted vendors, conduct regular safety inspections, and address tenant maintenance requests promptly with 24-hour emergency coverage.
What tenant screening process do you use?
Our process includes credit checks, rental history verification, and background screening to ensure qualified tenants for property owners.
How are property owners kept informed?
We provide monthly financial reports, regular property updates, and direct communication with our management team for all property-related matters.
What payment options are available for tenants?
Tenants can pay rent online, through Pay Near Me, or by traditional check/money order with flexible payment options available.
Reviews (5)
Gilbert Castro
Jun 24, 2022
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I am expressing my up scale opinion about A Better Property Management. They have made it very possible for me to find my dream apartment, with great satisfaction, as well as dealing with a professional team that guides you in excellent service. 5 star across the board for them.
Matthew Irwin
Mar 19, 2022
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$800 bucks taken from deposit to touch up walls with paint? Wow didn't expect that. It shouldn't have been that hard to purchase paint at Home Depot and paint one room. They charged. $2000 dollar deposit and I cleaned it very well and took out $800 just for paint which needed to be done anyway. Also there was no manager ever on site trash was left everywhere and tenants had to deal with neighbors trash on a regular basis.
Panapet
Oct 24, 2021
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This company would rather argue about a problem than fix it. Their mantra is "it's not our problem" every time we've contacted them. They are unprofessional, dishonest and incompetent. They will waste your time requesting more and more information when they have no intention of resolving the issue. They make sure that every interaction is unpleasant and unproductive so that most people will just give up. Fortunately, a couple people in our building have worked in property mgmt and real estate so they're versed as to how to take things to the next level. If you're a property owner, look elsewhere, if you're a tenant in one of their buildings, you have my sympathy.
D. Ward
Jul 11, 2021
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Applying here was an utter waste of time. I clearly have ALL requirements and still was robbed of my $35 fee + waited an entire week with no response. I had to call THEM to be told I was denied, with no real reason other than they will "send a copy of my credit report" which I had before applying. I know EXACTLY what my score is and will be reporting this company to the BBB, athe 3 credit Bureaus, as well as my Credit Union to get my funds returned an inquiry removed.
Denise Dube
Dec 31, 2020
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I have never dealt with a company with such a lack of respect for their clients. I would dare call it contempt towards any call for anything broken. I honestly urge you to have a lawyer should you make the mistake of signing with this organization. Nothing will get taken care of otherwise. It doesnt matter the amount of rent. They are habitually rude slumlord's. Im sad to say, have a lawyer ready if you sign with them.
